Mobile health in communication disorders: willingness to use, attitude, advantages, and challenges from the perspective of patients

Abstract Introduction Communication disorders are one of the most common disorders that, if not treated in childhood, can cause many social, educational, and psychological problems in adulthood. One of the technologies that can be helpful in these disorders is mobile health (m-Health) technology. Th...

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Main Authors: Taleb Khodaveisi, Hamid Bouraghi, Soheila Saeedi, Marjan Ghazisaeedi, Mohammad-Sadegh Seifpanahi, Shokofeh Ahsanifar, Sara Vafaeeyan
Format: Article
Language:English
Published: BMC 2025-01-01
Series:BMC Health Services Research
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Online Access:https://doi.org/10.1186/s12913-025-12220-y
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author Taleb Khodaveisi
Hamid Bouraghi
Soheila Saeedi
Marjan Ghazisaeedi
Mohammad-Sadegh Seifpanahi
Shokofeh Ahsanifar
Sara Vafaeeyan
author_facet Taleb Khodaveisi
Hamid Bouraghi
Soheila Saeedi
Marjan Ghazisaeedi
Mohammad-Sadegh Seifpanahi
Shokofeh Ahsanifar
Sara Vafaeeyan
author_sort Taleb Khodaveisi
collection DOAJ
description Abstract Introduction Communication disorders are one of the most common disorders that, if not treated in childhood, can cause many social, educational, and psychological problems in adulthood. One of the technologies that can be helpful in these disorders is mobile health (m-Health) technology. This study aims to examine the attitude and willingness to use this technology and compare the advantages and challenges of this technology and face-to-face treatment from the perspective of patients. Methods This descriptive study was conducted with a researcher-made questionnaire and investigated the willingness and attitude of patients with communication disorders to use mobile health technology. The face and content validity of the questionnaire were examined with the help of experts in speech therapy, health information management, and medical informatics. Chi-square, Fisher's exact test, and the Kruskal–Wallis test were used to analyze the relationship between variables. Also, the challenges and advantages of mobile health technology and face-to-face treatment were extracted from the patient's answers and presented in the form of main themes and sub-themes. Results One hundred seventy patients participated in this study. The results of this study showed that 57 (33.5%) participants preferred face-to-face visits, 11 (6.5%) preferred m-Health, and 102 (60.0%) preferred the combination of mobile applications and the face-to-face visits method. The results showed a statistically significant relationship between "Residence (rural or urban)", "Having trouble traveling to speech therapy centers", and "Delaying treatment due to lack of access to speech therapists" with treatment methods (face-to-face, mobile health, face to face and mobile health). Accessibility and convenience, treatment efficacy and variety, patient empowerment and confidence, family involvement and support, cost and time efficiency, treatment adherence and completion, and comfort and lifestyle compatibility were six categories related to the advantages of mobile health technology from the point of view of patients with communication disorders. Also, technological challenges, effectiveness and quality concerns, patient experience and engagement, and trust and confidence issues were mobile health challenges from the patients' point of view. Conclusion The results of this study showed that patients tend to use both face-to-face interactions and mobile health. Integrating both m-Health and traditional methods can optimize speech therapy outcomes. Addressing challenges such as inadequate technological infrastructure and data security is crucial for successful implementation.
