The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021

In the current era, the digitalization system is highly utilized both in terms of communication and information that is used to assist the work of government agencies in meeting the needs of the community, namely the fulfillment of public services. the community with government agencies and previous...

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Main Authors: Nafrah Maudina, Bella Kharisma, Dian Eka Rahmawati
Format: Article
Language:English
Published: Universitas Muhammadiyah Yogyakarta 2023-03-01
Series:Jurnal Studi Pemerintahan
Subjects:
Online Access:https://jsp.umy.ac.id/index.php/jsp/article/view/23
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author Nafrah Maudina
Bella Kharisma
Dian Eka Rahmawati
author_facet Nafrah Maudina
Bella Kharisma
Dian Eka Rahmawati
author_sort Nafrah Maudina
collection DOAJ
description In the current era, the digitalization system is highly utilized both in terms of communication and information that is used to assist the work of government agencies in meeting the needs of the community, namely the fulfillment of public services. the community with government agencies and previous service systems still have problems that prolong service delivery times and are less effective, therefore the application of a digitalization system is a solution to overcome these problems. This problem also occurs in BERAU Regency in population administration services, so DISDUKCAPIL implements the SIPENYU application as a solution to the service problem. The purpose of this study is to reveal hypotheses related to the influence and factors that support the use of the SIPENYU application in realizing the effectiveness of administrative services in the BERAU Regency. The findings of this study are that there is a significant effect related to the use of the SIPENYU application on the effectiveness of population administration services and this is evidenced by hypothesis testing with measurement indicators, namely Performance Expectancy, Effort Expectancy, Social Influence, on Perceived Enjoyment. on service effectiveness.
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institution Kabale University
issn 1907-8374
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language English
publishDate 2023-03-01
publisher Universitas Muhammadiyah Yogyakarta
record_format Article
series Jurnal Studi Pemerintahan
spelling doaj-art-48d2bf1cf96043d4a3192e5f3f399c022025-02-03T07:37:42ZengUniversitas Muhammadiyah YogyakartaJurnal Studi Pemerintahan1907-83742337-82202023-03-0122224310.18196/jgp.v13i2.1392523The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021Nafrah Maudina0Bella Kharisma1Dian Eka Rahmawati2Universitas Muhammadiyah YogyakartaUniversitas Muhammadiyah YogyakartaUniversitas Muhammadiyah YogyakartaIn the current era, the digitalization system is highly utilized both in terms of communication and information that is used to assist the work of government agencies in meeting the needs of the community, namely the fulfillment of public services. the community with government agencies and previous service systems still have problems that prolong service delivery times and are less effective, therefore the application of a digitalization system is a solution to overcome these problems. This problem also occurs in BERAU Regency in population administration services, so DISDUKCAPIL implements the SIPENYU application as a solution to the service problem. The purpose of this study is to reveal hypotheses related to the influence and factors that support the use of the SIPENYU application in realizing the effectiveness of administrative services in the BERAU Regency. The findings of this study are that there is a significant effect related to the use of the SIPENYU application on the effectiveness of population administration services and this is evidenced by hypothesis testing with measurement indicators, namely Performance Expectancy, Effort Expectancy, Social Influence, on Perceived Enjoyment. on service effectiveness.https://jsp.umy.ac.id/index.php/jsp/article/view/23sipenyu applicationeffectivenesspopulation administration servicecovid-19berau
spellingShingle Nafrah Maudina
Bella Kharisma
Dian Eka Rahmawati
The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021
Jurnal Studi Pemerintahan
sipenyu application
effectiveness
population administration service
covid-19
berau
title The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021
title_full The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021
title_fullStr The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021
title_full_unstemmed The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021
title_short The Effect of Using the Sipenyu Application on the Effectiveness of Population Administration Services in the Covid-19 Pandemic Era in Berau Regency 2021
title_sort effect of using the sipenyu application on the effectiveness of population administration services in the covid 19 pandemic era in berau regency 2021
topic sipenyu application
effectiveness
population administration service
covid-19
berau
url https://jsp.umy.ac.id/index.php/jsp/article/view/23
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