Evaluating Students’ User Experience on Student Management Information Systems
Studies evaluating students’ UX of applications that will influence their continuance use of educational systems in Higher Educational Institutions (HEIs) have not been sufficiently addressed in the African region, specifically in Ghana. Thus, conducting a study on students’ UX of systems in HEIs wi...
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| Main Authors: | , , , , , , |
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| Format: | Article |
| Language: | English |
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Wiley
2024-01-01
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| Series: | Advances in Human-Computer Interaction |
| Online Access: | http://dx.doi.org/10.1155/2024/8450204 |
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| author | Noble Arden Kuadey Carlos Ankora Laurene Adjei Elikem Krampa Stephen Oladagba Bolatimi Lily Bensah Collinson Colin M. Agbesi |
| author_facet | Noble Arden Kuadey Carlos Ankora Laurene Adjei Elikem Krampa Stephen Oladagba Bolatimi Lily Bensah Collinson Colin M. Agbesi |
| author_sort | Noble Arden Kuadey |
| collection | DOAJ |
| description | Studies evaluating students’ UX of applications that will influence their continuance use of educational systems in Higher Educational Institutions (HEIs) have not been sufficiently addressed in the African region, specifically in Ghana. Thus, conducting a study on students’ UX of systems in HEIs will enhance students’ interest in continuing to use such systems. Therefore, this study examines students’ user experience (UX) and how it impacts their continued use of the Student Management Information System (SMIS). The study proposed a research model by integrating user experience questionnaire (UEQ) constructs with continuance intention to use. The study adopted an online questionnaire to collect data from 415 students at Koforidua Technical University (KTU). The partial least square-structural equation model (PLS-SEM) method was used to evaluate the proposed model’s reliability, validity, and relationship among the constructs. The UEQ data analysis tool was used in analysing the data. The study’s findings showed that attractiveness, perspicuity, efficiency, stimulation, and novelty significantly influenced students’ continuance intention to use the SMIS. However, dependability did not significantly affect students’ continuance intention to use the SMIS. Also, the study’s findings on the benchmark results showed that attractiveness, perspicuity, and stimulation were categorized as good, while dependability, efficiency, and novelty were categorized as excellent. These findings offer valuable insights for UX designers and developers aiming to create engaging and intuitive SMIS solutions. Also, it will provide students feedback on system UX that can be incorporated into future release updates. Furthermore, this research contributes significantly to the understanding of student UX with SMIS in developing country HEIs and its impact on continued usage. |
| format | Article |
| id | doaj-art-33e0d1926ef747d488be4db40491559e |
| institution | Kabale University |
| issn | 1687-5907 |
| language | English |
| publishDate | 2024-01-01 |
| publisher | Wiley |
| record_format | Article |
| series | Advances in Human-Computer Interaction |
| spelling | doaj-art-33e0d1926ef747d488be4db40491559e2025-02-03T06:14:54ZengWileyAdvances in Human-Computer Interaction1687-59072024-01-01202410.1155/2024/8450204Evaluating Students’ User Experience on Student Management Information SystemsNoble Arden Kuadey0Carlos Ankora1Laurene Adjei2Elikem Krampa3Stephen Oladagba Bolatimi4Lily Bensah5Collinson Colin M. Agbesi6Department of Computer ScienceDepartment of Computer ScienceDepartment of Computer ScienceDepartment of Mathematics and StatisticsDepartment of Computer ScienceDepartment of Computer ScienceDepartment of Computer ScienceStudies evaluating students’ UX of applications that will influence their continuance use of educational systems in Higher Educational Institutions (HEIs) have not been sufficiently addressed in the African region, specifically in Ghana. Thus, conducting a study on students’ UX of systems in HEIs will enhance students’ interest in continuing to use such systems. Therefore, this study examines students’ user experience (UX) and how it impacts their continued use of the Student Management Information System (SMIS). The study proposed a research model by integrating user experience questionnaire (UEQ) constructs with continuance intention to use. The study adopted an online questionnaire to collect data from 415 students at Koforidua Technical University (KTU). The partial least square-structural equation model (PLS-SEM) method was used to evaluate the proposed model’s reliability, validity, and relationship among the constructs. The UEQ data analysis tool was used in analysing the data. The study’s findings showed that attractiveness, perspicuity, efficiency, stimulation, and novelty significantly influenced students’ continuance intention to use the SMIS. However, dependability did not significantly affect students’ continuance intention to use the SMIS. Also, the study’s findings on the benchmark results showed that attractiveness, perspicuity, and stimulation were categorized as good, while dependability, efficiency, and novelty were categorized as excellent. These findings offer valuable insights for UX designers and developers aiming to create engaging and intuitive SMIS solutions. Also, it will provide students feedback on system UX that can be incorporated into future release updates. Furthermore, this research contributes significantly to the understanding of student UX with SMIS in developing country HEIs and its impact on continued usage.http://dx.doi.org/10.1155/2024/8450204 |
| spellingShingle | Noble Arden Kuadey Carlos Ankora Laurene Adjei Elikem Krampa Stephen Oladagba Bolatimi Lily Bensah Collinson Colin M. Agbesi Evaluating Students’ User Experience on Student Management Information Systems Advances in Human-Computer Interaction |
| title | Evaluating Students’ User Experience on Student Management Information Systems |
| title_full | Evaluating Students’ User Experience on Student Management Information Systems |
| title_fullStr | Evaluating Students’ User Experience on Student Management Information Systems |
| title_full_unstemmed | Evaluating Students’ User Experience on Student Management Information Systems |
| title_short | Evaluating Students’ User Experience on Student Management Information Systems |
| title_sort | evaluating students user experience on student management information systems |
| url | http://dx.doi.org/10.1155/2024/8450204 |
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