APA (7th ed.) Citation

Melgoza, E., Ismail, A., Félix-Beltrán, L., Majano, R., & Bustamante, A. V. A qualitative mystery shopper study that de(codes) the experiences of English and Spanish-speaking patients who call to schedule a first-time primary care appointment in the Los Angeles, Houston, and New York Metropolitan Statistical Areas. Elsevier.

Chicago Style (17th ed.) Citation

Melgoza, Esmeralda, Ahmad Ismail, Lucía Félix-Beltrán, Rosario Majano, and Arturo Vargas Bustamante. A Qualitative Mystery Shopper Study That De(codes) the Experiences of English and Spanish-speaking Patients Who Call to Schedule a First-time Primary Care Appointment in the Los Angeles, Houston, and New York Metropolitan Statistical Areas. Elsevier.

MLA (9th ed.) Citation

Melgoza, Esmeralda, et al. A Qualitative Mystery Shopper Study That De(codes) the Experiences of English and Spanish-speaking Patients Who Call to Schedule a First-time Primary Care Appointment in the Los Angeles, Houston, and New York Metropolitan Statistical Areas. Elsevier.