Analisis Pelaksanaan Pelayanan Kesehatan Berdasarkan Prinsip Good Corporate Governance di Rumah Sakit Umum Daerah (RSUD) Padang Pariaman
This research is due to the many criticisms submitted by the public to hospitals regarding the health care provided to them at unsatisfactory rates, many things complained of the public such as in the case of administrative affairs of very long and cumbersome treatment, the implementation of the pro...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Tribhuwana Tunggadewi
2024-08-01
|
| Series: | Jurnal Ilmu Sosial dan Ilmu Politik |
| Subjects: | |
| Online Access: | https://publikasi.unitri.ac.id/index.php/fisip/article/view/3019 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1832582572307120128 |
|---|---|
| author | Engga Lift Irwanto Roni Ekha Putera Ria Ariany |
| author_facet | Engga Lift Irwanto Roni Ekha Putera Ria Ariany |
| author_sort | Engga Lift Irwanto |
| collection | DOAJ |
| description | This research is due to the many criticisms submitted by the public to hospitals regarding the health care provided to them at unsatisfactory rates, many things complained of the public such as in the case of administrative affairs of very long and cumbersome treatment, the implementation of the provision of unresponsive and responsive care services, the attitude of doctors and nurses unprofessional and unfriendly to the patient, facilities and facilities provided by hospitals are still inadequate, and various other things. The problems that arose then became a matter of consideration for the authorities of the Regional General Hospital Padang Pariaman to promptly carry out improvements and evaluation of service performance in order to regain the trust of the public based on the principle of good corporate governance. The principles of good corporate governance are transparency, accountability, responsibility, independence and justice. Researchers conduct research using descriptive qualitative research methods to describe the implementation of problems in more detail, key research data obtained through the process of interviews with relevant informants and document data as additional data reinforcing research arguments. The results of the research then showed that the Padang Pariaman Regional General Hospital has implemented the overall principle of good corporate governance well in terms of openness of information to the principles of transparency and disqualification of the management of the agency to the principles of accountability. However, the implementation of other principles, especially the principles of responsibility, independence and justice, has not been properly implemented
Penelitian ini dilatarbelakangi banyaknya kritikan yang disampaikan masyarakat kepada pihak rumah sakit terkait pelayanan kesehatan yang diberikan kepada mereka di nilai belum memuaskan, banyak hal yang dikeluhkan masyarakat seperti dalam hal urusan administrasi pengobatan ytang sangat lama dan berbelit, pelaksanaan pemberian pelayanan perawatan yang tidak tanggap dan responsif, sikap dokter dan tenaga perawat yang tidak profesional dan tidak ramah kepada pasien, fasilitas sarana dan prasrana yang disediakan rumah sakit masih kurang memadai, dan berbagai hal lainnya. Permasalahan yang timbul kemudian menjadi bahan pertimbangan bagi instansi Rumah Sakit Umum Daerah Padang Pariaman untuk segera melakukan perbaikan dan evaluasi kinerja pelayanan agar kembali mendapatkan kepercayaan dari masyarakat berlandaskan prinsip good corporate governance. Prinsip dari good corporate governance ini terdiri atas transparansi, akuntabilitas, responsibilitas, independen dan keadilan. Peneliti melaksanakan penelitian dengan menggunakan metode penelitian kualitatif deskriptif agar dapat menggambarkan pelaksanaan permasalahan lebih rinci, data penelitian utama didapatkan melalui proses wawancara dengan informan terkait dan data dokumen sebagai data tambahan memperkuat argumen penelitian. Hasil penelitian kemudian menunjukkan bahwa Rumah Sakit Umum Daerah Padang Pariaman telah melaksanakan keseluruhan prinsip good corporate governance dengan baik dalam hal keterbukaan informasi untuk prinsip transparansi dan pengelolan manajemen instansi untuk prinsip akuntabilitas. Namun pelaksanaan untuk prinsip lainnya terutama untuk prinsip responsibilitas, indepedensi serta keadilan belum dapat dijalankan dengan baik. |
| format | Article |
| id | doaj-art-2ce60e5b9f224863b8cbd5f8f6e9cb2b |
| institution | Kabale University |
| issn | 2442-6962 |
| language | English |
| publishDate | 2024-08-01 |
| publisher | University of Tribhuwana Tunggadewi |
| record_format | Article |
| series | Jurnal Ilmu Sosial dan Ilmu Politik |
