APA (7th ed.) Citation

Ncube, N., Chinakidzwa, M., & Mushayavanhu, T. Chatbot task-technology fit and conversational intelligence on customer service encounter satisfaction in the Zimbabwean banking sector. THOT Publishing House.

Chicago Style (17th ed.) Citation

Ncube, Nqobani, More Chinakidzwa, and Tawanda Mushayavanhu. Chatbot Task-technology Fit and Conversational Intelligence on Customer Service Encounter Satisfaction in the Zimbabwean Banking Sector. THOT Publishing House.

MLA (9th ed.) Citation

Ncube, Nqobani, et al. Chatbot Task-technology Fit and Conversational Intelligence on Customer Service Encounter Satisfaction in the Zimbabwean Banking Sector. THOT Publishing House.