Consumer Satisfaction Benchmarking Analysis Using Group Decision Support System (GDSS) PROMETHEE Methodology in a GIS Environment

In today’s competitive environment, multi-branch companies allocate their stores with the aim of expanding their territorial coverage to attract new customers and increase their market share. Consumer satisfaction surveys either produce global performance results or they are not able to differentiat...

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Bibliographic Details
Main Authors: Anastasia S. Saridou, Athanasios P. Vavatsikos
Format: Article
Language:English
Published: MDPI AG 2024-11-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/15/11/694
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