The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021
In the current era, the digitalization system is highly utilized both in terms of communication and information that is used to assist the work of government agencies in meeting the needs of the community, namely the fulfillment of public services. the community with government agencies and previous...
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Language: | English |
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Universitas Muhammadiyah Yogyakarta
2023-03-01
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Series: | Jurnal Studi Pemerintahan |
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Online Access: | https://jsp.umy.ac.id/index.php/jsp/article/view/23 |
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author | Nafrah Maudina Bella Kharisma Dian Eka Rahmawati |
author_facet | Nafrah Maudina Bella Kharisma Dian Eka Rahmawati |
author_sort | Nafrah Maudina |
collection | DOAJ |
description | In the current era, the digitalization system is highly utilized both in terms of communication and information that is used to assist the work of government agencies in meeting the needs of the community, namely the fulfillment of public services. the community with government agencies and previous service systems still have problems that prolong service delivery times and are less effective, therefore the application of a digitalization system is a solution to overcome these problems. This problem also occurs in BERAU Regency in population administration services, so DISDUKCAPIL implements the SIPENYU application as a solution to the service problem. The purpose of this study is to reveal hypotheses related to the influence and factors that support the use of the SIPENYU application in realizing the effectiveness of administrative services in the BERAU Regency. The findings of this study are that there is a significant effect related to the use of the SIPENYU application on the effectiveness of population administration services and this is evidenced by hypothesis testing with measurement indicators, namely Performance Expectancy, Effort Expectancy, Social Influence, on Perceived Enjoyment. on service effectiveness. |
format | Article |
id | doaj-art-48d2bf1cf96043d4a3192e5f3f399c02 |
institution | Kabale University |
issn | 1907-8374 2337-8220 |
language | English |
publishDate | 2023-03-01 |
publisher | Universitas Muhammadiyah Yogyakarta |
record_format | Article |
series | Jurnal Studi Pemerintahan |
spelling | doaj-art-48d2bf1cf96043d4a3192e5f3f399c022025-02-03T07:37:42ZengUniversitas Muhammadiyah YogyakartaJurnal Studi Pemerintahan1907-83742337-82202023-03-0122224310.18196/jgp.v13i2.1392523The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021Nafrah Maudina0Bella Kharisma1Dian Eka Rahmawati2Universitas Muhammadiyah YogyakartaUniversitas Muhammadiyah YogyakartaUniversitas Muhammadiyah YogyakartaIn the current era, the digitalization system is highly utilized both in terms of communication and information that is used to assist the work of government agencies in meeting the needs of the community, namely the fulfillment of public services. the community with government agencies and previous service systems still have problems that prolong service delivery times and are less effective, therefore the application of a digitalization system is a solution to overcome these problems. This problem also occurs in BERAU Regency in population administration services, so DISDUKCAPIL implements the SIPENYU application as a solution to the service problem. The purpose of this study is to reveal hypotheses related to the influence and factors that support the use of the SIPENYU application in realizing the effectiveness of administrative services in the BERAU Regency. The findings of this study are that there is a significant effect related to the use of the SIPENYU application on the effectiveness of population administration services and this is evidenced by hypothesis testing with measurement indicators, namely Performance Expectancy, Effort Expectancy, Social Influence, on Perceived Enjoyment. on service effectiveness.https://jsp.umy.ac.id/index.php/jsp/article/view/23sipenyu applicationeffectivenesspopulation administration servicecovid-19berau |
spellingShingle | Nafrah Maudina Bella Kharisma Dian Eka Rahmawati The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021 Jurnal Studi Pemerintahan sipenyu application effectiveness population administration service covid-19 berau |
title | The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021 |
title_full | The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021 |
title_fullStr | The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021 |
title_full_unstemmed | The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021 |
title_short | The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021 |
title_sort | effect of using the sipenyu application on the effectiveness of population administration services in the covid 19 pandemic era in berau regency 2021 |
topic | sipenyu application effectiveness population administration service covid-19 berau |
url | https://jsp.umy.ac.id/index.php/jsp/article/view/23 |
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