Process Improvement and Employee Velocity in the Nigerian Banking Sector: The Case of Some Selected Banks in South West, Nigeria
In recent years, financial institutions have increasingly recognized the critical role that organizational processes play in driving productivity and employee satisfaction. Hence, this paper examined aims to investigate process improvement’s effect on employee velocity in the Nigerian banking secto...
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Universidad Francisco de Paula Santander Ocaña
2025-06-01
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| Series: | Revista Científica Profundidad Construyendo Futuro |
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| Online Access: | https://revistas.ufps.edu.co/index.php/profundidad/article/view/5004 |
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| author | Oluwayomi Olota |
| author_facet | Oluwayomi Olota |
| author_sort | Oluwayomi Olota |
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In recent years, financial institutions have increasingly recognized the critical role that organizational processes play in driving productivity and employee satisfaction. Hence, this paper examined aims to investigate process improvement’s effect on employee velocity in the Nigerian banking sector; the case of some selected banks in south west, Nigeria. Specifically it examined: the effect of continuous improvement initiatives, process monitoring and benchmarking on employee velocity. Survey research design was adopted with a population of two hundred and twenty-one (221) staff. 142 individuals were determined to be the final sample size using Taro Yamane’s formula for determining sample sizes. Data collected was analyzed using PLS-SEM. Findings revealed that process monitoring has the strongest effect on employee velocity (β = 0.451, t = 6.739, p < 0.000), followed by Benchmarking (β = 0.223, t = 3.882, p < 0.000), and continuous improvement initiatives (β = 0.191, t = 3.045, p = 0.002). It concluded that process improvement is significantly vital for employee velocity of in Nigeria banking sector. It therefore strongly recommended that organizations should prioritize process monitoring, continuous improvement initiatives, and benchmarking in order to increase employee velocity. Establishing a benchmarking team to examine industry norms and spot performance gaps would help achieve this.
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| format | Article |
| id | doaj-art-2dfcc30c0d9c43499a7feecdd33e4094 |
| institution | Kabale University |
| issn | 2422-2518 |
| language | English |
| publishDate | 2025-06-01 |
| publisher | Universidad Francisco de Paula Santander Ocaña |
| record_format | Article |
| series | Revista Científica Profundidad Construyendo Futuro |
| spelling | doaj-art-2dfcc30c0d9c43499a7feecdd33e40942025-08-20T03:30:41ZengUniversidad Francisco de Paula Santander OcañaRevista Científica Profundidad Construyendo Futuro2422-25182025-06-01232310.22463/24221783.5004Process Improvement and Employee Velocity in the Nigerian Banking Sector: The Case of Some Selected Banks in South West, Nigeria Oluwayomi Olota0University of Ilorin In recent years, financial institutions have increasingly recognized the critical role that organizational processes play in driving productivity and employee satisfaction. Hence, this paper examined aims to investigate process improvement’s effect on employee velocity in the Nigerian banking sector; the case of some selected banks in south west, Nigeria. Specifically it examined: the effect of continuous improvement initiatives, process monitoring and benchmarking on employee velocity. Survey research design was adopted with a population of two hundred and twenty-one (221) staff. 142 individuals were determined to be the final sample size using Taro Yamane’s formula for determining sample sizes. Data collected was analyzed using PLS-SEM. Findings revealed that process monitoring has the strongest effect on employee velocity (β = 0.451, t = 6.739, p < 0.000), followed by Benchmarking (β = 0.223, t = 3.882, p < 0.000), and continuous improvement initiatives (β = 0.191, t = 3.045, p = 0.002). It concluded that process improvement is significantly vital for employee velocity of in Nigeria banking sector. It therefore strongly recommended that organizations should prioritize process monitoring, continuous improvement initiatives, and benchmarking in order to increase employee velocity. Establishing a benchmarking team to examine industry norms and spot performance gaps would help achieve this. https://revistas.ufps.edu.co/index.php/profundidad/article/view/5004Process ImprovementEmployee VelocityContinuous Improvement InitiativesProcess MonitoringBenchmarking |
| spellingShingle | Oluwayomi Olota Process Improvement and Employee Velocity in the Nigerian Banking Sector: The Case of Some Selected Banks in South West, Nigeria Revista Científica Profundidad Construyendo Futuro Process Improvement Employee Velocity Continuous Improvement Initiatives Process Monitoring Benchmarking |
| title | Process Improvement and Employee Velocity in the Nigerian Banking Sector: The Case of Some Selected Banks in South West, Nigeria |
| title_full | Process Improvement and Employee Velocity in the Nigerian Banking Sector: The Case of Some Selected Banks in South West, Nigeria |
| title_fullStr | Process Improvement and Employee Velocity in the Nigerian Banking Sector: The Case of Some Selected Banks in South West, Nigeria |
| title_full_unstemmed | Process Improvement and Employee Velocity in the Nigerian Banking Sector: The Case of Some Selected Banks in South West, Nigeria |
| title_short | Process Improvement and Employee Velocity in the Nigerian Banking Sector: The Case of Some Selected Banks in South West, Nigeria |
| title_sort | process improvement and employee velocity in the nigerian banking sector the case of some selected banks in south west nigeria |
| topic | Process Improvement Employee Velocity Continuous Improvement Initiatives Process Monitoring Benchmarking |
| url | https://revistas.ufps.edu.co/index.php/profundidad/article/view/5004 |
| work_keys_str_mv | AT oluwayomiolota processimprovementandemployeevelocityinthenigerianbankingsectorthecaseofsomeselectedbanksinsouthwestnigeria |