CONFLICT MANAGEMENT IN THE SPHERE OF HOUSING AND COMMUNAL SERVICES AS A FACTOR INCREASING THE LEVEL OF EFFICIENCY OF MANAGEMENT OF THE INDUSTRY

In article the main approaches to management of the conflicts in the sphere of housing and communal services are considered, the analysis of established practices of development, formation and management of conflict situations is carried out, offers on approaches to management of the conflicts takin...

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Main Author: Y. Slinyakov
Format: Article
Language:English
Published: Publishing House of the State University of Management 2017-07-01
Series:Вестник университета
Subjects:
Online Access:https://vestnik.guu.ru/jour/article/view/772
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author Y. Slinyakov
author_facet Y. Slinyakov
author_sort Y. Slinyakov
collection DOAJ
description In article the main approaches to management of the conflicts in the sphere of housing and communal services are considered, the analysis of established practices of development, formation and management of conflict situations is carried out, offers on approaches to management of the conflicts taking into account specifics of service trade are given. On the basis of assessment of the conflicts in the sphere of housing and communal services conclusions are drawn that a conflict situation - the development of the relations leading to emergence of contradictions which reasons can be: interpersonal relationship, misunderstanding between chiefs and subordinates, disorganization of personnel, high expenses of low-skill work at low payment, etc.
format Article
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institution Kabale University
issn 1816-4277
2686-8415
language English
publishDate 2017-07-01
publisher Publishing House of the State University of Management
record_format Article
series Вестник университета
spelling doaj-art-388172c752b24e13ab7cd8e0a4eed89e2025-02-04T08:27:52ZengPublishing House of the State University of ManagementВестник университета1816-42772686-84152017-07-0107-85762772CONFLICT MANAGEMENT IN THE SPHERE OF HOUSING AND COMMUNAL SERVICES AS A FACTOR INCREASING THE LEVEL OF EFFICIENCY OF MANAGEMENT OF THE INDUSTRYY. Slinyakov0ФГБОУ ВО «ГУУ»In article the main approaches to management of the conflicts in the sphere of housing and communal services are considered, the analysis of established practices of development, formation and management of conflict situations is carried out, offers on approaches to management of the conflicts taking into account specifics of service trade are given. On the basis of assessment of the conflicts in the sphere of housing and communal services conclusions are drawn that a conflict situation - the development of the relations leading to emergence of contradictions which reasons can be: interpersonal relationship, misunderstanding between chiefs and subordinates, disorganization of personnel, high expenses of low-skill work at low payment, etc.https://vestnik.guu.ru/jour/article/view/772conflict managementsphere of housing and communal services. the system of work organizationleaderpersonnel management
spellingShingle Y. Slinyakov
CONFLICT MANAGEMENT IN THE SPHERE OF HOUSING AND COMMUNAL SERVICES AS A FACTOR INCREASING THE LEVEL OF EFFICIENCY OF MANAGEMENT OF THE INDUSTRY
Вестник университета
conflict management
sphere of housing and communal services. the system of work organization
leader
personnel management
title CONFLICT MANAGEMENT IN THE SPHERE OF HOUSING AND COMMUNAL SERVICES AS A FACTOR INCREASING THE LEVEL OF EFFICIENCY OF MANAGEMENT OF THE INDUSTRY
title_full CONFLICT MANAGEMENT IN THE SPHERE OF HOUSING AND COMMUNAL SERVICES AS A FACTOR INCREASING THE LEVEL OF EFFICIENCY OF MANAGEMENT OF THE INDUSTRY
title_fullStr CONFLICT MANAGEMENT IN THE SPHERE OF HOUSING AND COMMUNAL SERVICES AS A FACTOR INCREASING THE LEVEL OF EFFICIENCY OF MANAGEMENT OF THE INDUSTRY
title_full_unstemmed CONFLICT MANAGEMENT IN THE SPHERE OF HOUSING AND COMMUNAL SERVICES AS A FACTOR INCREASING THE LEVEL OF EFFICIENCY OF MANAGEMENT OF THE INDUSTRY
title_short CONFLICT MANAGEMENT IN THE SPHERE OF HOUSING AND COMMUNAL SERVICES AS A FACTOR INCREASING THE LEVEL OF EFFICIENCY OF MANAGEMENT OF THE INDUSTRY
title_sort conflict management in the sphere of housing and communal services as a factor increasing the level of efficiency of management of the industry
topic conflict management
sphere of housing and communal services. the system of work organization
leader
personnel management
url https://vestnik.guu.ru/jour/article/view/772
work_keys_str_mv AT yslinyakov conflictmanagementinthesphereofhousingandcommunalservicesasafactorincreasingthelevelofefficiencyofmanagementoftheindustry