Conflict resolution in intercultural communication: strategies for managing cultural conflicts

Abstract Effective conflict resolution in intercultural communication entails utilizing strategies for managing cultural conflicts based on scientific approaches and research. The aim of this research is to assess and identify strategies that aid in managing conflicts arising in intercultural intera...

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Main Author: Weihong Guo
Format: Article
Language:English
Published: Springer Nature 2025-01-01
Series:Humanities & Social Sciences Communications
Online Access:https://doi.org/10.1057/s41599-025-04391-0
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author Weihong Guo
author_facet Weihong Guo
author_sort Weihong Guo
collection DOAJ
description Abstract Effective conflict resolution in intercultural communication entails utilizing strategies for managing cultural conflicts based on scientific approaches and research. The aim of this research is to assess and identify strategies that aid in managing conflicts arising in intercultural interactions, particularly those aimed at overcoming cultural barriers and fostering positive interactions among representatives of different cultures. An online survey method was employed in this study, and statistical methods, including comparative analysis of means and computation of t-values, were used for data processing and analysis. Experimental results indicate statistically significant differences between the control and experimental groups in resolving intercultural conflicts. The mean value in the group employing specific conflict management strategies was significantly higher (75 compared to 70 in the control group), indicating more successful resolution of conflict situations. t ≈ 8.66 denotes significant differences between the groups. The findings of the study confirm the effectiveness of utilizing specific conflict management strategies in intercultural communication. This article underscores practical significance as it offers concrete strategies and tools for effective conflict management among professionals in the field of intercultural communication. The research outcomes can be leveraged to enhance communication strategies in organizations and promote increased levels of mutual understanding and cooperation among representatives of different cultures.
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spelling doaj-art-597b9d7708eb4f16a91a686c7c5039152025-01-26T12:20:28ZengSpringer NatureHumanities & Social Sciences Communications2662-99922025-01-0112111010.1057/s41599-025-04391-0Conflict resolution in intercultural communication: strategies for managing cultural conflictsWeihong Guo0Department of Chinese, Shandong Management UniversityAbstract Effective conflict resolution in intercultural communication entails utilizing strategies for managing cultural conflicts based on scientific approaches and research. The aim of this research is to assess and identify strategies that aid in managing conflicts arising in intercultural interactions, particularly those aimed at overcoming cultural barriers and fostering positive interactions among representatives of different cultures. An online survey method was employed in this study, and statistical methods, including comparative analysis of means and computation of t-values, were used for data processing and analysis. Experimental results indicate statistically significant differences between the control and experimental groups in resolving intercultural conflicts. The mean value in the group employing specific conflict management strategies was significantly higher (75 compared to 70 in the control group), indicating more successful resolution of conflict situations. t ≈ 8.66 denotes significant differences between the groups. The findings of the study confirm the effectiveness of utilizing specific conflict management strategies in intercultural communication. This article underscores practical significance as it offers concrete strategies and tools for effective conflict management among professionals in the field of intercultural communication. The research outcomes can be leveraged to enhance communication strategies in organizations and promote increased levels of mutual understanding and cooperation among representatives of different cultures.https://doi.org/10.1057/s41599-025-04391-0
spellingShingle Weihong Guo
Conflict resolution in intercultural communication: strategies for managing cultural conflicts
Humanities & Social Sciences Communications
title Conflict resolution in intercultural communication: strategies for managing cultural conflicts
title_full Conflict resolution in intercultural communication: strategies for managing cultural conflicts
title_fullStr Conflict resolution in intercultural communication: strategies for managing cultural conflicts
title_full_unstemmed Conflict resolution in intercultural communication: strategies for managing cultural conflicts
title_short Conflict resolution in intercultural communication: strategies for managing cultural conflicts
title_sort conflict resolution in intercultural communication strategies for managing cultural conflicts
url https://doi.org/10.1057/s41599-025-04391-0
work_keys_str_mv AT weihongguo conflictresolutionininterculturalcommunicationstrategiesformanagingculturalconflicts