COMPARISON OF LEGAL CONSUMER PROTECTION SYSTEMS IN E-COMMERCE TRANSACTIONS TO SUPPORT DIGITAL ECONOMIC GROWTH IN INDONESIA

The e-commerce industry in Indonesia is growing rapidly amidst the slowdown in the country's economy. Moreover, most of the e-commerce business players in Indonesia are small, micro, and medium scale (SME). Consumers in e-commerce transactions have a greater risk of loss than business actors or...

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Main Authors: Fajar Sugianto, Ellora Sukardi, Tomy Michael
Format: Article
Language:English
Published: Dalat University 2021-05-01
Series:Tạp chí Khoa học Đại học Đà Lạt
Subjects:
Online Access:https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/814
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author Fajar Sugianto
Ellora Sukardi
Tomy Michael
author_facet Fajar Sugianto
Ellora Sukardi
Tomy Michael
author_sort Fajar Sugianto
collection DOAJ
description The e-commerce industry in Indonesia is growing rapidly amidst the slowdown in the country's economy. Moreover, most of the e-commerce business players in Indonesia are small, micro, and medium scale (SME). Consumers in e-commerce transactions have a greater risk of loss than business actors or merchants. In other words, consumer rights in e-commerce transactions are very vulnerable, so that consumers in e-commerce transactions are in a very weak bargaining position. The importance of a country regulating legal protection for consumers is generally based on considerations of its actuality and urgency. Legal regulations for e-commerce transactions are designed to create the level of certainty needed in business transactions and to protect consumers in e-commerce transactions in order to support the growth of the digital economy in Indonesia. Current legal protection regulations for consumers in Indonesia have not been able to protect consumers in cross-border e-commerce transactions. In e-commerce transactions, there are no national borders. The consumer protection laws of each country, such as those of Indonesia, are not sufficiently helpful because e-commerce operates across borders. This type of research is normative legal research that uses statutory regulations.
format Article
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institution Kabale University
issn 0866-787X
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series Tạp chí Khoa học Đại học Đà Lạt
spelling doaj-art-49a3bfd06070408890cee9fd9761c0592025-02-03T03:29:35ZengDalat UniversityTạp chí Khoa học Đại học Đà Lạt0866-787X2021-05-01395110.37569/DalatUniversity.12.1.814(2022)586COMPARISON OF LEGAL CONSUMER PROTECTION SYSTEMS IN E-COMMERCE TRANSACTIONS TO SUPPORT DIGITAL ECONOMIC GROWTH IN INDONESIAFajar Sugianto0Ellora Sukardi1Tomy Michael2Universitas Pelita Harapan KarawaciUniversitas Pelita Harapan KarawaciUniversitas 17 Agustus 1945 SurabayaThe e-commerce industry in Indonesia is growing rapidly amidst the slowdown in the country's economy. Moreover, most of the e-commerce business players in Indonesia are small, micro, and medium scale (SME). Consumers in e-commerce transactions have a greater risk of loss than business actors or merchants. In other words, consumer rights in e-commerce transactions are very vulnerable, so that consumers in e-commerce transactions are in a very weak bargaining position. The importance of a country regulating legal protection for consumers is generally based on considerations of its actuality and urgency. Legal regulations for e-commerce transactions are designed to create the level of certainty needed in business transactions and to protect consumers in e-commerce transactions in order to support the growth of the digital economy in Indonesia. Current legal protection regulations for consumers in Indonesia have not been able to protect consumers in cross-border e-commerce transactions. In e-commerce transactions, there are no national borders. The consumer protection laws of each country, such as those of Indonesia, are not sufficiently helpful because e-commerce operates across borders. This type of research is normative legal research that uses statutory regulations.https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/814consumereconomicprotection.
spellingShingle Fajar Sugianto
Ellora Sukardi
Tomy Michael
COMPARISON OF LEGAL CONSUMER PROTECTION SYSTEMS IN E-COMMERCE TRANSACTIONS TO SUPPORT DIGITAL ECONOMIC GROWTH IN INDONESIA
Tạp chí Khoa học Đại học Đà Lạt
consumer
economic
protection.
title COMPARISON OF LEGAL CONSUMER PROTECTION SYSTEMS IN E-COMMERCE TRANSACTIONS TO SUPPORT DIGITAL ECONOMIC GROWTH IN INDONESIA
title_full COMPARISON OF LEGAL CONSUMER PROTECTION SYSTEMS IN E-COMMERCE TRANSACTIONS TO SUPPORT DIGITAL ECONOMIC GROWTH IN INDONESIA
title_fullStr COMPARISON OF LEGAL CONSUMER PROTECTION SYSTEMS IN E-COMMERCE TRANSACTIONS TO SUPPORT DIGITAL ECONOMIC GROWTH IN INDONESIA
title_full_unstemmed COMPARISON OF LEGAL CONSUMER PROTECTION SYSTEMS IN E-COMMERCE TRANSACTIONS TO SUPPORT DIGITAL ECONOMIC GROWTH IN INDONESIA
title_short COMPARISON OF LEGAL CONSUMER PROTECTION SYSTEMS IN E-COMMERCE TRANSACTIONS TO SUPPORT DIGITAL ECONOMIC GROWTH IN INDONESIA
title_sort comparison of legal consumer protection systems in e commerce transactions to support digital economic growth in indonesia
topic consumer
economic
protection.
url https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/814
work_keys_str_mv AT fajarsugianto comparisonoflegalconsumerprotectionsystemsinecommercetransactionstosupportdigitaleconomicgrowthinindonesia
AT ellorasukardi comparisonoflegalconsumerprotectionsystemsinecommercetransactionstosupportdigitaleconomicgrowthinindonesia
AT tomymichael comparisonoflegalconsumerprotectionsystemsinecommercetransactionstosupportdigitaleconomicgrowthinindonesia