Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit Model

A Benefit-Cost-Deficit (BCD) model is proposed for analyzing such intentional human errors as barrier removal, the deliberate nonrespect of the rules and instructions governing use of a given system. The proposed BCD model attempts to explain and predict barrier removal in terms of the benefits, cos...

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Main Authors: Philippe Polet, Frédéric Vanderhaegen, Patrick Millot
Format: Article
Language:English
Published: Wiley 2009-01-01
Series:Advances in Human-Computer Interaction
Online Access:http://dx.doi.org/10.1155/2009/642929
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author Philippe Polet
Frédéric Vanderhaegen
Patrick Millot
author_facet Philippe Polet
Frédéric Vanderhaegen
Patrick Millot
author_sort Philippe Polet
collection DOAJ
description A Benefit-Cost-Deficit (BCD) model is proposed for analyzing such intentional human errors as barrier removal, the deliberate nonrespect of the rules and instructions governing use of a given system. The proposed BCD model attempts to explain and predict barrier removal in terms of the benefits, costs, and potential deficits associated with this human behaviour. The results of an experimental study conducted on a railway simulator (TRANSPAL) are used to illustrate the advantages of the BCD model. In this study, human operators were faced with barriers that they could choose to deactivate, or not. Their decisions were analyzed in an attempt to explain and predict their choices. The analysis highlights that operators make their decisions using a balance between several criteria. Though barriers are safety-related elements, the decision to remove them is not guided only by the safety criterion; it is also motivated by such criteria as productivity, workload, and quality. Results of prediction supported by the BCD demonstrate the predictability of barrier violation
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institution Kabale University
issn 1687-5893
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language English
publishDate 2009-01-01
publisher Wiley
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series Advances in Human-Computer Interaction
spelling doaj-art-30e586b00a914bc48a4592dc0ce5a2f32025-02-03T01:07:44ZengWileyAdvances in Human-Computer Interaction1687-58931687-59072009-01-01200910.1155/2009/642929642929Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit ModelPhilippe Polet0Frédéric Vanderhaegen1Patrick Millot2Université Lille Nord de France, F-59000 Lille, FranceUniversité Lille Nord de France, F-59000 Lille, FranceUniversité Lille Nord de France, F-59000 Lille, FranceA Benefit-Cost-Deficit (BCD) model is proposed for analyzing such intentional human errors as barrier removal, the deliberate nonrespect of the rules and instructions governing use of a given system. The proposed BCD model attempts to explain and predict barrier removal in terms of the benefits, costs, and potential deficits associated with this human behaviour. The results of an experimental study conducted on a railway simulator (TRANSPAL) are used to illustrate the advantages of the BCD model. In this study, human operators were faced with barriers that they could choose to deactivate, or not. Their decisions were analyzed in an attempt to explain and predict their choices. The analysis highlights that operators make their decisions using a balance between several criteria. Though barriers are safety-related elements, the decision to remove them is not guided only by the safety criterion; it is also motivated by such criteria as productivity, workload, and quality. Results of prediction supported by the BCD demonstrate the predictability of barrier violationhttp://dx.doi.org/10.1155/2009/642929
spellingShingle Philippe Polet
Frédéric Vanderhaegen
Patrick Millot
Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit Model
Advances in Human-Computer Interaction
title Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit Model
title_full Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit Model
title_fullStr Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit Model
title_full_unstemmed Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit Model
title_short Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit Model
title_sort human behaviour analysis of barrier deviations using a benefit cost deficit model
url http://dx.doi.org/10.1155/2009/642929
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AT patrickmillot humanbehaviouranalysisofbarrierdeviationsusingabenefitcostdeficitmodel