Interactive external representations for knowledge-building processes and performance in dyads: An experimental study

Digital tools that enable the production and manipulation of interactive external representations (IER) could be vital in strengthening collaboration and boosting performance. This experimental study with 40 participants working in dyads at a Large Interactive Surface examined the effects of IER on...

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Main Authors: Magdalena Mateescu, Simone Kauffeld
Format: Article
Language:English
Published: Elsevier 2024-12-01
Series:Computers in Human Behavior Reports
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2451958824001520
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author Magdalena Mateescu
Simone Kauffeld
author_facet Magdalena Mateescu
Simone Kauffeld
author_sort Magdalena Mateescu
collection DOAJ
description Digital tools that enable the production and manipulation of interactive external representations (IER) could be vital in strengthening collaboration and boosting performance. This experimental study with 40 participants working in dyads at a Large Interactive Surface examined the effects of IER on the collaborative processes and solution quality. The results show that even minor changes in interactivity can influence both collaborative processes and solution quality. Specifically, higher interactivity led to higher convergence of mental models and solution quality. Additionally, the dyads in the higher interactivity condition tended to focus on different aspects of the problem space, i.e. macro vs. micro-level interaction. Although the level of interactivity did not directly affect conversational turn-taking, the cross-recurrence quantification analysis revealed that it may change dyads' collaborative patterns. High interactive external representations may foster more complex collaboration dynamics with a plurality of patterns. Unexpectedly, turn-taking had no bearing on the solution quality, which is especially surprising considering the results of previous research. The findings contribute to understanding team cognition by taking a nuanced view of digital technology's role in team efficiency and convergence of the mental models. The practical implications of the findings are discussed.
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spelling doaj-art-4a31b26ad5244be4a2202857dce471e52025-08-20T01:57:56ZengElsevierComputers in Human Behavior Reports2451-95882024-12-011610051910.1016/j.chbr.2024.100519Interactive external representations for knowledge-building processes and performance in dyads: An experimental studyMagdalena Mateescu0Simone Kauffeld1Technische Universität Braunschweig, Braunschweig, Germany; Institute for Research and Development of Collaborative Processes, School of Applied Psychology, University of Applied Sciences and Arts Northwestern Switzerland, Switzerland; Corresponding author. Technische Universität Braunschweig, Braunschweig, GermanyTechnische Universität Braunschweig, Braunschweig, GermanyDigital tools that enable the production and manipulation of interactive external representations (IER) could be vital in strengthening collaboration and boosting performance. This experimental study with 40 participants working in dyads at a Large Interactive Surface examined the effects of IER on the collaborative processes and solution quality. The results show that even minor changes in interactivity can influence both collaborative processes and solution quality. Specifically, higher interactivity led to higher convergence of mental models and solution quality. Additionally, the dyads in the higher interactivity condition tended to focus on different aspects of the problem space, i.e. macro vs. micro-level interaction. Although the level of interactivity did not directly affect conversational turn-taking, the cross-recurrence quantification analysis revealed that it may change dyads' collaborative patterns. High interactive external representations may foster more complex collaboration dynamics with a plurality of patterns. Unexpectedly, turn-taking had no bearing on the solution quality, which is especially surprising considering the results of previous research. The findings contribute to understanding team cognition by taking a nuanced view of digital technology's role in team efficiency and convergence of the mental models. The practical implications of the findings are discussed.http://www.sciencedirect.com/science/article/pii/S2451958824001520Interactive external representationsShared mental modelsParticipationCollaboration theoryLarge interactive surfaces
spellingShingle Magdalena Mateescu
Simone Kauffeld
Interactive external representations for knowledge-building processes and performance in dyads: An experimental study
Computers in Human Behavior Reports
Interactive external representations
Shared mental models
Participation
Collaboration theory
Large interactive surfaces
title Interactive external representations for knowledge-building processes and performance in dyads: An experimental study
title_full Interactive external representations for knowledge-building processes and performance in dyads: An experimental study
title_fullStr Interactive external representations for knowledge-building processes and performance in dyads: An experimental study
title_full_unstemmed Interactive external representations for knowledge-building processes and performance in dyads: An experimental study
title_short Interactive external representations for knowledge-building processes and performance in dyads: An experimental study
title_sort interactive external representations for knowledge building processes and performance in dyads an experimental study
topic Interactive external representations
Shared mental models
Participation
Collaboration theory
Large interactive surfaces
url http://www.sciencedirect.com/science/article/pii/S2451958824001520
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AT simonekauffeld interactiveexternalrepresentationsforknowledgebuildingprocessesandperformanceindyadsanexperimentalstudy