APA (7th ed.) Citation

Barker, R. Managing online crisis-communication response in a South African bank. University of Johannesburg.

Chicago Style (17th ed.) Citation

Barker, Rachel. Managing Online Crisis-communication Response in a South African Bank. University of Johannesburg.

MLA (9th ed.) Citation

Barker, Rachel. Managing Online Crisis-communication Response in a South African Bank. University of Johannesburg.

Warning: These citations may not always be 100% accurate.