Implementation and 1-year follow-up of the cardiovascular ICU standardised handover

Background Miscommunication during clinical handover can lead to partial information transfer and healthcare provider dissatisfaction. We hypothesised that a quality improvement project to standardise the cardiovascular intensive care unit (CVICU) handover could improve healthcare provider satisfact...

Full description

Saved in:
Bibliographic Details
Main Authors: Monica Lupei, Nishkruti Munshi, Alexander M Kaizer, Luke Patten, Joyce Wahr
Format: Article
Language:English
Published: BMJ Publishing Group 2021-07-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/10/3/e001063.full
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850162438526205952
author Monica Lupei
Nishkruti Munshi
Alexander M Kaizer
Luke Patten
Joyce Wahr
author_facet Monica Lupei
Nishkruti Munshi
Alexander M Kaizer
Luke Patten
Joyce Wahr
author_sort Monica Lupei
collection DOAJ
description Background Miscommunication during clinical handover can lead to partial information transfer and healthcare provider dissatisfaction. We hypothesised that a quality improvement project to standardise the cardiovascular intensive care unit (CVICU) handover could improve healthcare provider satisfaction and reduce information omission.Methods After institutional review board approval, the operating room (OR) to CVICU handover was audited prior, post and 1 year after standardisation implementation. The medical information transferred, healthcare provider participation and satisfaction, and patient outcome data were collected. Additionally, surveys were sent to the OR and CVICU staff by email.Results There were 68 handover processes observed. The odds of greater satisfaction with handover for providers were 18 times higher with the process post implementation (p<0.0001) and 26 times higher 1 year after implementation (p<0.0001). There was statistically significant difference between intensive care unit resident presence (45% vs 76% vs 91%, p=0.004), surgical faculty presence (10% vs 36% vs 45%, p=0.034) and surgical fellow presence (15% vs 64% vs 62%, p=0.001) between the three time periods. More information related to the surgeon (5% vs 52% vs 27%, p=0.002), the medical history (65% vs 96% vs 91%, p=0.014) and the cardiopulmonary bypass (47% vs 88% vs 76%, p=0.017) was conveyed. The duration of mechanical ventilation was shorter after implementation (2.2±2.6 days vs 1.2±1.9 days vs 0.5±1.2 days, p=0.026).Conclusions One year after the OR to CVICU standardised handover implementation, the healthcare provider satisfaction remained increased, more team members participated and the information transfer increased. Although some clinical outcomes improved, further studies are recommended to prove causality.
format Article
id doaj-art-2fa2e22277c24d3d9d3e37f38b22eb2e
institution OA Journals
issn 2399-6641
language English
publishDate 2021-07-01
publisher BMJ Publishing Group
record_format Article
series BMJ Open Quality
spelling doaj-art-2fa2e22277c24d3d9d3e37f38b22eb2e2025-08-20T02:22:34ZengBMJ Publishing GroupBMJ Open Quality2399-66412021-07-0110310.1136/bmjoq-2020-001063Implementation and 1-year follow-up of the cardiovascular ICU standardised handoverMonica Lupei0Nishkruti Munshi1Alexander M Kaizer2Luke Patten3Joyce Wahr4Anesthesiology, University of Minnesota School of Medicine, Minneapolis, Minnesota, USAAnesthesiology, Baystate Medical Center, Springfield, Massachusetts, USADepartment of Biostatistics and Infomatics, University of Colorado School of Public Health, Aurora, Colorado, USADepartment of Biostatistics and Informatics, University of Colorado Anschutz Medical Campus, Aurora, Colorado, USAAnesthesiology, University of Minnesota School of Medicine, Minneapolis, Minnesota, USABackground Miscommunication during clinical handover can lead to partial information transfer and healthcare provider dissatisfaction. We hypothesised that a quality improvement project to standardise the cardiovascular intensive care unit (CVICU) handover could improve healthcare provider satisfaction and reduce information omission.Methods After institutional review board approval, the operating room (OR) to CVICU handover was audited prior, post and 1 year after standardisation implementation. The medical information transferred, healthcare provider participation and satisfaction, and patient outcome data were collected. Additionally, surveys were sent to the OR and CVICU staff by email.Results There were 68 handover processes observed. The odds of greater satisfaction with handover for providers were 18 times higher with the process post implementation (p<0.0001) and 26 times higher 1 year after implementation (p<0.0001). There was statistically significant difference between intensive care unit resident presence (45% vs 76% vs 91%, p=0.004), surgical faculty presence (10% vs 36% vs 45%, p=0.034) and surgical fellow presence (15% vs 64% vs 62%, p=0.001) between the three time periods. More information related to the surgeon (5% vs 52% vs 27%, p=0.002), the medical history (65% vs 96% vs 91%, p=0.014) and the cardiopulmonary bypass (47% vs 88% vs 76%, p=0.017) was conveyed. The duration of mechanical ventilation was shorter after implementation (2.2±2.6 days vs 1.2±1.9 days vs 0.5±1.2 days, p=0.026).Conclusions One year after the OR to CVICU standardised handover implementation, the healthcare provider satisfaction remained increased, more team members participated and the information transfer increased. Although some clinical outcomes improved, further studies are recommended to prove causality.https://bmjopenquality.bmj.com/content/10/3/e001063.full
spellingShingle Monica Lupei
Nishkruti Munshi
Alexander M Kaizer
Luke Patten
Joyce Wahr
Implementation and 1-year follow-up of the cardiovascular ICU standardised handover
BMJ Open Quality
title Implementation and 1-year follow-up of the cardiovascular ICU standardised handover
title_full Implementation and 1-year follow-up of the cardiovascular ICU standardised handover
title_fullStr Implementation and 1-year follow-up of the cardiovascular ICU standardised handover
title_full_unstemmed Implementation and 1-year follow-up of the cardiovascular ICU standardised handover
title_short Implementation and 1-year follow-up of the cardiovascular ICU standardised handover
title_sort implementation and 1 year follow up of the cardiovascular icu standardised handover
url https://bmjopenquality.bmj.com/content/10/3/e001063.full
work_keys_str_mv AT monicalupei implementationand1yearfollowupofthecardiovascularicustandardisedhandover
AT nishkrutimunshi implementationand1yearfollowupofthecardiovascularicustandardisedhandover
AT alexandermkaizer implementationand1yearfollowupofthecardiovascularicustandardisedhandover
AT lukepatten implementationand1yearfollowupofthecardiovascularicustandardisedhandover
AT joycewahr implementationand1yearfollowupofthecardiovascularicustandardisedhandover