E-Government Effectiveness and Efficiency in EU-28 and COVID-19
The task of every government, especially during the Covid-19 pandemic, is to provide services and goods for citizens and to maintain economic order. Therefore, the combination of legislation, the judiciary and administration is inevitable. Moreover, public administrations must transform the way the...
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| Format: | Article |
| Language: | English |
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University of Ljubljana Press (Založba Univerze v Ljubljani)
2021-05-01
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| Series: | Central European Public Administration Review |
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| Online Access: | https://journals.uni-lj.si/CEPAR/article/view/20591 |
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| author | Sabina Hodžić Dejan Ravšelj Dubravka Jurlina Alibegović |
| author_facet | Sabina Hodžić Dejan Ravšelj Dubravka Jurlina Alibegović |
| author_sort | Sabina Hodžić |
| collection | DOAJ |
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The task of every government, especially during the Covid-19 pandemic, is to provide services and goods for citizens and to maintain economic order. Therefore, the combination of legislation, the judiciary and administration is inevitable. Moreover, public administrations must transform the way they function by using more information and communication technology in order to remain responsive and efficient. This challenge was further revealed during lockdowns in individual countries, which affected their social and economic development. The solution to that challenge is the implementation of e-government in the public sector. It also increases innovation in governance processes as well as efficiency and effectiveness by offering more participative opportunities to citizens. Hence, a mature level of e-government development also arises. Nevertheless, there are significant differences among the levels of e-government development in the EU-28. The aim of this article is to assess the influence of e-government maturity on government effectiveness and efficiency in the EU-28. In order to obtain empirical results, a two-stage least square regression (2SLS) was applied. The empirical results show that e-government maturity positively and significantly contributes to enhancing government effectiveness and efficiency in the EU-28. In addition, the rule of law plays an important role in each stage regression model. Based on the empirical results, we can conclude that e-government is inevitable and should ensure the proper functioning of public administration during the Covid-19 pandemic.
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| format | Article |
| id | doaj-art-2824bdce8c624bd4924d79530af2cf29 |
| institution | Kabale University |
| issn | 2591-2240 2591-2259 |
| language | English |
| publishDate | 2021-05-01 |
| publisher | University of Ljubljana Press (Založba Univerze v Ljubljani) |
| record_format | Article |
| series | Central European Public Administration Review |
| spelling | doaj-art-2824bdce8c624bd4924d79530af2cf292025-01-22T11:09:24ZengUniversity of Ljubljana Press (Založba Univerze v Ljubljani)Central European Public Administration Review2591-22402591-22592021-05-0119110.17573/cepar.2021.1.07E-Government Effectiveness and Efficiency in EU-28 and COVID-19Sabina Hodžić0https://orcid.org/0000-0002-4202-3548Dejan Ravšelj1https://orcid.org/0000-0003-0426-820XDubravka Jurlina Alibegović2https://orcid.org/0000-0002-0424-7583University of Rijeka, Faculty of Tourism and Hospitality Management, CroatiaUniversity of Ljubljana, Faculty of Public Administration, SloveniaThe Institute of Economics Zagreb, Croatia The task of every government, especially during the Covid-19 pandemic, is to provide services and goods for citizens and to maintain economic order. Therefore, the combination of legislation, the judiciary and administration is inevitable. Moreover, public administrations must transform the way they function by using more information and communication technology in order to remain responsive and efficient. This challenge was further revealed during lockdowns in individual countries, which affected their social and economic development. The solution to that challenge is the implementation of e-government in the public sector. It also increases innovation in governance processes as well as efficiency and effectiveness by offering more participative opportunities to citizens. Hence, a mature level of e-government development also arises. Nevertheless, there are significant differences among the levels of e-government development in the EU-28. The aim of this article is to assess the influence of e-government maturity on government effectiveness and efficiency in the EU-28. In order to obtain empirical results, a two-stage least square regression (2SLS) was applied. The empirical results show that e-government maturity positively and significantly contributes to enhancing government effectiveness and efficiency in the EU-28. In addition, the rule of law plays an important role in each stage regression model. Based on the empirical results, we can conclude that e-government is inevitable and should ensure the proper functioning of public administration during the Covid-19 pandemic. https://journals.uni-lj.si/CEPAR/article/view/20591effectiveness, two-stage least squares regression analysis |
| spellingShingle | Sabina Hodžić Dejan Ravšelj Dubravka Jurlina Alibegović E-Government Effectiveness and Efficiency in EU-28 and COVID-19 Central European Public Administration Review effectiveness, two-stage least squares regression analysis |
| title | E-Government Effectiveness and Efficiency in EU-28 and COVID-19 |
| title_full | E-Government Effectiveness and Efficiency in EU-28 and COVID-19 |
| title_fullStr | E-Government Effectiveness and Efficiency in EU-28 and COVID-19 |
| title_full_unstemmed | E-Government Effectiveness and Efficiency in EU-28 and COVID-19 |
| title_short | E-Government Effectiveness and Efficiency in EU-28 and COVID-19 |
| title_sort | e government effectiveness and efficiency in eu 28 and covid 19 |
| topic | effectiveness, two-stage least squares regression analysis |
| url | https://journals.uni-lj.si/CEPAR/article/view/20591 |
| work_keys_str_mv | AT sabinahodzic egovernmenteffectivenessandefficiencyineu28andcovid19 AT dejanravselj egovernmenteffectivenessandefficiencyineu28andcovid19 AT dubravkajurlinaalibegovic egovernmenteffectivenessandefficiencyineu28andcovid19 |