Technology or Organization: What is More Important for Artificial Intelligence Adoption?
Artificial intelligence (AI) technology is different from all other technologies that organizations have adopted in the past. A systematic literature review revealed that technological, organizational, and environmental factors have been explored to assess an organization's readiness for adopti...
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| Format: | Article |
| Language: | English |
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University North
2025-01-01
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| Series: | Tehnički Glasnik |
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| Online Access: | https://hrcak.srce.hr/file/473490 |
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| author | Aman Pathak Veena Bansal |
| author_facet | Aman Pathak Veena Bansal |
| author_sort | Aman Pathak |
| collection | DOAJ |
| description | Artificial intelligence (AI) technology is different from all other technologies that organizations have adopted in the past. A systematic literature review revealed that technological, organizational, and environmental factors have been explored to assess an organization's readiness for adopting a new technology. In this work, we have focused on the first two factors. From many subfactors, we selected 13 subfactors based on the discussion with the domain experts. Experts also provided ranks of the two factors and their sub-factors. These ranks are used to calculate the global ranking of the factors and their sub-factors. The top three subfactors from the technology context are the following - capabilities of AI, compatibility, and complexity of AI systems. The top two subfactors from the organization context are technology infrastructure & skilled workforce and support from the top management. The results reveal that organization and technology are equally important. |
| format | Article |
| id | doaj-art-4ca0afa136b84a28ad35e47f01bb0ef7 |
| institution | Kabale University |
| issn | 1846-6168 1848-5588 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | University North |
| record_format | Article |
| series | Tehnički Glasnik |
| spelling | doaj-art-4ca0afa136b84a28ad35e47f01bb0ef72025-02-06T15:48:03ZengUniversity NorthTehnički Glasnik1846-61681848-55882025-01-0119113614110.31803/tg-20240512171214Technology or Organization: What is More Important for Artificial Intelligence Adoption?Aman Pathak0Veena Bansal1Department of Management Sciences (DoMS), IIT Kanpur, G66M+W5J, Kalyanpur, Kanpur, Uttar Pradesh 208016, IndiaDepartment of Management Sciences (DoMS), IIT Kanpur, G66M+W5J, Kalyanpur, Kanpur, Uttar Pradesh 208016, IndiaArtificial intelligence (AI) technology is different from all other technologies that organizations have adopted in the past. A systematic literature review revealed that technological, organizational, and environmental factors have been explored to assess an organization's readiness for adopting a new technology. In this work, we have focused on the first two factors. From many subfactors, we selected 13 subfactors based on the discussion with the domain experts. Experts also provided ranks of the two factors and their sub-factors. These ranks are used to calculate the global ranking of the factors and their sub-factors. The top three subfactors from the technology context are the following - capabilities of AI, compatibility, and complexity of AI systems. The top two subfactors from the organization context are technology infrastructure & skilled workforce and support from the top management. The results reveal that organization and technology are equally important.https://hrcak.srce.hr/file/473490AI capabilitiesR-SWARASystematic Literature ReviewTOE frameworkTop management support |
| spellingShingle | Aman Pathak Veena Bansal Technology or Organization: What is More Important for Artificial Intelligence Adoption? Tehnički Glasnik AI capabilities R-SWARA Systematic Literature Review TOE framework Top management support |
| title | Technology or Organization: What is More Important for Artificial Intelligence Adoption? |
| title_full | Technology or Organization: What is More Important for Artificial Intelligence Adoption? |
| title_fullStr | Technology or Organization: What is More Important for Artificial Intelligence Adoption? |
| title_full_unstemmed | Technology or Organization: What is More Important for Artificial Intelligence Adoption? |
| title_short | Technology or Organization: What is More Important for Artificial Intelligence Adoption? |
| title_sort | technology or organization what is more important for artificial intelligence adoption |
| topic | AI capabilities R-SWARA Systematic Literature Review TOE framework Top management support |
| url | https://hrcak.srce.hr/file/473490 |
| work_keys_str_mv | AT amanpathak technologyororganizationwhatismoreimportantforartificialintelligenceadoption AT veenabansal technologyororganizationwhatismoreimportantforartificialintelligenceadoption |