Enhancing operational efficiency: implementing business process improvement by integrating the command center in the Indonesian toll road operator company
Business process improvement is a well-known technique for organizations to identify processes that enhance business performance. This study aims to analyze and improve business processes in the company's principal operational processes that are directly related to controlling service requests...
Saved in:
| Main Authors: | Lea Pungky Rahayu, Ratih Dyah Kusumastuti |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Indonesian Institute for Counseling, Education and Therapy (IICET)
2024-11-01
|
| Series: | JPPI (Jurnal Penelitian Pendidikan Indonesia) |
| Subjects: | |
| Online Access: | https://jurnal.iicet.org/index.php/jppi/article/view/3280 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Risk Assessment Approach of Toll Road Operator
by: A. Yu. Talavirya, et al.
Published: (2021-07-01) -
Effects of toll road construction on local road projects in Indonesia
by: I.G. Ayu Andani, et al.
Published: (2019-03-01) -
The Construction of Hierarchical Command Centers
by: Ni Ming, et al.
Published: (2025-01-01) -
Assessment of Changes in Toll Fares in Conditions of Increased Traffic Load
by: A. U. Talavirya, et al.
Published: (2021-10-01) -
Community dynamics towards the existence of toll roads in Indonesia: a literature and spatial study
by: Muhammad Fitri Rahmadana, et al.
Published: (2025-05-01)