INFLUENCE OF THE SOCIAL EMPLOYER POLICY ON THE IMPLEMENTATION OF THE HOTEL SERVICE PRINCIPLES BY THE STAFF
In this article the author investigates a matter of guest service in terms of the relationships between the hotel owner, staff and guests. We reveal the question how the employers' attitude toward the staff has an effect to the client focus and high service level.
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| Main Authors: | , |
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| Format: | Article |
| Language: | Russian |
| Published: |
North-Caucasus Federal University
2022-08-01
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| Series: | Современная наука и инновации |
| Subjects: | |
| Online Access: | https://msi.elpub.ru/jour/article/view/176 |
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