The applicability of constructivist user studies: how can constructivist inquiry inform service providers and systems designers? Constructivist inquiry, Case study, Systems design, User behaviour

This paper has attempted to clarify the ways in which individual, holistic case studies, produced via the process of constructivist inquiry, can be tested for trustworthiness and applied to other, similar situations. Service providers and systems designers need contextual information concerning thei...

Full description

Saved in:
Bibliographic Details
Main Authors: Alison Pickard, Pat Dixon
Format: Article
Language:English
Published: University of Borås 2004-01-01
Series:Information Research: An International Electronic Journal
Subjects:
Online Access:http://informationr.net/ir/9-3/paper175.html
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832572798953848832
author Alison Pickard
Pat Dixon
author_facet Alison Pickard
Pat Dixon
author_sort Alison Pickard
collection DOAJ
description This paper has attempted to clarify the ways in which individual, holistic case studies, produced via the process of constructivist inquiry, can be tested for trustworthiness and applied to other, similar situations. Service providers and systems designers need contextual information concerning their users in order to design and provide systems and services that will function effectively and efficiently within those contexts. Abstract models can only provide abstract insight into human behaviour and this is rarely sufficient detail upon which to base the planning and delivery of a service. The methodological issues which surround the applicability of individual, holistic case studies are discussed, explaining the concept of 'contextual applicability.' The relevance and usefulness of in-depth case study research to systems designers and service providers is highlighted.
format Article
id doaj-art-3f3bf80a465b46a091c1e7e78b13aa5c
institution Kabale University
issn 1368-1613
language English
publishDate 2004-01-01
publisher University of Borås
record_format Article
series Information Research: An International Electronic Journal
spelling doaj-art-3f3bf80a465b46a091c1e7e78b13aa5c2025-02-02T07:13:01ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132004-01-0193175The applicability of constructivist user studies: how can constructivist inquiry inform service providers and systems designers? Constructivist inquiry, Case study, Systems design, User behaviourAlison PickardPat DixonThis paper has attempted to clarify the ways in which individual, holistic case studies, produced via the process of constructivist inquiry, can be tested for trustworthiness and applied to other, similar situations. Service providers and systems designers need contextual information concerning their users in order to design and provide systems and services that will function effectively and efficiently within those contexts. Abstract models can only provide abstract insight into human behaviour and this is rarely sufficient detail upon which to base the planning and delivery of a service. The methodological issues which surround the applicability of individual, holistic case studies are discussed, explaining the concept of 'contextual applicability.' The relevance and usefulness of in-depth case study research to systems designers and service providers is highlighted.http://informationr.net/ir/9-3/paper175.htmlConstructivist inquiryCase studySystems designUser behaviour
spellingShingle Alison Pickard
Pat Dixon
The applicability of constructivist user studies: how can constructivist inquiry inform service providers and systems designers? Constructivist inquiry, Case study, Systems design, User behaviour
Information Research: An International Electronic Journal
Constructivist inquiry
Case study
Systems design
User behaviour
title The applicability of constructivist user studies: how can constructivist inquiry inform service providers and systems designers? Constructivist inquiry, Case study, Systems design, User behaviour
title_full The applicability of constructivist user studies: how can constructivist inquiry inform service providers and systems designers? Constructivist inquiry, Case study, Systems design, User behaviour
title_fullStr The applicability of constructivist user studies: how can constructivist inquiry inform service providers and systems designers? Constructivist inquiry, Case study, Systems design, User behaviour
title_full_unstemmed The applicability of constructivist user studies: how can constructivist inquiry inform service providers and systems designers? Constructivist inquiry, Case study, Systems design, User behaviour
title_short The applicability of constructivist user studies: how can constructivist inquiry inform service providers and systems designers? Constructivist inquiry, Case study, Systems design, User behaviour
title_sort applicability of constructivist user studies how can constructivist inquiry inform service providers and systems designers constructivist inquiry case study systems design user behaviour
topic Constructivist inquiry
Case study
Systems design
User behaviour
url http://informationr.net/ir/9-3/paper175.html
work_keys_str_mv AT alisonpickard theapplicabilityofconstructivistuserstudieshowcanconstructivistinquiryinformserviceprovidersandsystemsdesignersconstructivistinquirycasestudysystemsdesignuserbehaviour
AT patdixon theapplicabilityofconstructivistuserstudieshowcanconstructivistinquiryinformserviceprovidersandsystemsdesignersconstructivistinquirycasestudysystemsdesignuserbehaviour
AT alisonpickard applicabilityofconstructivistuserstudieshowcanconstructivistinquiryinformserviceprovidersandsystemsdesignersconstructivistinquirycasestudysystemsdesignuserbehaviour
AT patdixon applicabilityofconstructivistuserstudieshowcanconstructivistinquiryinformserviceprovidersandsystemsdesignersconstructivistinquirycasestudysystemsdesignuserbehaviour