Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit Model
A Benefit-Cost-Deficit (BCD) model is proposed for analyzing such intentional human errors as barrier removal, the deliberate nonrespect of the rules and instructions governing use of a given system. The proposed BCD model attempts to explain and predict barrier removal in terms of the benefits, cos...
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Format: | Article |
Language: | English |
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Wiley
2009-01-01
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Series: | Advances in Human-Computer Interaction |
Online Access: | http://dx.doi.org/10.1155/2009/642929 |
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author | Philippe Polet Frédéric Vanderhaegen Patrick Millot |
author_facet | Philippe Polet Frédéric Vanderhaegen Patrick Millot |
author_sort | Philippe Polet |
collection | DOAJ |
description | A Benefit-Cost-Deficit (BCD) model is proposed for analyzing such intentional human errors as barrier removal, the deliberate nonrespect of the rules and instructions governing use of a given system. The proposed BCD model attempts to explain and predict barrier removal in terms of the benefits, costs, and potential deficits associated with this human behaviour. The results of an experimental study conducted on a railway simulator (TRANSPAL) are used to illustrate the advantages of the BCD model. In this study, human operators were faced with barriers that they could choose to deactivate, or not. Their decisions were analyzed in an attempt to explain and predict their choices. The analysis highlights that operators make their decisions using a balance between several criteria. Though barriers are safety-related elements, the decision to remove them is not guided only by the safety criterion; it is also motivated by such criteria as productivity, workload, and quality. Results of prediction supported by the BCD demonstrate the predictability of barrier violation |
format | Article |
id | doaj-art-30e586b00a914bc48a4592dc0ce5a2f3 |
institution | Kabale University |
issn | 1687-5893 1687-5907 |
language | English |
publishDate | 2009-01-01 |
publisher | Wiley |
record_format | Article |
series | Advances in Human-Computer Interaction |
spelling | doaj-art-30e586b00a914bc48a4592dc0ce5a2f32025-02-03T01:07:44ZengWileyAdvances in Human-Computer Interaction1687-58931687-59072009-01-01200910.1155/2009/642929642929Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit ModelPhilippe Polet0Frédéric Vanderhaegen1Patrick Millot2Université Lille Nord de France, F-59000 Lille, FranceUniversité Lille Nord de France, F-59000 Lille, FranceUniversité Lille Nord de France, F-59000 Lille, FranceA Benefit-Cost-Deficit (BCD) model is proposed for analyzing such intentional human errors as barrier removal, the deliberate nonrespect of the rules and instructions governing use of a given system. The proposed BCD model attempts to explain and predict barrier removal in terms of the benefits, costs, and potential deficits associated with this human behaviour. The results of an experimental study conducted on a railway simulator (TRANSPAL) are used to illustrate the advantages of the BCD model. In this study, human operators were faced with barriers that they could choose to deactivate, or not. Their decisions were analyzed in an attempt to explain and predict their choices. The analysis highlights that operators make their decisions using a balance between several criteria. Though barriers are safety-related elements, the decision to remove them is not guided only by the safety criterion; it is also motivated by such criteria as productivity, workload, and quality. Results of prediction supported by the BCD demonstrate the predictability of barrier violationhttp://dx.doi.org/10.1155/2009/642929 |
spellingShingle | Philippe Polet Frédéric Vanderhaegen Patrick Millot Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit Model Advances in Human-Computer Interaction |
title | Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit Model |
title_full | Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit Model |
title_fullStr | Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit Model |
title_full_unstemmed | Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit Model |
title_short | Human Behaviour Analysis of Barrier Deviations Using a Benefit-Cost-Deficit Model |
title_sort | human behaviour analysis of barrier deviations using a benefit cost deficit model |
url | http://dx.doi.org/10.1155/2009/642929 |
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