Moral and exhausting distress working in the frontline of COVID-19: a Swedish survey during the first wave in four healthcare settings

Objectives To describe the prevalence and sources of experienced moral stress and anxiety by Swedish frontline healthcare staff in the early phase of COVID-19.Design Cross-sectional survey, quantitative and qualitative.Participants and setting 1074 healthcare professionals (75% nurses) in intensive,...

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Main Authors: Mia Svantesson, Lars Sandman, Linda Durnell, Erik Hammarström, Gustav Jarl
Format: Article
Language:English
Published: BMJ Publishing Group 2022-07-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/12/7/e055726.full
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author Mia Svantesson
Lars Sandman
Linda Durnell
Erik Hammarström
Gustav Jarl
author_facet Mia Svantesson
Lars Sandman
Linda Durnell
Erik Hammarström
Gustav Jarl
author_sort Mia Svantesson
collection DOAJ
description Objectives To describe the prevalence and sources of experienced moral stress and anxiety by Swedish frontline healthcare staff in the early phase of COVID-19.Design Cross-sectional survey, quantitative and qualitative.Participants and setting 1074 healthcare professionals (75% nurses) in intensive, ward-based, primary and municipal care in one Swedish county.Measures A study-specific closed-ended and an open-ended questionnaire about moral stress and the Generalised Anxiety Disorder 7-item scale measuring anxiety, followed by an open question about anxiety.Findings Moral stress was experienced by 52% of respondents and anxiety by 40%. Moral stress in concern for others attributed to institutional constraints comprised experiences of being deprived of possibilities to respond to humane and professional responsibility. Staff experienced being restricted in fulfilling patients’ and families’ need for closeness and security as well as being compelled to provide substandard and inhumane care. Uncertainty about right and good, without blame, was also described. However, a burdensome guilt also emerged as a moral distress, blaming oneself. This comprised feeling complicit in the spread of COVID-19, inadequacy in care and carrying patients’ suffering. Staff also experienced an exhausting distress as a self-concern in an uncontrollable work situation. This comprised a taxing insecurity by being in limbo, being alone and fear of failing, despair of being deprived control by not being heard; unable to influence; distrusting management; as well as an excessive workload.Conclusions We have not only contributed with knowledge about experiences of being in the frontline of COVID-19, but also with an understanding of a demarcation between moral stress/distress as a concern for patients and family, and exhausting distress in work situation as self-concern. A lesson for management is that ethics support should first include acknowledgement of self-concern and mitigation of guilt before any structured ethical reflection. Preventive measures for major events should focus on connectedness between all parties concerned, preventing inhumane care and burn-out.
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spelling doaj-art-302ce990e397402387a9b03b985055262025-01-31T11:10:10ZengBMJ Publishing GroupBMJ Open2044-60552022-07-0112710.1136/bmjopen-2021-055726Moral and exhausting distress working in the frontline of COVID-19: a Swedish survey during the first wave in four healthcare settingsMia Svantesson0Lars Sandman1Linda Durnell2Erik Hammarström3Gustav Jarl4University Health Care Reserach Center, Faculty of Medicine and Health, Örebro University, Örebro, SwedenDepartment of Medical and Health Sciences, Linköping University, Linköping, SwedenUniversity Health Care Reserach Center, Faculty of Medicine and Health, Örebro University, Örebro, SwedenUniversity Health Care Reserach Center, Faculty of Medicine and Health, Örebro University, Örebro, SwedenUniversity Health Care Reserach Center, Faculty of Medicine and Health, Örebro University, Örebro, SwedenObjectives To describe the prevalence and sources of experienced moral stress and anxiety by Swedish frontline healthcare staff in the early phase of COVID-19.Design Cross-sectional survey, quantitative and qualitative.Participants and setting 1074 healthcare professionals (75% nurses) in intensive, ward-based, primary and municipal care in one Swedish county.Measures A study-specific closed-ended and an open-ended questionnaire about moral stress and the Generalised Anxiety Disorder 7-item scale measuring anxiety, followed by an open question about anxiety.Findings Moral stress was experienced by 52% of respondents and anxiety by 40%. Moral stress in concern for others attributed to institutional constraints comprised experiences of being deprived of possibilities to respond to humane and professional responsibility. Staff experienced being restricted in fulfilling patients’ and families’ need for closeness and security as well as being compelled to provide substandard and inhumane care. Uncertainty about right and good, without blame, was also described. However, a burdensome guilt also emerged as a moral distress, blaming oneself. This comprised feeling complicit in the spread of COVID-19, inadequacy in care and carrying patients’ suffering. Staff also experienced an exhausting distress as a self-concern in an uncontrollable work situation. This comprised a taxing insecurity by being in limbo, being alone and fear of failing, despair of being deprived control by not being heard; unable to influence; distrusting management; as well as an excessive workload.Conclusions We have not only contributed with knowledge about experiences of being in the frontline of COVID-19, but also with an understanding of a demarcation between moral stress/distress as a concern for patients and family, and exhausting distress in work situation as self-concern. A lesson for management is that ethics support should first include acknowledgement of self-concern and mitigation of guilt before any structured ethical reflection. Preventive measures for major events should focus on connectedness between all parties concerned, preventing inhumane care and burn-out.https://bmjopen.bmj.com/content/12/7/e055726.full
spellingShingle Mia Svantesson
Lars Sandman
Linda Durnell
Erik Hammarström
Gustav Jarl
Moral and exhausting distress working in the frontline of COVID-19: a Swedish survey during the first wave in four healthcare settings
BMJ Open
title Moral and exhausting distress working in the frontline of COVID-19: a Swedish survey during the first wave in four healthcare settings
title_full Moral and exhausting distress working in the frontline of COVID-19: a Swedish survey during the first wave in four healthcare settings
title_fullStr Moral and exhausting distress working in the frontline of COVID-19: a Swedish survey during the first wave in four healthcare settings
title_full_unstemmed Moral and exhausting distress working in the frontline of COVID-19: a Swedish survey during the first wave in four healthcare settings
title_short Moral and exhausting distress working in the frontline of COVID-19: a Swedish survey during the first wave in four healthcare settings
title_sort moral and exhausting distress working in the frontline of covid 19 a swedish survey during the first wave in four healthcare settings
url https://bmjopen.bmj.com/content/12/7/e055726.full
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