TQM implementation for enhancement of product and service quality: a review on developments and latest trends
Total quality management (TQM) is one of the primary techniques of industrial engineering being applied worldwide. This paper presents a review of important case studies conducted mainly in the last five years on the implementation of TQM for various purposes related to the management of quality in...
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| Format: | Article |
| Language: | English |
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Universitat Politècnica de València
2025-01-01
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| Series: | Journal of Applied Research in Technology & Engineering |
| Subjects: | |
| Online Access: | https://polipapers.upv.es/index.php/JARTE/article/view/22257 |
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| _version_ | 1832592346692190208 |
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| author | Shailendra Pawanr Pallab Sarmah Kapil Gupta |
| author_facet | Shailendra Pawanr Pallab Sarmah Kapil Gupta |
| author_sort | Shailendra Pawanr |
| collection | DOAJ |
| description | Total quality management (TQM) is one of the primary techniques of industrial engineering being applied worldwide. This paper presents a review of important case studies conducted mainly in the last five years on the implementation of TQM for various purposes related to the management of quality in different industrial and service scenarios. It first introduces TQM and discusses its vital aspects, followed by an analysis of selected past work. It ends with a conclusion and future research directions. Essential points of TQM implementation in multiple facilities of industrial and service sectors are highlighted, and the latest trends, such as TQM integration with sustainability and Industry 4.0, are covered. The article not only aims to fill the gap where there is a scarcity of a recent review article analyzing and highlighting the developments and latest trends in TQM implementation for product and service quality enhancement but also to encourage the researchers, scholars, and engineers to conduct research and development in this domain to establish the field further. |
| format | Article |
| id | doaj-art-4c9547bdc06341a79c48820e716b5bce |
| institution | Kabale University |
| issn | 2695-8821 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | Universitat Politècnica de València |
| record_format | Article |
| series | Journal of Applied Research in Technology & Engineering |
| spelling | doaj-art-4c9547bdc06341a79c48820e716b5bce2025-01-21T08:46:46ZengUniversitat Politècnica de ValènciaJournal of Applied Research in Technology & Engineering2695-88212025-01-0161637210.4995/jarte.2025.2225721447TQM implementation for enhancement of product and service quality: a review on developments and latest trendsShailendra Pawanr0https://orcid.org/0000-0001-7168-126XPallab Sarmah1https://orcid.org/0000-0002-8560-6073Kapil Gupta2https://orcid.org/0000-0002-1939-894XUniversity of JohannesburgUniversity of Johannesburg University of Johannesburg Total quality management (TQM) is one of the primary techniques of industrial engineering being applied worldwide. This paper presents a review of important case studies conducted mainly in the last five years on the implementation of TQM for various purposes related to the management of quality in different industrial and service scenarios. It first introduces TQM and discusses its vital aspects, followed by an analysis of selected past work. It ends with a conclusion and future research directions. Essential points of TQM implementation in multiple facilities of industrial and service sectors are highlighted, and the latest trends, such as TQM integration with sustainability and Industry 4.0, are covered. The article not only aims to fill the gap where there is a scarcity of a recent review article analyzing and highlighting the developments and latest trends in TQM implementation for product and service quality enhancement but also to encourage the researchers, scholars, and engineers to conduct research and development in this domain to establish the field further.https://polipapers.upv.es/index.php/JARTE/article/view/22257total quality managementquality circlepdcacontinuous improvementindustry 4.0sdg |
| spellingShingle | Shailendra Pawanr Pallab Sarmah Kapil Gupta TQM implementation for enhancement of product and service quality: a review on developments and latest trends Journal of Applied Research in Technology & Engineering total quality management quality circle pdca continuous improvement industry 4.0 sdg |
| title | TQM implementation for enhancement of product and service quality: a review on developments and latest trends |
| title_full | TQM implementation for enhancement of product and service quality: a review on developments and latest trends |
| title_fullStr | TQM implementation for enhancement of product and service quality: a review on developments and latest trends |
| title_full_unstemmed | TQM implementation for enhancement of product and service quality: a review on developments and latest trends |
| title_short | TQM implementation for enhancement of product and service quality: a review on developments and latest trends |
| title_sort | tqm implementation for enhancement of product and service quality a review on developments and latest trends |
| topic | total quality management quality circle pdca continuous improvement industry 4.0 sdg |
| url | https://polipapers.upv.es/index.php/JARTE/article/view/22257 |
| work_keys_str_mv | AT shailendrapawanr tqmimplementationforenhancementofproductandservicequalityareviewondevelopmentsandlatesttrends AT pallabsarmah tqmimplementationforenhancementofproductandservicequalityareviewondevelopmentsandlatesttrends AT kapilgupta tqmimplementationforenhancementofproductandservicequalityareviewondevelopmentsandlatesttrends |