Exploring condition in which people accept AI over human judgements on justified defection

Abstract As artificial intelligence (AI) technology is introduced into different areas of society, understanding people’s willingness to accept AI decisions emerges as a critical scientific and societal issue. It is an open question whether people can accept the judgement of humans or AI in situatio...

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Main Authors: Hitoshi Yamamoto, Takahisa Suzuki
Format: Article
Language:English
Published: Nature Portfolio 2025-01-01
Series:Scientific Reports
Online Access:https://doi.org/10.1038/s41598-025-87170-w
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author Hitoshi Yamamoto
Takahisa Suzuki
author_facet Hitoshi Yamamoto
Takahisa Suzuki
author_sort Hitoshi Yamamoto
collection DOAJ
description Abstract As artificial intelligence (AI) technology is introduced into different areas of society, understanding people’s willingness to accept AI decisions emerges as a critical scientific and societal issue. It is an open question whether people can accept the judgement of humans or AI in situations where they are unsure of their judgement, as in the trolley problem. Here, we focus on justified defection (non-cooperation with a bad person) in indirect reciprocity because it has been shown that people avoid judging justified defection as good or bad. We explore which decisions people would accept when AI and humans make different decisions in the justified defection. Two experiments revealed that only when AI judged positively and a human judged negatively, people rated the AI’s judgement as better. The research suggests that people’s acceptance of AI decisions depends on estimating the hidden intentions behind societal norms. It offers new insights into human norm analysis by examining the differences in acceptance between AI and human judgments.
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spelling doaj-art-3587514e01f64e63a25a0feb678a159e2025-02-02T12:16:14ZengNature PortfolioScientific Reports2045-23222025-01-011511610.1038/s41598-025-87170-wExploring condition in which people accept AI over human judgements on justified defectionHitoshi Yamamoto0Takahisa Suzuki1Department of Business Administration, Rissho UniversityCollege of Policy Studies, Tsuda UniversityAbstract As artificial intelligence (AI) technology is introduced into different areas of society, understanding people’s willingness to accept AI decisions emerges as a critical scientific and societal issue. It is an open question whether people can accept the judgement of humans or AI in situations where they are unsure of their judgement, as in the trolley problem. Here, we focus on justified defection (non-cooperation with a bad person) in indirect reciprocity because it has been shown that people avoid judging justified defection as good or bad. We explore which decisions people would accept when AI and humans make different decisions in the justified defection. Two experiments revealed that only when AI judged positively and a human judged negatively, people rated the AI’s judgement as better. The research suggests that people’s acceptance of AI decisions depends on estimating the hidden intentions behind societal norms. It offers new insights into human norm analysis by examining the differences in acceptance between AI and human judgments.https://doi.org/10.1038/s41598-025-87170-w
spellingShingle Hitoshi Yamamoto
Takahisa Suzuki
Exploring condition in which people accept AI over human judgements on justified defection
Scientific Reports
title Exploring condition in which people accept AI over human judgements on justified defection
title_full Exploring condition in which people accept AI over human judgements on justified defection
title_fullStr Exploring condition in which people accept AI over human judgements on justified defection
title_full_unstemmed Exploring condition in which people accept AI over human judgements on justified defection
title_short Exploring condition in which people accept AI over human judgements on justified defection
title_sort exploring condition in which people accept ai over human judgements on justified defection
url https://doi.org/10.1038/s41598-025-87170-w
work_keys_str_mv AT hitoshiyamamoto exploringconditioninwhichpeopleacceptaioverhumanjudgementsonjustifieddefection
AT takahisasuzuki exploringconditioninwhichpeopleacceptaioverhumanjudgementsonjustifieddefection