Enhancing ALS disease management: exploring integrated user value through online communities evidence

IntroductionAssistive technologies (ATs) offer significant potential to improve the quality of life for individuals with Amyotrophic Lateral Sclerosis (ALS). This study explores the concept of integrated user value (IUV), focusing on five key aspects: quality, user experience, cost-effectiveness, sa...

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Main Authors: Jan Hruška, Pavel Bachmann, Samuel Amponsah Odei
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-01-01
Series:Frontiers in Neurology
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Online Access:https://www.frontiersin.org/articles/10.3389/fneur.2024.1393261/full
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author Jan Hruška
Pavel Bachmann
Samuel Amponsah Odei
author_facet Jan Hruška
Pavel Bachmann
Samuel Amponsah Odei
author_sort Jan Hruška
collection DOAJ
description IntroductionAssistive technologies (ATs) offer significant potential to improve the quality of life for individuals with Amyotrophic Lateral Sclerosis (ALS). This study explores the concept of integrated user value (IUV), focusing on five key aspects: quality, user experience, cost-effectiveness, safety, and accessibility. Understanding IUV is crucial for enhancing the development and deployment of ATs in ALS disease management.MethodsA systematic search approach was utilized to collect data from Facebook ALS support groups, comprising posts from individuals with ALS and their caregivers. Using a predefined set of keywords, 416 posts were analyzed. The posts were categorized based on the five aspects of IUV, and an in-depth content analysis was conducted to explore patterns, challenges, and experiences associated with AT usage.ResultsThe analysis revealed significant challenges across all aspects of IUV. Quality and user experience were interlinked, with users frequently citing inadequate designs and unmet customization needs. Cost-effectiveness was a key concern, with high costs and limited insurance coverage contributing to financial strain. Accessibility issues, including delays in acquiring devices and insufficient public facilities, further highlighted systemic challenges. Safety concerns emphasized the need for personalized and intuitive AT designs.DiscussionThe findings underscore the importance of a holistic approach to AT development, integrating all five aspects of IUV. Recommendations include enhancing product quality, ensuring affordability, prioritizing user-centered design, and addressing accessibility gaps. Collaboration between AT designers, healthcare providers, and policymakers is essential to optimize AT value and improve the quality of life for individuals with ALS and their caregivers.
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spelling doaj-art-5155f6af68ce41e9b30f70f69dfd81152025-01-21T15:51:13ZengFrontiers Media S.A.Frontiers in Neurology1664-22952025-01-011510.3389/fneur.2024.13932611393261Enhancing ALS disease management: exploring integrated user value through online communities evidenceJan Hruška0Pavel Bachmann1Samuel Amponsah Odei2Department of Economics, University of Hradec Králové, Hradec Králové, CzechiaDepartment of Management, University of Hradec Králové, Hradec Králové, CzechiaDepartment of Economics, University of Hradec Králové, Hradec Králové, CzechiaIntroductionAssistive technologies (ATs) offer significant potential to improve the quality of life for individuals with Amyotrophic Lateral Sclerosis (ALS). This study explores the concept of integrated user value (IUV), focusing on five key aspects: quality, user experience, cost-effectiveness, safety, and accessibility. Understanding IUV is crucial for enhancing the development and deployment of ATs in ALS disease management.MethodsA systematic search approach was utilized to collect data from Facebook ALS support groups, comprising posts from individuals with ALS and their caregivers. Using a predefined set of keywords, 416 posts were analyzed. The posts were categorized based on the five aspects of IUV, and an in-depth content analysis was conducted to explore patterns, challenges, and experiences associated with AT usage.ResultsThe analysis revealed significant challenges across all aspects of IUV. Quality and user experience were interlinked, with users frequently citing inadequate designs and unmet customization needs. Cost-effectiveness was a key concern, with high costs and limited insurance coverage contributing to financial strain. Accessibility issues, including delays in acquiring devices and insufficient public facilities, further highlighted systemic challenges. Safety concerns emphasized the need for personalized and intuitive AT designs.DiscussionThe findings underscore the importance of a holistic approach to AT development, integrating all five aspects of IUV. Recommendations include enhancing product quality, ensuring affordability, prioritizing user-centered design, and addressing accessibility gaps. Collaboration between AT designers, healthcare providers, and policymakers is essential to optimize AT value and improve the quality of life for individuals with ALS and their caregivers.https://www.frontiersin.org/articles/10.3389/fneur.2024.1393261/fullassistive technologyALSintegrated user valuedisease managementsupport groupsonline community
spellingShingle Jan Hruška
Pavel Bachmann
Samuel Amponsah Odei
Enhancing ALS disease management: exploring integrated user value through online communities evidence
Frontiers in Neurology
assistive technology
ALS
integrated user value
disease management
support groups
online community
title Enhancing ALS disease management: exploring integrated user value through online communities evidence
title_full Enhancing ALS disease management: exploring integrated user value through online communities evidence
title_fullStr Enhancing ALS disease management: exploring integrated user value through online communities evidence
title_full_unstemmed Enhancing ALS disease management: exploring integrated user value through online communities evidence
title_short Enhancing ALS disease management: exploring integrated user value through online communities evidence
title_sort enhancing als disease management exploring integrated user value through online communities evidence
topic assistive technology
ALS
integrated user value
disease management
support groups
online community
url https://www.frontiersin.org/articles/10.3389/fneur.2024.1393261/full
work_keys_str_mv AT janhruska enhancingalsdiseasemanagementexploringintegrateduservaluethroughonlinecommunitiesevidence
AT pavelbachmann enhancingalsdiseasemanagementexploringintegrateduservaluethroughonlinecommunitiesevidence
AT samuelamponsahodei enhancingalsdiseasemanagementexploringintegrateduservaluethroughonlinecommunitiesevidence