An Integrated Methodology for Supplier Selection under the Presence of Vagueness: A Case in Banking Sector, Turkey

A supplier selection process mainly involves evaluation of different alternative suppliers based on different criteria. This process can be handled as a combination of the customer needs and the technical requirements. Also customers can be considered as the companies to purchase the suppliers’ tech...

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Main Authors: Semih Onut, Suleyman Tosun
Format: Article
Language:English
Published: Wiley 2014-01-01
Series:Journal of Applied Mathematics
Online Access:http://dx.doi.org/10.1155/2014/283760
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author Semih Onut
Suleyman Tosun
author_facet Semih Onut
Suleyman Tosun
author_sort Semih Onut
collection DOAJ
description A supplier selection process mainly involves evaluation of different alternative suppliers based on different criteria. This process can be handled as a combination of the customer needs and the technical requirements. Also customers can be considered as the companies to purchase the suppliers’ technical expertise. Hence, this kind of relationship can be analyzed as a house of quality model typical of quality function deployment (QFD). This paper develops a supplier evaluation approach based on the analytic network process (ANP), QFD, and the technique for order performance by similarity to ideal solution (TOPSIS) methods to help an investment bank in Turkey as a real world application. Fuzzy logic is used to capture the vagueness in people’s verbal assessments. In the first phase, matrices used to define the importance of the supplier selection criteria and the technical requirements are calculated with the fuzzy ANP method. The technical requirements and the criteria are combined in the house of quality to evaluate the relationship between them. In the second phase, fuzzy TOPSIS is used to rank the suppliers based on the weighted criteria obtained from the first phase. The study was followed by the sensitivity analysis of the results.
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institution Kabale University
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spelling doaj-art-390aa70b34ac4f01b8484eafa032ca492025-02-03T06:01:11ZengWileyJournal of Applied Mathematics1110-757X1687-00422014-01-01201410.1155/2014/283760283760An Integrated Methodology for Supplier Selection under the Presence of Vagueness: A Case in Banking Sector, TurkeySemih Onut0Suleyman Tosun1Department of Industrial Engineering, Mechanical Faculty, Yildiz Technical University, Yildiz, 34349 Istanbul, TurkeyAktif Investment Bank, Büyükdere Caddesi No. 163, Zincirlikuyu, 34394 Istanbul, TurkeyA supplier selection process mainly involves evaluation of different alternative suppliers based on different criteria. This process can be handled as a combination of the customer needs and the technical requirements. Also customers can be considered as the companies to purchase the suppliers’ technical expertise. Hence, this kind of relationship can be analyzed as a house of quality model typical of quality function deployment (QFD). This paper develops a supplier evaluation approach based on the analytic network process (ANP), QFD, and the technique for order performance by similarity to ideal solution (TOPSIS) methods to help an investment bank in Turkey as a real world application. Fuzzy logic is used to capture the vagueness in people’s verbal assessments. In the first phase, matrices used to define the importance of the supplier selection criteria and the technical requirements are calculated with the fuzzy ANP method. The technical requirements and the criteria are combined in the house of quality to evaluate the relationship between them. In the second phase, fuzzy TOPSIS is used to rank the suppliers based on the weighted criteria obtained from the first phase. The study was followed by the sensitivity analysis of the results.http://dx.doi.org/10.1155/2014/283760
spellingShingle Semih Onut
Suleyman Tosun
An Integrated Methodology for Supplier Selection under the Presence of Vagueness: A Case in Banking Sector, Turkey
Journal of Applied Mathematics
title An Integrated Methodology for Supplier Selection under the Presence of Vagueness: A Case in Banking Sector, Turkey
title_full An Integrated Methodology for Supplier Selection under the Presence of Vagueness: A Case in Banking Sector, Turkey
title_fullStr An Integrated Methodology for Supplier Selection under the Presence of Vagueness: A Case in Banking Sector, Turkey
title_full_unstemmed An Integrated Methodology for Supplier Selection under the Presence of Vagueness: A Case in Banking Sector, Turkey
title_short An Integrated Methodology for Supplier Selection under the Presence of Vagueness: A Case in Banking Sector, Turkey
title_sort integrated methodology for supplier selection under the presence of vagueness a case in banking sector turkey
url http://dx.doi.org/10.1155/2014/283760
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