Personal data security as a form of legal certainty for the fulfillment of consumer rights for online loans

Online lending services in Indonesia have grown rapidly in recent years, but this has also brought great challenges regarding the protection of consumers' personal data. Personal data security has become a very important issue, given the many cases of data breaches that can harm consumers. This...

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Main Author: N.G.N. Renti Maharaini Kerti
Format: Article
Language:English
Published: Indonesian Institute for Counseling, Education and Therapy (IICET) 2024-10-01
Series:JPPI (Jurnal Penelitian Pendidikan Indonesia)
Subjects:
Online Access:https://jurnal.iicet.org/index.php/jppi/article/view/4825
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author N.G.N. Renti Maharaini Kerti
author_facet N.G.N. Renti Maharaini Kerti
author_sort N.G.N. Renti Maharaini Kerti
collection DOAJ
description Online lending services in Indonesia have grown rapidly in recent years, but this has also brought great challenges regarding the protection of consumers' personal data. Personal data security has become a very important issue, given the many cases of data breaches that can harm consumers. This study aims to analyse the role of personal data security in the fulfilment of consumer rights in online lending services, as well as to evaluate the existing legal certainty related to consumer personal data protection. The method used in this research is empirical juridical, with an analytical approach to relevant legal regulations and case studies regarding data breaches in online lending services. The results show that although there are regulations governing personal data protection, implementation is still weak and faces challenges such as a lack of consumer digital literacy and supervision of illegal service providers. The conclusion of this study is that legal certainty is needed to protect consumer rights, and that stricter regulations and better supervision of online loan service providers are essential. The implications of this research are the need for strengthened regulation, increased supervision by the Financial Services Authority (OJK) and other relevant institutions, and education to consumers on their rights regarding personal data.
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language English
publishDate 2024-10-01
publisher Indonesian Institute for Counseling, Education and Therapy (IICET)
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spelling doaj-art-431b0609eaf646b1a899c3da13343afa2025-01-27T12:38:05ZengIndonesian Institute for Counseling, Education and Therapy (IICET)JPPI (Jurnal Penelitian Pendidikan Indonesia)2477-85242502-81032024-10-0110397097710.29210/0202448252550Personal data security as a form of legal certainty for the fulfillment of consumer rights for online loansN.G.N. Renti Maharaini Kerti0Fakultas Hukum, Universitas TrisaktiOnline lending services in Indonesia have grown rapidly in recent years, but this has also brought great challenges regarding the protection of consumers' personal data. Personal data security has become a very important issue, given the many cases of data breaches that can harm consumers. This study aims to analyse the role of personal data security in the fulfilment of consumer rights in online lending services, as well as to evaluate the existing legal certainty related to consumer personal data protection. The method used in this research is empirical juridical, with an analytical approach to relevant legal regulations and case studies regarding data breaches in online lending services. The results show that although there are regulations governing personal data protection, implementation is still weak and faces challenges such as a lack of consumer digital literacy and supervision of illegal service providers. The conclusion of this study is that legal certainty is needed to protect consumer rights, and that stricter regulations and better supervision of online loan service providers are essential. The implications of this research are the need for strengthened regulation, increased supervision by the Financial Services Authority (OJK) and other relevant institutions, and education to consumers on their rights regarding personal data.https://jurnal.iicet.org/index.php/jppi/article/view/4825personal data security, online lending, consumer protection, financial services authority, legal certainty
spellingShingle N.G.N. Renti Maharaini Kerti
Personal data security as a form of legal certainty for the fulfillment of consumer rights for online loans
JPPI (Jurnal Penelitian Pendidikan Indonesia)
personal data security, online lending, consumer protection, financial services authority, legal certainty
title Personal data security as a form of legal certainty for the fulfillment of consumer rights for online loans
title_full Personal data security as a form of legal certainty for the fulfillment of consumer rights for online loans
title_fullStr Personal data security as a form of legal certainty for the fulfillment of consumer rights for online loans
title_full_unstemmed Personal data security as a form of legal certainty for the fulfillment of consumer rights for online loans
title_short Personal data security as a form of legal certainty for the fulfillment of consumer rights for online loans
title_sort personal data security as a form of legal certainty for the fulfillment of consumer rights for online loans
topic personal data security, online lending, consumer protection, financial services authority, legal certainty
url https://jurnal.iicet.org/index.php/jppi/article/view/4825
work_keys_str_mv AT ngnrentimaharainikerti personaldatasecurityasaformoflegalcertaintyforthefulfillmentofconsumerrightsforonlineloans