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spelling doaj-art-37bf7c1cf54a4a848035258324bfa08a2025-01-19T12:15:26ZengBMCBMC Health Services Research1472-69632025-01-0125111510.1186/s12913-025-12220-yMobile health in communication disorders: willingness to use, attitude, advantages, and challenges from the perspective of patientsTaleb Khodaveisi0Hamid Bouraghi1Soheila Saeedi2Marjan Ghazisaeedi3Mohammad-Sadegh Seifpanahi4Shokofeh Ahsanifar5Sara Vafaeeyan6Department of Health Information Technology, School of Allied Medical Sciences, Hamadan University of Medical SciencesDepartment of Health Information Technology, School of Allied Medical Sciences, Hamadan University of Medical SciencesDepartment of Health Information Technology, School of Allied Medical Sciences, Hamadan University of Medical SciencesDepartment of Health Information Management and Medical Informatics, School of Allied Medical Sciences, Tehran University of Medical SciencesDepartment of Speech and Language Pathology, School of Rehabilitation Sciences, Hamadan University of Medical SciencesDepartment of Speech and Language Pathology, School of Rehabilitation Sciences, Hamadan University of Medical SciencesDepartment of Speech and Language Pathology, School of Rehabilitation Sciences, Hamadan University of Medical SciencesAbstract Introduction Communication disorders are one of the most common disorders that, if not treated in childhood, can cause many social, educational, and psychological problems in adulthood. One of the technologies that can be helpful in these disorders is mobile health (m-Health) technology. This study aims to examine the attitude and willingness to use this technology and compare the advantages and challenges of this technology and face-to-face treatment from the perspective of patients. Methods This descriptive study was conducted with a researcher-made questionnaire and investigated the willingness and attitude of patients with communication disorders to use mobile health technology. The face and content validity of the questionnaire were examined with the help of experts in speech therapy, health information management, and medical informatics. Chi-square, Fisher's exact test, and the Kruskal–Wallis test were used to analyze the relationship between variables. Also, the challenges and advantages of mobile health technology and face-to-face treatment were extracted from the patient's answers and presented in the form of main themes and sub-themes. Results One hundred seventy patients participated in this study. The results of this study showed that 57 (33.5%) participants preferred face-to-face visits, 11 (6.5%) preferred m-Health, and 102 (60.0%) preferred the combination of mobile applications and the face-to-face visits method. The results showed a statistically significant relationship between "Residence (rural or urban)", "Having trouble traveling to speech therapy centers", and "Delaying treatment due to lack of access to speech therapists" with treatment methods (face-to-face, mobile health, face to face and mobile health). Accessibility and convenience, treatment efficacy and variety, patient empowerment and confidence, family involvement and support, cost and time efficiency, treatment adherence and completion, and comfort and lifestyle compatibility were six categories related to the advantages of mobile health technology from the point of view of patients with communication disorders. Also, technological challenges, effectiveness and quality concerns, patient experience and engagement, and trust and confidence issues were mobile health challenges from the patients' point of view. Conclusion The results of this study showed that patients tend to use both face-to-face interactions and mobile health. Integrating both m-Health and traditional methods can optimize speech therapy outcomes. Addressing challenges such as inadequate technological infrastructure and data security is crucial for successful implementation.https://doi.org/10.1186/s12913-025-12220-yCommunication disordersMobile healthAttitudesAdvantagesChallenges
spellingShingle Taleb Khodaveisi
Hamid Bouraghi
Soheila Saeedi
Marjan Ghazisaeedi
Mohammad-Sadegh Seifpanahi
Shokofeh Ahsanifar
Sara Vafaeeyan
Mobile health in communication disorders: willingness to use, attitude, advantages, and challenges from the perspective of patients
BMC Health Services Research
Communication disorders
Mobile health
Attitudes
Advantages
Challenges
title Mobile health in communication disorders: willingness to use, attitude, advantages, and challenges from the perspective of patients
title_full Mobile health in communication disorders: willingness to use, attitude, advantages, and challenges from the perspective of patients
title_fullStr Mobile health in communication disorders: willingness to use, attitude, advantages, and challenges from the perspective of patients
title_full_unstemmed Mobile health in communication disorders: willingness to use, attitude, advantages, and challenges from the perspective of patients
title_short Mobile health in communication disorders: willingness to use, attitude, advantages, and challenges from the perspective of patients
title_sort mobile health in communication disorders willingness to use attitude advantages and challenges from the perspective of patients
topic Communication disorders
Mobile health
Attitudes
Advantages
Challenges
url https://doi.org/10.1186/s12913-025-12220-y
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