Enhancing Job Satisfaction in Higher Education: The Role of Cultural Openness, Servant Leadership, and Burnout

This study explores the role of burnout as a mediating variable in the relationship between cultural openness, servant leadership, and lecturers’ job satisfaction at Institut Bisnis Informasi Teknologi dan Bisnis, Medan City. In higher education, cultural openness and servant leadership are essenti...

Full description

Saved in:
Bibliographic Details
Main Authors: Elyzabeth Wijaya, Martin Martin, Debora Tambunan, Amin Hou, Sabaruddin Chaniago
Format: Article
Language:English
Published: Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung 2025-03-01
Series:Society
Subjects:
Online Access:https://societyfisipubb.id/index.php/society/article/view/793
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849703010338340864
author Elyzabeth Wijaya
Martin Martin
Debora Tambunan
Amin Hou
Sabaruddin Chaniago
author_facet Elyzabeth Wijaya
Martin Martin
Debora Tambunan
Amin Hou
Sabaruddin Chaniago
author_sort Elyzabeth Wijaya
collection DOAJ
description This study explores the role of burnout as a mediating variable in the relationship between cultural openness, servant leadership, and lecturers’ job satisfaction at Institut Bisnis Informasi Teknologi dan Bisnis, Medan City. In higher education, cultural openness and servant leadership are essential factors contributing to job satisfaction. However, high workloads can lead to burnout, potentially diminishing the positive effects of both factors. This study employs a quantitative approach, using a survey conducted with 51 lecturers as respondents. The results indicate that cultural openness significantly affects job satisfaction, reinforcing the importance of transparent communication and respect for diversity in fostering a supportive work environment. Conversely, servant leadership does not significantly affect job satisfaction or burnout, suggesting that this leadership style is less effective in the context of this study. Additionally, burnout does not significantly influence job satisfaction directly or as a mediating variable. These findings underscore the need to strengthen cultural openness as a key factor in enhancing lecturer job satisfaction. Furthermore, this study offers theoretical contributions to understanding the relationship between organizational culture, leadership, burnout, and job satisfaction while providing practical insights for policy development in higher education institutions.
format Article
id doaj-art-4546acbd9d804b26aa5f609e7fc61750
institution DOAJ
issn 2338-6932
2597-4874
language English
publishDate 2025-03-01
publisher Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung
record_format Article
series Society
spelling doaj-art-4546acbd9d804b26aa5f609e7fc617502025-08-20T03:17:26ZengLaboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka BelitungSociety2338-69322597-48742025-03-0113110.33019/society.v13i1.793Enhancing Job Satisfaction in Higher Education: The Role of Cultural Openness, Servant Leadership, and BurnoutElyzabeth Wijaya0Martin Martin1https://orcid.org/0000-0002-0050-2954Debora Tambunan2https://orcid.org/0009-0009-6111-1365Amin Hou3Sabaruddin Chaniago4Institut Bisnis Informasi Teknologi dan BisnisUniversitas Mahkota Tricom UnggulUniversitas Mahkota Tricom UnggulUniversitas Mahkota Tricom UnggulUniversitas Pembinaan Masyarakat Indonesia Medan This study explores the role of burnout as a mediating variable in the relationship between cultural openness, servant leadership, and lecturers’ job satisfaction at Institut Bisnis Informasi Teknologi dan Bisnis, Medan City. In higher education, cultural openness and servant leadership are essential factors contributing to job satisfaction. However, high workloads can lead to burnout, potentially diminishing the positive effects of both factors. This study employs a quantitative approach, using a survey conducted with 51 lecturers as respondents. The results indicate that cultural openness significantly affects job satisfaction, reinforcing the importance of transparent communication and respect for diversity in fostering a supportive work environment. Conversely, servant leadership does not significantly affect job satisfaction or burnout, suggesting that this leadership style is less effective in the context of this study. Additionally, burnout does not significantly influence job satisfaction directly or as a mediating variable. These findings underscore the need to strengthen cultural openness as a key factor in enhancing lecturer job satisfaction. Furthermore, this study offers theoretical contributions to understanding the relationship between organizational culture, leadership, burnout, and job satisfaction while providing practical insights for policy development in higher education institutions. https://societyfisipubb.id/index.php/society/article/view/793BurnoutCultural OpennessHigher EducationJob SatisfactionMediationOrganizational Culture
spellingShingle Elyzabeth Wijaya
Martin Martin
Debora Tambunan
Amin Hou
Sabaruddin Chaniago
Enhancing Job Satisfaction in Higher Education: The Role of Cultural Openness, Servant Leadership, and Burnout
Society
Burnout
Cultural Openness
Higher Education
Job Satisfaction
Mediation
Organizational Culture
title Enhancing Job Satisfaction in Higher Education: The Role of Cultural Openness, Servant Leadership, and Burnout
title_full Enhancing Job Satisfaction in Higher Education: The Role of Cultural Openness, Servant Leadership, and Burnout
title_fullStr Enhancing Job Satisfaction in Higher Education: The Role of Cultural Openness, Servant Leadership, and Burnout
title_full_unstemmed Enhancing Job Satisfaction in Higher Education: The Role of Cultural Openness, Servant Leadership, and Burnout
title_short Enhancing Job Satisfaction in Higher Education: The Role of Cultural Openness, Servant Leadership, and Burnout
title_sort enhancing job satisfaction in higher education the role of cultural openness servant leadership and burnout
topic Burnout
Cultural Openness
Higher Education
Job Satisfaction
Mediation
Organizational Culture
url https://societyfisipubb.id/index.php/society/article/view/793
work_keys_str_mv AT elyzabethwijaya enhancingjobsatisfactioninhighereducationtheroleofculturalopennessservantleadershipandburnout
AT martinmartin enhancingjobsatisfactioninhighereducationtheroleofculturalopennessservantleadershipandburnout
AT deboratambunan enhancingjobsatisfactioninhighereducationtheroleofculturalopennessservantleadershipandburnout
AT aminhou enhancingjobsatisfactioninhighereducationtheroleofculturalopennessservantleadershipandburnout
AT sabaruddinchaniago enhancingjobsatisfactioninhighereducationtheroleofculturalopennessservantleadershipandburnout