An effect of dynamic logistics capabilities on courier’s business performance
Courier companies face environmental challenges influenced by the development of e-commerce businesses, demanding high service quality and reliability in meeting consumer demand. Courier companies demand to immediately adjust company strategies to be able to survive in competitive market conditions,...
Saved in:
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Indonesian Institute for Counseling, Education and Therapy (IICET)
2024-01-01
|
| Series: | JPPI (Jurnal Penelitian Pendidikan Indonesia) |
| Subjects: | |
| Online Access: | https://jurnal.iicet.org/index.php/jppi/article/view/3395 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1832584649814048768 |
|---|---|
| author | Noneng Nurjanah Agus Rahayu Lili Adi Wibowo Nanang Fattah |
| author_facet | Noneng Nurjanah Agus Rahayu Lili Adi Wibowo Nanang Fattah |
| author_sort | Noneng Nurjanah |
| collection | DOAJ |
| description | Courier companies face environmental challenges influenced by the development of e-commerce businesses, demanding high service quality and reliability in meeting consumer demand. Courier companies demand to
immediately adjust company strategies to be able to survive in competitive market conditions, the only way is to continue to keep dynamic on internal capability. This study develops and tests a model of the relationship between dynamic logistic capabilities, environmental turbulence, and business performance. As quantitative research, a survey was used to collect data. A sample of 70 valid answers from courier company members of the Association of Indonesian Express Delivery, Postal, and Logistics Services Companies(ASPERINDO) was treated through the Partial Least Square (PLS) method. The research results show a full mediation relationship between dynamic logistics capability and business performance, given the proportion of the impact of dynamic logistics capabilities on business performance (72.7%) identified in this study. As a result, the main result points out that the positive correlation between dynamic logistics capabilities and business performance strengthens the relationship evidence in the literature that dynamic logistics capabilities contribute to business performance, that is, sales growth, delivery reliability and security. |
| format | Article |
| id | doaj-art-528aa1de16124c8aad5c9bc24abfee80 |
| institution | Kabale University |
| issn | 2477-8524 2502-8103 |
| language | English |
| publishDate | 2024-01-01 |
| publisher | Indonesian Institute for Counseling, Education and Therapy (IICET) |
| record_format | Article |
| series | JPPI (Jurnal Penelitian Pendidikan Indonesia) |
| spelling | doaj-art-528aa1de16124c8aad5c9bc24abfee802025-01-27T12:24:51ZengIndonesian Institute for Counseling, Education and Therapy (IICET)JPPI (Jurnal Penelitian Pendidikan Indonesia)2477-85242502-81032024-01-019470671210.29210/0202433951798An effect of dynamic logistics capabilities on courier’s business performanceNoneng Nurjanah0Agus Rahayu1Lili Adi Wibowo2Nanang Fattah3Universitas Pendidikan Indonesia; Universitas Logistik dan Bisnis InternasionalUniversitas Pendidikan IndonesiaUniversitas Pendidikan IndonesiaUniversitas Pendidikan IndonesiaCourier companies face environmental challenges influenced by the development of e-commerce businesses, demanding high service quality and reliability in meeting consumer demand. Courier companies demand to immediately adjust company strategies to be able to survive in competitive market conditions, the only way is to continue to keep dynamic on internal capability. This study develops and tests a model of the relationship between dynamic logistic capabilities, environmental turbulence, and business performance. As quantitative research, a survey was used to collect data. A sample of 70 valid answers from courier company members of the Association of Indonesian Express Delivery, Postal, and Logistics Services Companies(ASPERINDO) was treated through the Partial Least Square (PLS) method. The research results show a full mediation relationship between dynamic logistics capability and business performance, given the proportion of the impact of dynamic logistics capabilities on business performance (72.7%) identified in this study. As a result, the main result points out that the positive correlation between dynamic logistics capabilities and business performance strengthens the relationship evidence in the literature that dynamic logistics capabilities contribute to business performance, that is, sales growth, delivery reliability and security.https://jurnal.iicet.org/index.php/jppi/article/view/3395logistics service innovation dynamic logistics capabilities business performance turbulent environment courier |
| spellingShingle | Noneng Nurjanah Agus Rahayu Lili Adi Wibowo Nanang Fattah An effect of dynamic logistics capabilities on courier’s business performance JPPI (Jurnal Penelitian Pendidikan Indonesia) logistics service innovation dynamic logistics capabilities business performance turbulent environment courier |
| title | An effect of dynamic logistics capabilities on courier’s business performance |
| title_full | An effect of dynamic logistics capabilities on courier’s business performance |
| title_fullStr | An effect of dynamic logistics capabilities on courier’s business performance |
| title_full_unstemmed | An effect of dynamic logistics capabilities on courier’s business performance |
| title_short | An effect of dynamic logistics capabilities on courier’s business performance |
| title_sort | effect of dynamic logistics capabilities on courier s business performance |
| topic | logistics service innovation dynamic logistics capabilities business performance turbulent environment courier |
| url | https://jurnal.iicet.org/index.php/jppi/article/view/3395 |
| work_keys_str_mv | AT nonengnurjanah aneffectofdynamiclogisticscapabilitiesoncouriersbusinessperformance AT agusrahayu aneffectofdynamiclogisticscapabilitiesoncouriersbusinessperformance AT liliadiwibowo aneffectofdynamiclogisticscapabilitiesoncouriersbusinessperformance AT nanangfattah aneffectofdynamiclogisticscapabilitiesoncouriersbusinessperformance AT nonengnurjanah effectofdynamiclogisticscapabilitiesoncouriersbusinessperformance AT agusrahayu effectofdynamiclogisticscapabilitiesoncouriersbusinessperformance AT liliadiwibowo effectofdynamiclogisticscapabilitiesoncouriersbusinessperformance AT nanangfattah effectofdynamiclogisticscapabilitiesoncouriersbusinessperformance |