Cross-cultural comparison of the relationships among perceived risk online, perceived usability and satisfaction during browsing of a tourist website
The purpose of this paper is to empirically analyze the influence of culture on the relationships among perceived risk, perceived usability and satisfaction online, in two cultures: Spain (high uncertainty avoidance and low individualism) and the United Kingdom (low uncertainty avoidance and hig...
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Main Authors: | Juan Miguel Alcántara-Pilar, Salvador Del Barrio-García, Esmeralda Crespo-Almendros |
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Format: | Article |
Language: | English |
Published: |
University of Algarve, ESGHT/CINTURS
2015-01-01
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Series: | Tourism & Management Studies |
Subjects: | |
Online Access: | https://tmstudies.net/index.php/ectms/article/view/753/1303 |
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