Unpacking the Black Box of the Training-Performance Relationship: Evidence from Philippine Call Centers
This study analyzes the relationship between training and development (T&D) and individual performance. Drawing insights from human capital theory and social exchange theory, we hypothesize that the relationship between employee T&D perceptions and role performance is mediated by specific ro...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Association International de Management Stratégique (AIMS)
2025-04-01
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| Series: | M@n@gement |
| Subjects: | |
| Online Access: | https://management-aims.com/index.php/mgmt/article/view/7799/19356 |
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