Accessibility parameters of psychological assistance for children and their parents (according to the activity of the children’s helpline)

The purpose of this article is to develop a methodology for analyzing the availability of children’s helpline services. This article is the first part of publications devoted to methodological approaches and analysis of the activities of the children’s helpline. The relevance of the work is due to t...

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Main Authors: O. V. Kuchmaeva, L. A. Davletshina
Format: Article
Language:English
Published: Publishing House of the State University of Management 2023-11-01
Series:Вестник университета
Subjects:
Online Access:https://vestnik.guu.ru/jour/article/view/4744
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author O. V. Kuchmaeva
L. A. Davletshina
author_facet O. V. Kuchmaeva
L. A. Davletshina
author_sort O. V. Kuchmaeva
collection DOAJ
description The purpose of this article is to develop a methodology for analyzing the availability of children’s helpline services. This article is the first part of publications devoted to methodological approaches and analysis of the activities of the children’s helpline. The relevance of the work is due to the importance of psychological support in the system of assistance to children who find themselves in a difficult life situation. The complication of social ties in the modern world, in which children are growing up and socializing, the emergence of new risks, contributes to the demand for psychological help.The importance of developing a network of psychological services and, in particular, helplines that provide assistance to children and parents, as well as ensuring the availability of their services, is reflected in the strategic documents of social policy in the interests of children. The article considers the essence of the category “accessibility” in relation to the psychological service of the helpline, which allowed us to form a methodology for analysis. A methodology for analyzing information on the availability of emergency psychological care for children and parents via a children’s helpline is presented, a system of quantitative indicators characterizing the availability of children’s helpline services is proposed. Indicators are proposed that will characterize the availability of a children’s helpline from the position of working hours and indicators of the availability of psychological assistance of a children’s helpline in the context of the federal districts of Russia. The service availability coefficients were grouped.
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institution Kabale University
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series Вестник университета
spelling doaj-art-4478659c1bea41bc9177f0e1770473fa2025-02-04T08:28:18ZengPublishing House of the State University of ManagementВестник университета1816-42772686-84152023-11-010922423510.26425/1816-4277-2023-9-224-2352905Accessibility parameters of psychological assistance for children and their parents (according to the activity of the children’s helpline)O. V. Kuchmaeva0L. A. Davletshina1Federal Center of Theoretical and Applied Sociology of the Russian Academy of SciencesState University of ManagementThe purpose of this article is to develop a methodology for analyzing the availability of children’s helpline services. This article is the first part of publications devoted to methodological approaches and analysis of the activities of the children’s helpline. The relevance of the work is due to the importance of psychological support in the system of assistance to children who find themselves in a difficult life situation. The complication of social ties in the modern world, in which children are growing up and socializing, the emergence of new risks, contributes to the demand for psychological help.The importance of developing a network of psychological services and, in particular, helplines that provide assistance to children and parents, as well as ensuring the availability of their services, is reflected in the strategic documents of social policy in the interests of children. The article considers the essence of the category “accessibility” in relation to the psychological service of the helpline, which allowed us to form a methodology for analysis. A methodology for analyzing information on the availability of emergency psychological care for children and parents via a children’s helpline is presented, a system of quantitative indicators characterizing the availability of children’s helpline services is proposed. Indicators are proposed that will characterize the availability of a children’s helpline from the position of working hours and indicators of the availability of psychological assistance of a children’s helpline in the context of the federal districts of Russia. The service availability coefficients were grouped.https://vestnik.guu.ru/jour/article/view/4744psychological assistance to childrenchildren’s helplinedifficult life situationavailability of psychological assistance servicesneed for psychological assistance
spellingShingle O. V. Kuchmaeva
L. A. Davletshina
Accessibility parameters of psychological assistance for children and their parents (according to the activity of the children’s helpline)
Вестник университета
psychological assistance to children
children’s helpline
difficult life situation
availability of psychological assistance services
need for psychological assistance
title Accessibility parameters of psychological assistance for children and their parents (according to the activity of the children’s helpline)
title_full Accessibility parameters of psychological assistance for children and their parents (according to the activity of the children’s helpline)
title_fullStr Accessibility parameters of psychological assistance for children and their parents (according to the activity of the children’s helpline)
title_full_unstemmed Accessibility parameters of psychological assistance for children and their parents (according to the activity of the children’s helpline)
title_short Accessibility parameters of psychological assistance for children and their parents (according to the activity of the children’s helpline)
title_sort accessibility parameters of psychological assistance for children and their parents according to the activity of the children s helpline
topic psychological assistance to children
children’s helpline
difficult life situation
availability of psychological assistance services
need for psychological assistance
url https://vestnik.guu.ru/jour/article/view/4744
work_keys_str_mv AT ovkuchmaeva accessibilityparametersofpsychologicalassistanceforchildrenandtheirparentsaccordingtotheactivityofthechildrenshelpline
AT ladavletshina accessibilityparametersofpsychologicalassistanceforchildrenandtheirparentsaccordingtotheactivityofthechildrenshelpline