The effects of cues on task interruption recovery in a concurrent multitasking environment

Abstract As one of the interruption management strategies, using information cues can effectively mitigate the sequential task performance decline caused by task interruptions. However, how to use information cues to optimize post-interruption performance in a concurrent multitasking environment is...

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Main Authors: Yueyuan Chen, Chuanwang Zhang, Weining Fang, Jing Ma
Format: Article
Language:English
Published: Nature Portfolio 2025-07-01
Series:Scientific Reports
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Online Access:https://doi.org/10.1038/s41598-025-09358-4
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author Yueyuan Chen
Chuanwang Zhang
Weining Fang
Jing Ma
author_facet Yueyuan Chen
Chuanwang Zhang
Weining Fang
Jing Ma
author_sort Yueyuan Chen
collection DOAJ
description Abstract As one of the interruption management strategies, using information cues can effectively mitigate the sequential task performance decline caused by task interruptions. However, how to use information cues to optimize post-interruption performance in a concurrent multitasking environment is still unknown. This study analyzed the effects of retrieval cue (a cue that points towards the last action before interruption) and assistant cue (a cue that points towards the next action after interruption) on interrupted task performance in the concurrent multitasking environment through two experiments. The effects of cues on different levels of personnel fatigue were further investigated using electroencephalography (EEG). The results show that assistant cues effectively improve concurrent multitasking interruptions, with a more significant impact observed in the presence of fatigue. Retrieval cues do not enhance the performance of interrupted tasks but can reduce the operator workload and improve alertness. The findings provide valuable insights for managing interruptions in concurrent multitasking environments.
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spelling doaj-art-48f43489ecc842e18f1a57c6d5a010df2025-08-20T04:01:51ZengNature PortfolioScientific Reports2045-23222025-07-0115111710.1038/s41598-025-09358-4The effects of cues on task interruption recovery in a concurrent multitasking environmentYueyuan Chen0Chuanwang Zhang1Weining Fang2Jing Ma3China Nuclear Power Engineering Co., LtdChina Nuclear Power Engineering Co., LtdSchool of Mechanical, Electronic and Control Engineering, Beijing Jiaotong UniversityChina Nuclear Power Engineering Co., LtdAbstract As one of the interruption management strategies, using information cues can effectively mitigate the sequential task performance decline caused by task interruptions. However, how to use information cues to optimize post-interruption performance in a concurrent multitasking environment is still unknown. This study analyzed the effects of retrieval cue (a cue that points towards the last action before interruption) and assistant cue (a cue that points towards the next action after interruption) on interrupted task performance in the concurrent multitasking environment through two experiments. The effects of cues on different levels of personnel fatigue were further investigated using electroencephalography (EEG). The results show that assistant cues effectively improve concurrent multitasking interruptions, with a more significant impact observed in the presence of fatigue. Retrieval cues do not enhance the performance of interrupted tasks but can reduce the operator workload and improve alertness. The findings provide valuable insights for managing interruptions in concurrent multitasking environments.https://doi.org/10.1038/s41598-025-09358-4Task interruptionInterruption managementInformation cuesMental fatigueEEG
spellingShingle Yueyuan Chen
Chuanwang Zhang
Weining Fang
Jing Ma
The effects of cues on task interruption recovery in a concurrent multitasking environment
Scientific Reports
Task interruption
Interruption management
Information cues
Mental fatigue
EEG
title The effects of cues on task interruption recovery in a concurrent multitasking environment
title_full The effects of cues on task interruption recovery in a concurrent multitasking environment
title_fullStr The effects of cues on task interruption recovery in a concurrent multitasking environment
title_full_unstemmed The effects of cues on task interruption recovery in a concurrent multitasking environment
title_short The effects of cues on task interruption recovery in a concurrent multitasking environment
title_sort effects of cues on task interruption recovery in a concurrent multitasking environment
topic Task interruption
Interruption management
Information cues
Mental fatigue
EEG
url https://doi.org/10.1038/s41598-025-09358-4
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