Les opportunités marketing de Twitter : dépasser le discours « SoLoMo »

Sociotechnical approach followed in this paper evaluates the real marketing opportunities of Twitter. It starts from a discourse analysis "SoLoMo" (for Social, Local and Mobile), integrating social logic involved, analyzing the incentives of the device as well as the limitations encountere...

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Main Author: Jean-Claude Domenget
Format: Article
Language:English
Published: Netcom Association 2012-05-01
Series:Netcom
Subjects:
Online Access:https://journals.openedition.org/netcom/78
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author Jean-Claude Domenget
author_facet Jean-Claude Domenget
author_sort Jean-Claude Domenget
collection DOAJ
description Sociotechnical approach followed in this paper evaluates the real marketing opportunities of Twitter. It starts from a discourse analysis "SoLoMo" (for Social, Local and Mobile), integrating social logic involved, analyzing the incentives of the device as well as the limitations encountered. Mapping is then presented distinguishing spaces for marketing actions on the social web. It leads to emphasize the benefits of Twitter as "lighthouse" visibility device, focused on content sharing around interests. However, despite the opportunities related to strengthening the brand in customer loyalty, prescription ordinary relationship marketing, or on e-reputation company, several limitations are discussed. All raises questions about the underlying trend in the current industrialization of the online presence of companies and brands.
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institution Kabale University
issn 0987-6014
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spelling doaj-art-511e8f62a5b54420ac7ca971bfd809662025-01-30T10:59:53ZengNetcom AssociationNetcom0987-60142431-210X2012-05-0126375410.4000/netcom.78Les opportunités marketing de Twitter : dépasser le discours « SoLoMo »Jean-Claude DomengetSociotechnical approach followed in this paper evaluates the real marketing opportunities of Twitter. It starts from a discourse analysis "SoLoMo" (for Social, Local and Mobile), integrating social logic involved, analyzing the incentives of the device as well as the limitations encountered. Mapping is then presented distinguishing spaces for marketing actions on the social web. It leads to emphasize the benefits of Twitter as "lighthouse" visibility device, focused on content sharing around interests. However, despite the opportunities related to strengthening the brand in customer loyalty, prescription ordinary relationship marketing, or on e-reputation company, several limitations are discussed. All raises questions about the underlying trend in the current industrialization of the online presence of companies and brands.https://journals.openedition.org/netcom/78Twittersocial Websociotechnical approachSoLoMo speechmarketing opportunity
spellingShingle Jean-Claude Domenget
Les opportunités marketing de Twitter : dépasser le discours « SoLoMo »
Netcom
Twitter
social Web
sociotechnical approach
SoLoMo speech
marketing opportunity
title Les opportunités marketing de Twitter : dépasser le discours « SoLoMo »
title_full Les opportunités marketing de Twitter : dépasser le discours « SoLoMo »
title_fullStr Les opportunités marketing de Twitter : dépasser le discours « SoLoMo »
title_full_unstemmed Les opportunités marketing de Twitter : dépasser le discours « SoLoMo »
title_short Les opportunités marketing de Twitter : dépasser le discours « SoLoMo »
title_sort les opportunites marketing de twitter depasser le discours solomo
topic Twitter
social Web
sociotechnical approach
SoLoMo speech
marketing opportunity
url https://journals.openedition.org/netcom/78
work_keys_str_mv AT jeanclaudedomenget lesopportunitesmarketingdetwitterdepasserlediscourssolomo