Evaluation of Financial and Credit Institutions Branches over a Period of Time with Dependent Criteria

Purpose: In this research, an algorithm for evaluating and ranking the branches of a financial and credit institution is presented that can assess the performance in a period and manage the jump or stagnation of cross-sectional performance of branches. In the algorithm, the possibility of separating...

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Main Author: Rouhollah Kiani Ghaleh no
Format: Article
Language:fas
Published: Ayandegan Institute of Higher Education, Tonekabon, 2020-11-01
Series:مدیریت نوآوری و راهبردهای عملیاتی
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Online Access:http://www.journal-imos.ir/article_125568_046181fe48fbbd50ddcb3074cfda54b7.pdf
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author Rouhollah Kiani Ghaleh no
author_facet Rouhollah Kiani Ghaleh no
author_sort Rouhollah Kiani Ghaleh no
collection DOAJ
description Purpose: In this research, an algorithm for evaluating and ranking the branches of a financial and credit institution is presented that can assess the performance in a period and manage the jump or stagnation of cross-sectional performance of branches. In the algorithm, the possibility of separating the criteria into two efficient and effective groups per the organization's strategy is located, which can facilitate experts' decision to select effective and weighty indicators for them. Methodology: The performance of branches in various periods is expressed as a fuzzy number. The structure of the fuzzy TOPSIS method is used in the algorithm. A new step of grouping the criteria to calculate the value of the criteria related to the fuzzy TOPSIS technique has been added, and the calculation formula has been described. Mechanism The reason for the superiority of the branches in terms of the whole to the part is expressed using the similarity matrix. Findings: The proposed algorithm ranks 51 branches of Keshavarzi Bank in Sistan and Baluchestan province. The reason for scoring the top three branches, middle and bottom of the ranking table, based on the similarity matrix, is discussed. Originality/Value: 1- Generating a decision matrix with fuzzy numbers based on the performance of multiple sections 2- Providing a structure for the possibility of separating indicators into two categories: efficient and effective 3- Formulating and weighing sub-indicators in proportion to the degree of dependence on the index head.
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institution Kabale University
issn 2783-1345
2717-4581
language fas
publishDate 2020-11-01
publisher Ayandegan Institute of Higher Education, Tonekabon,
record_format Article
series مدیریت نوآوری و راهبردهای عملیاتی
spelling doaj-art-4c4376dd815346088f5ec4035dbab76a2025-01-30T14:59:14ZfasAyandegan Institute of Higher Education, Tonekabon,مدیریت نوآوری و راهبردهای عملیاتی2783-13452717-45812020-11-011322123810.22105/imos.2021.271666.1026125568Evaluation of Financial and Credit Institutions Branches over a Period of Time with Dependent CriteriaRouhollah Kiani Ghaleh no0Department of Industrial Engineering, Islamic Azad University, Aliabad Katoul Branch, Aliabad Katoul, IranPurpose: In this research, an algorithm for evaluating and ranking the branches of a financial and credit institution is presented that can assess the performance in a period and manage the jump or stagnation of cross-sectional performance of branches. In the algorithm, the possibility of separating the criteria into two efficient and effective groups per the organization's strategy is located, which can facilitate experts' decision to select effective and weighty indicators for them. Methodology: The performance of branches in various periods is expressed as a fuzzy number. The structure of the fuzzy TOPSIS method is used in the algorithm. A new step of grouping the criteria to calculate the value of the criteria related to the fuzzy TOPSIS technique has been added, and the calculation formula has been described. Mechanism The reason for the superiority of the branches in terms of the whole to the part is expressed using the similarity matrix. Findings: The proposed algorithm ranks 51 branches of Keshavarzi Bank in Sistan and Baluchestan province. The reason for scoring the top three branches, middle and bottom of the ranking table, based on the similarity matrix, is discussed. Originality/Value: 1- Generating a decision matrix with fuzzy numbers based on the performance of multiple sections 2- Providing a structure for the possibility of separating indicators into two categories: efficient and effective 3- Formulating and weighing sub-indicators in proportion to the degree of dependence on the index head.http://www.journal-imos.ir/article_125568_046181fe48fbbd50ddcb3074cfda54b7.pdffuzzy numberperformance evaluationtopsis methodfinancial and credit institutions
spellingShingle Rouhollah Kiani Ghaleh no
Evaluation of Financial and Credit Institutions Branches over a Period of Time with Dependent Criteria
مدیریت نوآوری و راهبردهای عملیاتی
fuzzy number
performance evaluation
topsis method
financial and credit institutions
title Evaluation of Financial and Credit Institutions Branches over a Period of Time with Dependent Criteria
title_full Evaluation of Financial and Credit Institutions Branches over a Period of Time with Dependent Criteria
title_fullStr Evaluation of Financial and Credit Institutions Branches over a Period of Time with Dependent Criteria
title_full_unstemmed Evaluation of Financial and Credit Institutions Branches over a Period of Time with Dependent Criteria
title_short Evaluation of Financial and Credit Institutions Branches over a Period of Time with Dependent Criteria
title_sort evaluation of financial and credit institutions branches over a period of time with dependent criteria
topic fuzzy number
performance evaluation
topsis method
financial and credit institutions
url http://www.journal-imos.ir/article_125568_046181fe48fbbd50ddcb3074cfda54b7.pdf
work_keys_str_mv AT rouhollahkianighalehno evaluationoffinancialandcreditinstitutionsbranchesoveraperiodoftimewithdependentcriteria