Public administration: effectiveness and inhibiting factors of one day service

"One Day Service" service is a one-day service where each applicant provides documents. This service program aims to provide population and civil registration services in villages, cities and provinces. This service aims to provide convenience to the public in the implementation and public...

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Main Authors: I Wayan Astawa, Gede Wirata, Yudistira adnyana, Sri Sulandari, I Nyoman Suargita
Format: Article
Language:English
Published: Indonesian Institute for Counseling, Education and Therapy (IICET) 2024-06-01
Series:JPPI (Jurnal Penelitian Pendidikan Indonesia)
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Online Access:https://jurnal.iicet.org/index.php/jppi/article/view/2499
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author I Wayan Astawa
Gede Wirata
Yudistira adnyana
Sri Sulandari
I Nyoman Suargita
author_facet I Wayan Astawa
Gede Wirata
Yudistira adnyana
Sri Sulandari
I Nyoman Suargita
author_sort I Wayan Astawa
collection DOAJ
description "One Day Service" service is a one-day service where each applicant provides documents. This service program aims to provide population and civil registration services in villages, cities and provinces. This service aims to provide convenience to the public in the implementation and public administration. The purpose of this study is to describe and analyze the effectiveness of the "One Day Service" program. The findings of this research report illustrate the effectiveness of population/citizen information services in the program and the obstacles faced by population/citizen information services in the program. This work uses a qualitative descriptive research method. Observations, interviews and documentation are used as data collection techniques. This study shows that the effectiveness of the population registration service in the "One Day Service" program is not yet valid. This is due to the problem of how many have not been answered and processed by the operator due to time constraints and slow network. Sometimes there is a lack of discipline in the assigned tasks and carelessness of the employees managing the service program.
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institution Kabale University
issn 2477-8524
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language English
publishDate 2024-06-01
publisher Indonesian Institute for Counseling, Education and Therapy (IICET)
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series JPPI (Jurnal Penelitian Pendidikan Indonesia)
spelling doaj-art-4fd8e88a03bf44e4b4680ad52bf2517c2025-01-27T12:35:03ZengIndonesian Institute for Counseling, Education and Therapy (IICET)JPPI (Jurnal Penelitian Pendidikan Indonesia)2477-85242502-81032024-06-0110259559910.29210/0202424991993Public administration: effectiveness and inhibiting factors of one day serviceI Wayan Astawa0Gede Wirata1Yudistira adnyana2Sri Sulandari3I Nyoman Suargita4Universitas Ngurah RaiUniversitas Ngurah RaiUniversitas Ngurah RaiUniversitas Ngurah RaiUniversitas Ngurah Rai"One Day Service" service is a one-day service where each applicant provides documents. This service program aims to provide population and civil registration services in villages, cities and provinces. This service aims to provide convenience to the public in the implementation and public administration. The purpose of this study is to describe and analyze the effectiveness of the "One Day Service" program. The findings of this research report illustrate the effectiveness of population/citizen information services in the program and the obstacles faced by population/citizen information services in the program. This work uses a qualitative descriptive research method. Observations, interviews and documentation are used as data collection techniques. This study shows that the effectiveness of the population registration service in the "One Day Service" program is not yet valid. This is due to the problem of how many have not been answered and processed by the operator due to time constraints and slow network. Sometimes there is a lack of discipline in the assigned tasks and carelessness of the employees managing the service program.https://jurnal.iicet.org/index.php/jppi/article/view/2499service and public administration, one day service
spellingShingle I Wayan Astawa
Gede Wirata
Yudistira adnyana
Sri Sulandari
I Nyoman Suargita
Public administration: effectiveness and inhibiting factors of one day service
JPPI (Jurnal Penelitian Pendidikan Indonesia)
service and public administration, one day service
title Public administration: effectiveness and inhibiting factors of one day service
title_full Public administration: effectiveness and inhibiting factors of one day service
title_fullStr Public administration: effectiveness and inhibiting factors of one day service
title_full_unstemmed Public administration: effectiveness and inhibiting factors of one day service
title_short Public administration: effectiveness and inhibiting factors of one day service
title_sort public administration effectiveness and inhibiting factors of one day service
topic service and public administration, one day service
url https://jurnal.iicet.org/index.php/jppi/article/view/2499
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AT gedewirata publicadministrationeffectivenessandinhibitingfactorsofonedayservice
AT yudistiraadnyana publicadministrationeffectivenessandinhibitingfactorsofonedayservice
AT srisulandari publicadministrationeffectivenessandinhibitingfactorsofonedayservice
AT inyomansuargita publicadministrationeffectivenessandinhibitingfactorsofonedayservice