EMPLOYEE ENGAGEMENT IN TOURISM: A GENERATIONAL STUDY OF EUROPEAN COUNTRIES
The goal of this paper is to examine employee engagement among different generations of tourism workers across European countries. The research takes a quantitative approach. Data from 2,393 employees from 35 European countries working in tourism were considered. Data analysis was based on cluster...
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| Format: | Article |
| Language: | English |
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Universidad de Murcia
2020-12-01
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| Series: | Cuadernos de Turismo |
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| Online Access: | https://revistas.um.es/turismo/article/view/451871 |
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| _version_ | 1849389690536329216 |
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| author | Pedro Ferreira |
| author_facet | Pedro Ferreira |
| author_sort | Pedro Ferreira |
| collection | DOAJ |
| description |
The goal of this paper is to examine employee engagement among different generations of tourism workers across European countries. The research takes a quantitative approach. Data from 2,393 employees from 35 European countries working in tourism were considered. Data analysis was based on cluster analysis to find patterns of engagement across countries and hierarchical multiple regression analysis and other statistical tools to confirm differences between generations. The results reveal three groups of countries with different patterns of engagement. The findings also show differences between generational groups.
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| format | Article |
| id | doaj-art-352f1ba6b4cd4e10b705e02bccfb8bb8 |
| institution | Kabale University |
| issn | 1139-7861 1989-4635 |
| language | English |
| publishDate | 2020-12-01 |
| publisher | Universidad de Murcia |
| record_format | Article |
| series | Cuadernos de Turismo |
| spelling | doaj-art-352f1ba6b4cd4e10b705e02bccfb8bb82025-08-20T03:41:53ZengUniversidad de MurciaCuadernos de Turismo1139-78611989-46352020-12-014610.6018/turismo.451871EMPLOYEE ENGAGEMENT IN TOURISM: A GENERATIONAL STUDY OF EUROPEAN COUNTRIESPedro Ferreira0https://orcid.org/0000-0002-6506-7869Universidade Portucalense. Oporto The goal of this paper is to examine employee engagement among different generations of tourism workers across European countries. The research takes a quantitative approach. Data from 2,393 employees from 35 European countries working in tourism were considered. Data analysis was based on cluster analysis to find patterns of engagement across countries and hierarchical multiple regression analysis and other statistical tools to confirm differences between generations. The results reveal three groups of countries with different patterns of engagement. The findings also show differences between generational groups. https://revistas.um.es/turismo/article/view/451871Employee engagement; Generations; Baby boomers, Generation X; Generation Y; Europe. |
| spellingShingle | Pedro Ferreira EMPLOYEE ENGAGEMENT IN TOURISM: A GENERATIONAL STUDY OF EUROPEAN COUNTRIES Cuadernos de Turismo Employee engagement; Generations; Baby boomers, Generation X; Generation Y; Europe. |
| title | EMPLOYEE ENGAGEMENT IN TOURISM: A GENERATIONAL STUDY OF EUROPEAN COUNTRIES |
| title_full | EMPLOYEE ENGAGEMENT IN TOURISM: A GENERATIONAL STUDY OF EUROPEAN COUNTRIES |
| title_fullStr | EMPLOYEE ENGAGEMENT IN TOURISM: A GENERATIONAL STUDY OF EUROPEAN COUNTRIES |
| title_full_unstemmed | EMPLOYEE ENGAGEMENT IN TOURISM: A GENERATIONAL STUDY OF EUROPEAN COUNTRIES |
| title_short | EMPLOYEE ENGAGEMENT IN TOURISM: A GENERATIONAL STUDY OF EUROPEAN COUNTRIES |
| title_sort | employee engagement in tourism a generational study of european countries |
| topic | Employee engagement; Generations; Baby boomers, Generation X; Generation Y; Europe. |
| url | https://revistas.um.es/turismo/article/view/451871 |
| work_keys_str_mv | AT pedroferreira employeeengagementintourismagenerationalstudyofeuropeancountries |