Strategic communication management by NPOs in the adult-literacy sector in south africa

The Steyn and Puth (2000) model for strategic communication management has been applied by students and other project participants to non-profit organisations (NPOs), government institutions and small and medium enterprises in South Africa, but organisations’ communication practices have not been m...

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Main Authors: Marlene Wiggill, Annelie Naudé, Lynette Fourie
Format: Article
Language:English
Published: University of Johannesburg 2022-10-01
Series:Communicare
Subjects:
Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/1696
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author Marlene Wiggill
Annelie Naudé
Lynette Fourie
author_facet Marlene Wiggill
Annelie Naudé
Lynette Fourie
author_sort Marlene Wiggill
collection DOAJ
description The Steyn and Puth (2000) model for strategic communication management has been applied by students and other project participants to non-profit organisations (NPOs), government institutions and small and medium enterprises in South Africa, but organisations’ communication practices have not been measured against the model. This paper reports on the strategic communication management practices of NPOs in the adult-literacy sector in South Africa, as compared with the strategic steps in the Steyn and Puth model. The aim of this study was to analyse current communication practices in the adult-literacy sector of South African NPOs in terms of the normative, theoretical Steyn and Puth model for strategic communication management. The purpose was to understand the participating NPOs’ operational and strategic communication management context, since little research in this regard has to date been conducted. Recommendations for strategic communication management and relationship building by NPOs are also made.
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series Communicare
spelling doaj-art-31accdc361e0428b856c9ebac033cd092025-01-20T08:53:35ZengUniversity of JohannesburgCommunicare0259-00692957-79502022-10-0128110.36615/jcsa.v28i1.1696Strategic communication management by NPOs in the adult-literacy sector in south africaMarlene Wiggill0https://orcid.org/0000-0002-4024-9965Annelie Naudé1Lynette Fourie2North-West UniversityG3 Business SolutionsNorth-West University The Steyn and Puth (2000) model for strategic communication management has been applied by students and other project participants to non-profit organisations (NPOs), government institutions and small and medium enterprises in South Africa, but organisations’ communication practices have not been measured against the model. This paper reports on the strategic communication management practices of NPOs in the adult-literacy sector in South Africa, as compared with the strategic steps in the Steyn and Puth model. The aim of this study was to analyse current communication practices in the adult-literacy sector of South African NPOs in terms of the normative, theoretical Steyn and Puth model for strategic communication management. The purpose was to understand the participating NPOs’ operational and strategic communication management context, since little research in this regard has to date been conducted. Recommendations for strategic communication management and relationship building by NPOs are also made. https://journals.uj.ac.za/index.php/jcsa/article/view/1696non-profit organisations (NPOs)strategic communication managementSteyn and Puth (2000) modeladult-literacy sectorSouth Africarelationship building
spellingShingle Marlene Wiggill
Annelie Naudé
Lynette Fourie
Strategic communication management by NPOs in the adult-literacy sector in south africa
Communicare
non-profit organisations (NPOs)
strategic communication management
Steyn and Puth (2000) model
adult-literacy sector
South Africa
relationship building
title Strategic communication management by NPOs in the adult-literacy sector in south africa
title_full Strategic communication management by NPOs in the adult-literacy sector in south africa
title_fullStr Strategic communication management by NPOs in the adult-literacy sector in south africa
title_full_unstemmed Strategic communication management by NPOs in the adult-literacy sector in south africa
title_short Strategic communication management by NPOs in the adult-literacy sector in south africa
title_sort strategic communication management by npos in the adult literacy sector in south africa
topic non-profit organisations (NPOs)
strategic communication management
Steyn and Puth (2000) model
adult-literacy sector
South Africa
relationship building
url https://journals.uj.ac.za/index.php/jcsa/article/view/1696
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AT annelienaude strategiccommunicationmanagementbynposintheadultliteracysectorinsouthafrica
AT lynettefourie strategiccommunicationmanagementbynposintheadultliteracysectorinsouthafrica