Acceptance of Digital Learning Tools in Higher Education: A Case Study of Microsoft Teams Application
This study explores the adoption of Microsoft Teams within a higher education setting using the Unified Theory of Acceptance and Use of Technology (UTAUT) framework. It specifically examines how performance expectancy, effort expectancy, social influence, and facilitating conditions influence the pl...
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| Format: | Article |
| Language: | English |
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Atatürk University
2025-04-01
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| Series: | Trends in Business and Economics |
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| Online Access: | https://dergipark.org.tr/tr/download/article-file/4347821 |
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| _version_ | 1850149603710599168 |
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| author | Ahmet Kamil Kabakuş Ekrem Bahçekapılı Fatih Demir Ahmet Ayaz |
| author_facet | Ahmet Kamil Kabakuş Ekrem Bahçekapılı Fatih Demir Ahmet Ayaz |
| author_sort | Ahmet Kamil Kabakuş |
| collection | DOAJ |
| description | This study explores the adoption of Microsoft Teams within a higher education setting using the Unified Theory of Acceptance and Use of Technology (UTAUT) framework. It specifically examines how performance expectancy, effort expectancy, social influence, and facilitating conditions influence the platform's usage. Data were collected through a survey involving 143 participants and analyzed via structural equation modeling. Findings reveal that performance expectancy, social influence, and facilitating conditions significantly impact the intention to use Microsoft Teams, whereas effort expectancy does not. The results underscore that students and educators alike are more likely to adopt Microsoft Teams if it enhances their performance and productivity, if social influences (such as peer and faculty encouragement) are favorable, and if the required technological infrastructure is in place. Effort expectancy’s lack of influence suggests that users may find the platform sufficiently intuitive, thus minimizing the perceived effort required to engage with it. This insight is particularly valuable for institutions focusing on seamless user experiences. Educational institutions planning digital transformations should prioritize performance-enhancing features, support social collaboration, and ensure robust infrastructure to promote successful adoption. By aligning their strategies with user expectations and infrastructure needs, institutions can create a more conducive environment for effective digital learning. |
| format | Article |
| id | doaj-art-54fb9bf32bd5468a8d816d4e24fcfb5a |
| institution | OA Journals |
| issn | 2822-2652 |
| language | English |
| publishDate | 2025-04-01 |
| publisher | Atatürk University |
| record_format | Article |
| series | Trends in Business and Economics |
| spelling | doaj-art-54fb9bf32bd5468a8d816d4e24fcfb5a2025-08-20T02:26:50ZengAtatürk UniversityTrends in Business and Economics2822-26522025-04-0139222023010.16951/trendbusecon.158115155Acceptance of Digital Learning Tools in Higher Education: A Case Study of Microsoft Teams ApplicationAhmet Kamil Kabakuş0https://orcid.org/0000-0003-3209-0672Ekrem Bahçekapılı1https://orcid.org/0000-0002-7538-1712Fatih Demir2https://orcid.org/0000-0001-7551-0302Ahmet Ayaz3https://orcid.org/0000-0003-1405-0546ATATÜRK ÜNİVERSİTESİKARADENİZ TEKNİK ÜNİVERSİTESİKARADENİZ TEKNİK ÜNİVERSİTESİKARADENİZ TEKNİK ÜNİVERSİTESİThis study explores the adoption of Microsoft Teams within a higher education setting using the Unified Theory of Acceptance and Use of Technology (UTAUT) framework. It specifically examines how performance expectancy, effort expectancy, social influence, and facilitating conditions influence the platform's usage. Data were collected through a survey involving 143 participants and analyzed via structural equation modeling. Findings reveal that performance expectancy, social influence, and facilitating conditions significantly impact the intention to use Microsoft Teams, whereas effort expectancy does not. The results underscore that students and educators alike are more likely to adopt Microsoft Teams if it enhances their performance and productivity, if social influences (such as peer and faculty encouragement) are favorable, and if the required technological infrastructure is in place. Effort expectancy’s lack of influence suggests that users may find the platform sufficiently intuitive, thus minimizing the perceived effort required to engage with it. This insight is particularly valuable for institutions focusing on seamless user experiences. Educational institutions planning digital transformations should prioritize performance-enhancing features, support social collaboration, and ensure robust infrastructure to promote successful adoption. By aligning their strategies with user expectations and infrastructure needs, institutions can create a more conducive environment for effective digital learning.https://dergipark.org.tr/tr/download/article-file/4347821microsoft teamstechnology acceptancehigher educationutautvideo conferencemicrosoft teamsteknoloji kabulüyükseköğretimutautvideo konferans |
| spellingShingle | Ahmet Kamil Kabakuş Ekrem Bahçekapılı Fatih Demir Ahmet Ayaz Acceptance of Digital Learning Tools in Higher Education: A Case Study of Microsoft Teams Application Trends in Business and Economics microsoft teams technology acceptance higher education utaut video conference microsoft teams teknoloji kabulü yükseköğretim utaut video konferans |
| title | Acceptance of Digital Learning Tools in Higher Education: A Case Study of Microsoft Teams Application |
| title_full | Acceptance of Digital Learning Tools in Higher Education: A Case Study of Microsoft Teams Application |
| title_fullStr | Acceptance of Digital Learning Tools in Higher Education: A Case Study of Microsoft Teams Application |
| title_full_unstemmed | Acceptance of Digital Learning Tools in Higher Education: A Case Study of Microsoft Teams Application |
| title_short | Acceptance of Digital Learning Tools in Higher Education: A Case Study of Microsoft Teams Application |
| title_sort | acceptance of digital learning tools in higher education a case study of microsoft teams application |
| topic | microsoft teams technology acceptance higher education utaut video conference microsoft teams teknoloji kabulü yükseköğretim utaut video konferans |
| url | https://dergipark.org.tr/tr/download/article-file/4347821 |
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