| spelling | doaj-art-2ce60e5b9f224863b8cbd5f8f6e9cb2b2025-01-29T14:14:21ZengUniversity of Tribhuwana TunggadewiJurnal Ilmu Sosial dan Ilmu Politik2442-69622024-08-0113237538810.33366/jisip.v13i2.30192398Analisis Pelaksanaan Pelayanan Kesehatan Berdasarkan Prinsip Good Corporate Governance di Rumah Sakit Umum Daerah (RSUD) Padang PariamanEngga Lift Irwanto0Roni Ekha Putera1Ria Ariany2Andalas UniversityAndalas UniversityAndalas UniversityThis research is due to the many criticisms submitted by the public to hospitals regarding the health care provided to them at unsatisfactory rates, many things complained of the public such as in the case of administrative affairs of very long and cumbersome treatment, the implementation of the provision of unresponsive and responsive care services, the attitude of doctors and nurses unprofessional and unfriendly to the patient, facilities and facilities provided by hospitals are still inadequate, and various other things. The problems that arose then became a matter of consideration for the authorities of the Regional General Hospital Padang Pariaman to promptly carry out improvements and evaluation of service performance in order to regain the trust of the public based on the principle of good corporate governance. The principles of good corporate governance are transparency, accountability, responsibility, independence and justice. Researchers conduct research using descriptive qualitative research methods to describe the implementation of problems in more detail, key research data obtained through the process of interviews with relevant informants and document data as additional data reinforcing research arguments. The results of the research then showed that the Padang Pariaman Regional General Hospital has implemented the overall principle of good corporate governance well in terms of openness of information to the principles of transparency and disqualification of the management of the agency to the principles of accountability. However, the implementation of other principles, especially the principles of responsibility, independence and justice, has not been properly implemented Penelitian ini dilatarbelakangi banyaknya kritikan yang disampaikan masyarakat kepada pihak rumah sakit terkait pelayanan kesehatan yang diberikan kepada mereka di nilai belum memuaskan, banyak hal yang dikeluhkan masyarakat seperti dalam hal urusan administrasi pengobatan ytang sangat lama dan berbelit, pelaksanaan pemberian pelayanan perawatan yang tidak tanggap dan responsif, sikap dokter dan tenaga perawat yang tidak profesional dan tidak ramah kepada pasien, fasilitas sarana dan prasrana yang disediakan rumah sakit masih kurang memadai, dan berbagai hal lainnya. Permasalahan yang timbul kemudian menjadi bahan pertimbangan bagi instansi Rumah Sakit Umum Daerah Padang Pariaman untuk segera melakukan perbaikan dan evaluasi kinerja pelayanan agar kembali mendapatkan kepercayaan dari masyarakat berlandaskan prinsip good corporate governance. Prinsip dari good corporate governance ini terdiri atas transparansi, akuntabilitas, responsibilitas, independen dan keadilan. Peneliti melaksanakan penelitian dengan menggunakan metode penelitian kualitatif deskriptif agar dapat menggambarkan pelaksanaan permasalahan lebih rinci, data penelitian utama didapatkan melalui proses wawancara dengan informan terkait dan data dokumen sebagai data tambahan memperkuat argumen penelitian. Hasil penelitian kemudian menunjukkan bahwa Rumah Sakit Umum Daerah Padang Pariaman telah melaksanakan keseluruhan prinsip good corporate governance dengan baik dalam hal keterbukaan informasi untuk prinsip transparansi dan pengelolan manajemen instansi untuk prinsip akuntabilitas. Namun pelaksanaan untuk prinsip lainnya terutama untuk prinsip responsibilitas, indepedensi serta keadilan belum dapat dijalankan dengan baik.https://publikasi.unitri.ac.id/index.php/fisip/article/view/3019public servicesgood corporate governancersud padang pariawaman: |
| spellingShingle | Engga Lift Irwanto Roni Ekha Putera Ria Ariany Analisis Pelaksanaan Pelayanan Kesehatan Berdasarkan Prinsip Good Corporate Governance di Rumah Sakit Umum Daerah (RSUD) Padang Pariaman Jurnal Ilmu Sosial dan Ilmu Politik public services good corporate governance rsud padang pariawaman: |
| title | Analisis Pelaksanaan Pelayanan Kesehatan Berdasarkan Prinsip Good Corporate Governance di Rumah Sakit Umum Daerah (RSUD) Padang Pariaman |
| title_full | Analisis Pelaksanaan Pelayanan Kesehatan Berdasarkan Prinsip Good Corporate Governance di Rumah Sakit Umum Daerah (RSUD) Padang Pariaman |
| title_fullStr | Analisis Pelaksanaan Pelayanan Kesehatan Berdasarkan Prinsip Good Corporate Governance di Rumah Sakit Umum Daerah (RSUD) Padang Pariaman |
| title_full_unstemmed | Analisis Pelaksanaan Pelayanan Kesehatan Berdasarkan Prinsip Good Corporate Governance di Rumah Sakit Umum Daerah (RSUD) Padang Pariaman |
| title_short | Analisis Pelaksanaan Pelayanan Kesehatan Berdasarkan Prinsip Good Corporate Governance di Rumah Sakit Umum Daerah (RSUD) Padang Pariaman |
| title_sort | analisis pelaksanaan pelayanan kesehatan berdasarkan prinsip good corporate governance di rumah sakit umum daerah rsud padang pariaman |
| topic | public services good corporate governance rsud padang pariawaman: |
| url | https://publikasi.unitri.ac.id/index.php/fisip/article/view/3019 |
| work_keys_str_mv | AT enggaliftirwanto analisispelaksanaanpelayanankesehatanberdasarkanprinsipgoodcorporategovernancedirumahsakitumumdaerahrsudpadangpariaman AT roniekhaputera analisispelaksanaanpelayanankesehatanberdasarkanprinsipgoodcorporategovernancedirumahsakitumumdaerahrsudpadangpariaman AT riaariany analisispelaksanaanpelayanankesehatanberdasarkanprinsipgoodcorporategovernancedirumahsakitumumdaerahrsudpadangpariaman |