A Strategic Study about Quality Characteristics in e-Health Systems Based on a Systematic Literature Review

e-Health Systems quality management is an expensive and hard process that entails performing several tasks such as analysis, evaluation, and quality control. Furthermore, the development of an e-Health System involves great responsibility since people’s health and quality of life depend on the syste...

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Main Authors: F. J. Domínguez-Mayo, M. J. Escalona, M. Mejías, G. Aragón, J. A. García-García, J. Torres, J. G. Enríquez
Format: Article
Language:English
Published: Wiley 2015-01-01
Series:The Scientific World Journal
Online Access:http://dx.doi.org/10.1155/2015/863591
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author F. J. Domínguez-Mayo
M. J. Escalona
M. Mejías
G. Aragón
J. A. García-García
J. Torres
J. G. Enríquez
author_facet F. J. Domínguez-Mayo
M. J. Escalona
M. Mejías
G. Aragón
J. A. García-García
J. Torres
J. G. Enríquez
author_sort F. J. Domínguez-Mayo
collection DOAJ
description e-Health Systems quality management is an expensive and hard process that entails performing several tasks such as analysis, evaluation, and quality control. Furthermore, the development of an e-Health System involves great responsibility since people’s health and quality of life depend on the system and services offered. The focus of the following study is to identify the gap in Quality Characteristics for e-Health Systems, by detecting not only which are the most studied, but also which are the most used Quality Characteristics these Systems include. A strategic study is driven in this paper by a Systematic Literature Review so as to identify Quality Characteristics in e-Health. Such study makes information and communication technology organizations reflect and act strategically to manage quality in e-Health Systems efficiently and effectively. As a result, this paper proposes the bases of a Quality Model and focuses on a set of Quality Characteristics to enable e-Health Systems quality management. Thus, we can conclude that this paper contributes to implementing knowledge with regard to the mission and view of e-Health (Systems) quality management and helps understand how current researches evaluate quality in e-Health Systems.
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institution Kabale University
issn 2356-6140
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language English
publishDate 2015-01-01
publisher Wiley
record_format Article
series The Scientific World Journal
spelling doaj-art-53527e6fd94a4569b0b5f09df1cde87a2025-02-03T05:48:17ZengWileyThe Scientific World Journal2356-61401537-744X2015-01-01201510.1155/2015/863591863591A Strategic Study about Quality Characteristics in e-Health Systems Based on a Systematic Literature ReviewF. J. Domínguez-Mayo0M. J. Escalona1M. Mejías2G. Aragón3J. A. García-García4J. Torres5J. G. Enríquez6Web Engineering and Early Testing (IWT2) Research Group, Department of Computer Languages and Systems, University of Seville, Avenida Reina Mercedes s/n, 41012 Seville, SpainWeb Engineering and Early Testing (IWT2) Research Group, Department of Computer Languages and Systems, University of Seville, Avenida Reina Mercedes s/n, 41012 Seville, SpainWeb Engineering and Early Testing (IWT2) Research Group, Department of Computer Languages and Systems, University of Seville, Avenida Reina Mercedes s/n, 41012 Seville, SpainWeb Engineering and Early Testing (IWT2) Research Group, Department of Computer Languages and Systems, University of Seville, Avenida Reina Mercedes s/n, 41012 Seville, SpainWeb Engineering and Early Testing (IWT2) Research Group, Department of Computer Languages and Systems, University of Seville, Avenida Reina Mercedes s/n, 41012 Seville, SpainWeb Engineering and Early Testing (IWT2) Research Group, Department of Computer Languages and Systems, University of Seville, Avenida Reina Mercedes s/n, 41012 Seville, SpainWeb Engineering and Early Testing (IWT2) Research Group, Department of Computer Languages and Systems, University of Seville, Avenida Reina Mercedes s/n, 41012 Seville, Spaine-Health Systems quality management is an expensive and hard process that entails performing several tasks such as analysis, evaluation, and quality control. Furthermore, the development of an e-Health System involves great responsibility since people’s health and quality of life depend on the system and services offered. The focus of the following study is to identify the gap in Quality Characteristics for e-Health Systems, by detecting not only which are the most studied, but also which are the most used Quality Characteristics these Systems include. A strategic study is driven in this paper by a Systematic Literature Review so as to identify Quality Characteristics in e-Health. Such study makes information and communication technology organizations reflect and act strategically to manage quality in e-Health Systems efficiently and effectively. As a result, this paper proposes the bases of a Quality Model and focuses on a set of Quality Characteristics to enable e-Health Systems quality management. Thus, we can conclude that this paper contributes to implementing knowledge with regard to the mission and view of e-Health (Systems) quality management and helps understand how current researches evaluate quality in e-Health Systems.http://dx.doi.org/10.1155/2015/863591
spellingShingle F. J. Domínguez-Mayo
M. J. Escalona
M. Mejías
G. Aragón
J. A. García-García
J. Torres
J. G. Enríquez
A Strategic Study about Quality Characteristics in e-Health Systems Based on a Systematic Literature Review
The Scientific World Journal
title A Strategic Study about Quality Characteristics in e-Health Systems Based on a Systematic Literature Review
title_full A Strategic Study about Quality Characteristics in e-Health Systems Based on a Systematic Literature Review
title_fullStr A Strategic Study about Quality Characteristics in e-Health Systems Based on a Systematic Literature Review
title_full_unstemmed A Strategic Study about Quality Characteristics in e-Health Systems Based on a Systematic Literature Review
title_short A Strategic Study about Quality Characteristics in e-Health Systems Based on a Systematic Literature Review
title_sort strategic study about quality characteristics in e health systems based on a systematic literature review
url http://dx.doi.org/10.1155/2015/863591
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