Balancing efficiency and public interest: The impact of AI automation on social benefit provision in Brazil

This article examines the implementation of artificial intelligence (AI) systems by Brazil's National Social Security Institute (INSS) to automate the granting of social benefits. Using audit reports from government agencies, it analyses the efficiency improvements brought about by AI, such as...

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Bibliographic Details
Main Authors: Maria Alejandra Nicolás, Rafael Cardoso Sampaio
Format: Article
Language:English
Published: Alexander von Humboldt Institute for Internet and Society 2024-09-01
Series:Internet Policy Review
Subjects:
Online Access:https://policyreview.info/node/1799
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