Evaluasi Penerapan Reward dan Punishment bagi Nasabah Kredit pada LPD Kesiman

The growing LPD Kesiman faces various problems, especially the risk of non-performing loans. Efforts made to improve the smoothness of credit payments are by providing rewards and punishments for credit customers. This research was conducted to determine the application of reward and...

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Main Authors: Ni Luh Putu Ayu Anindyanari, Wayan Suryathi, I Wayan Sukarta
Format: Article
Language:Indonesian
Published: Politeknik Negeri Bali 2024-11-01
Series:Jurnal Bisnis dan Kewirausahaan
Subjects:
Online Access:https://ojs2.pnb.ac.id/index.php/JBK/article/view/1199/703
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author Ni Luh Putu Ayu Anindyanari
Wayan Suryathi
I Wayan Sukarta
author_facet Ni Luh Putu Ayu Anindyanari
Wayan Suryathi
I Wayan Sukarta
author_sort Ni Luh Putu Ayu Anindyanari
collection DOAJ
description The growing LPD Kesiman faces various problems, especially the risk of non-performing loans. Efforts made to improve the smoothness of credit payments are by providing rewards and punishments for credit customers. This research was conducted to determine the application of reward and punishment for credit customers and the implications for LPD Kesiman. This research is a descriptive research with a qualitative approach, collecting data by observation, interviews, and documentation. The informants in this study were LPD Kesiman credit employees. The results showed that the implementation of reward and punishment for credit customers at the LPD Kesiman had gone well, rewards were given in the form of ease inmanaging credit, priority was given to credit, service and faster credit disbursement. Provision of punishment in the form of warning letters up to three times, summons to the LPD Kesiman office regarding bad credit constraints, as well as withdrawing credit collateral to be sold/auctioned to cover the amount of bad customer debt. The application of reward and punishment provides two types of implications for the Kesiman LPD, namely: the impact on credit development and the impact on the level of discipline of customers/debtors at the LPD Kesiman.
format Article
id doaj-art-32539ed0d3ae4355b3466abf9fbc17c3
institution Kabale University
issn 0216-9843
2580-5614
language Indonesian
publishDate 2024-11-01
publisher Politeknik Negeri Bali
record_format Article
series Jurnal Bisnis dan Kewirausahaan
spelling doaj-art-32539ed0d3ae4355b3466abf9fbc17c32025-01-20T02:25:29ZindPoliteknik Negeri BaliJurnal Bisnis dan Kewirausahaan0216-98432580-56142024-11-0119319620510.31940/jbk.v19i3.196-205Evaluasi Penerapan Reward dan Punishment bagi Nasabah Kredit pada LPD KesimanNi Luh Putu Ayu Anindyanari0Wayan Suryathi1I Wayan Sukarta2Manajemen Bisnis Internasional, Jurusan Administrasi Niaga Politeknik Negeri BaliManajemen Bisnis Internasional, Jurusan Administrasi Niaga Politeknik Negeri BaliManajemen Bisnis Internasional, Jurusan Administrasi Niaga Politeknik Negeri BaliThe growing LPD Kesiman faces various problems, especially the risk of non-performing loans. Efforts made to improve the smoothness of credit payments are by providing rewards and punishments for credit customers. This research was conducted to determine the application of reward and punishment for credit customers and the implications for LPD Kesiman. This research is a descriptive research with a qualitative approach, collecting data by observation, interviews, and documentation. The informants in this study were LPD Kesiman credit employees. The results showed that the implementation of reward and punishment for credit customers at the LPD Kesiman had gone well, rewards were given in the form of ease inmanaging credit, priority was given to credit, service and faster credit disbursement. Provision of punishment in the form of warning letters up to three times, summons to the LPD Kesiman office regarding bad credit constraints, as well as withdrawing credit collateral to be sold/auctioned to cover the amount of bad customer debt. The application of reward and punishment provides two types of implications for the Kesiman LPD, namely: the impact on credit development and the impact on the level of discipline of customers/debtors at the LPD Kesiman.https://ojs2.pnb.ac.id/index.php/JBK/article/view/1199/703rewardpunishmentcredit customers
spellingShingle Ni Luh Putu Ayu Anindyanari
Wayan Suryathi
I Wayan Sukarta
Evaluasi Penerapan Reward dan Punishment bagi Nasabah Kredit pada LPD Kesiman
Jurnal Bisnis dan Kewirausahaan
reward
punishment
credit customers
title Evaluasi Penerapan Reward dan Punishment bagi Nasabah Kredit pada LPD Kesiman
title_full Evaluasi Penerapan Reward dan Punishment bagi Nasabah Kredit pada LPD Kesiman
title_fullStr Evaluasi Penerapan Reward dan Punishment bagi Nasabah Kredit pada LPD Kesiman
title_full_unstemmed Evaluasi Penerapan Reward dan Punishment bagi Nasabah Kredit pada LPD Kesiman
title_short Evaluasi Penerapan Reward dan Punishment bagi Nasabah Kredit pada LPD Kesiman
title_sort evaluasi penerapan reward dan punishment bagi nasabah kredit pada lpd kesiman
topic reward
punishment
credit customers
url https://ojs2.pnb.ac.id/index.php/JBK/article/view/1199/703
work_keys_str_mv AT niluhputuayuanindyanari evaluasipenerapanrewarddanpunishmentbaginasabahkreditpadalpdkesiman
AT wayansuryathi evaluasipenerapanrewarddanpunishmentbaginasabahkreditpadalpdkesiman
AT iwayansukarta evaluasipenerapanrewarddanpunishmentbaginasabahkreditpadalpdkesiman