The role of influencer marketing in building rural brand equity among generation Y customers

In the current fast paced competitive digital marketing era, businesses explore every possibility to differentiate their brand, retain customers and remain resilient. Contrary to the popular usage of conventional celebrity endorsements, modern businesses are often turning to social media influencers...

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Main Authors: Oratilwe Penwell Mokoena, Solly Matshonisa Seeletse
Format: Article
Language:English
Published: Institute of Industry and Academic Research Incorporated 2024-12-01
Series:International Journal of Academe and Industry Research
Subjects:
Online Access:https://iiari.org/journal_article/the-role-of-influencer-marketing-in-building-rural-brand-equity-among-generation-y-customers/
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author Oratilwe Penwell Mokoena
Solly Matshonisa Seeletse
author_facet Oratilwe Penwell Mokoena
Solly Matshonisa Seeletse
author_sort Oratilwe Penwell Mokoena
collection DOAJ
description In the current fast paced competitive digital marketing era, businesses explore every possibility to differentiate their brand, retain customers and remain resilient. Contrary to the popular usage of conventional celebrity endorsements, modern businesses are often turning to social media influencers for their brand marketing initiatives, using popular social media platforms. Currently, it is unknown how successful local non-celebrity influencer endorsements are in building brand equity among generation Y. The purpose of this paper was to explore the perceptions of generation Y customers on building local beauty brand equity through influencer marketing. A questionnaire using Google form was given to generation Y customers, recruited using a convenience sampling technique. A total of sixty-two (62) generation Y customers were recruited in the study. The results indicated that only few of the generation Y customers (n = 16; 25.81%) had positive perception about building local beauty brand equity through influencer marketing, while (n = 28; 45.16%) said that influencer marketing is sustainable. Furthermore, 45.55% (n=27) felt that influencer marketing is important for beauty brand industries. The study concludes that authenticity is a crucial factor in determining the impact of influencer marketing on building brand equity. Moreover, authentic influencers who genuinely interact with their audience and conform to local preferences greatly contribute to fostering strong brand connections.
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spelling doaj-art-3e50e6a1b9f5490ba6781ad8a7017ab62025-01-28T17:10:24ZengInstitute of Industry and Academic Research IncorporatedInternational Journal of Academe and Industry Research2719-06172719-06252024-12-015414816410.53378/ijair.353129The role of influencer marketing in building rural brand equity among generation Y customersOratilwe Penwell Mokoena0Solly Matshonisa Seeletse1Department of Statistical Sciences, Sefako Makgatho Health Sciences UniversityDepartment of Statistical Sciences, Sefako Makgatho Health Sciences UniversityIn the current fast paced competitive digital marketing era, businesses explore every possibility to differentiate their brand, retain customers and remain resilient. Contrary to the popular usage of conventional celebrity endorsements, modern businesses are often turning to social media influencers for their brand marketing initiatives, using popular social media platforms. Currently, it is unknown how successful local non-celebrity influencer endorsements are in building brand equity among generation Y. The purpose of this paper was to explore the perceptions of generation Y customers on building local beauty brand equity through influencer marketing. A questionnaire using Google form was given to generation Y customers, recruited using a convenience sampling technique. A total of sixty-two (62) generation Y customers were recruited in the study. The results indicated that only few of the generation Y customers (n = 16; 25.81%) had positive perception about building local beauty brand equity through influencer marketing, while (n = 28; 45.16%) said that influencer marketing is sustainable. Furthermore, 45.55% (n=27) felt that influencer marketing is important for beauty brand industries. The study concludes that authenticity is a crucial factor in determining the impact of influencer marketing on building brand equity. Moreover, authentic influencers who genuinely interact with their audience and conform to local preferences greatly contribute to fostering strong brand connections.https://iiari.org/journal_article/the-role-of-influencer-marketing-in-building-rural-brand-equity-among-generation-y-customers/generation ybrand loyaltybrand equityinfluencer marketing
spellingShingle Oratilwe Penwell Mokoena
Solly Matshonisa Seeletse
The role of influencer marketing in building rural brand equity among generation Y customers
International Journal of Academe and Industry Research
generation y
brand loyalty
brand equity
influencer marketing
title The role of influencer marketing in building rural brand equity among generation Y customers
title_full The role of influencer marketing in building rural brand equity among generation Y customers
title_fullStr The role of influencer marketing in building rural brand equity among generation Y customers
title_full_unstemmed The role of influencer marketing in building rural brand equity among generation Y customers
title_short The role of influencer marketing in building rural brand equity among generation Y customers
title_sort role of influencer marketing in building rural brand equity among generation y customers
topic generation y
brand loyalty
brand equity
influencer marketing
url https://iiari.org/journal_article/the-role-of-influencer-marketing-in-building-rural-brand-equity-among-generation-y-customers/
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AT oratilwepenwellmokoena roleofinfluencermarketinginbuildingruralbrandequityamonggenerationycustomers
AT sollymatshonisaseeletse roleofinfluencermarketinginbuildingruralbrandequityamonggenerationycustomers