Organizational culture and turnover intention among primary care providers: a multilevel study in four large cities in China

Background Primary health care plays an important role in providing populations with access to health care. However, it is currently facing unprecedented workforce shortages and high turnover worldwide. Objective This study examined the relationship between organizational culture and turnover intent...

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Main Authors: Mengyao Li, Wenhua Wang, Jinnan Zhang, Ruixue Zhao, Katya Loban, Huiyun Yang, Rebecca Mitchell
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Global Health Action
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Online Access:http://dx.doi.org/10.1080/16549716.2024.2346203
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author Mengyao Li
Wenhua Wang
Jinnan Zhang
Ruixue Zhao
Katya Loban
Huiyun Yang
Rebecca Mitchell
author_facet Mengyao Li
Wenhua Wang
Jinnan Zhang
Ruixue Zhao
Katya Loban
Huiyun Yang
Rebecca Mitchell
author_sort Mengyao Li
collection DOAJ
description Background Primary health care plays an important role in providing populations with access to health care. However, it is currently facing unprecedented workforce shortages and high turnover worldwide. Objective This study examined the relationship between organizational culture and turnover intention among primary care providers in China. Methods A cross-sectional survey was administered in four large cities in China, Tianjin, Jinan, Shanghai, and Shenzhen, comprising 38 community health centers and 399 primary care providers. Organizational culture was measured using the Competing Value Framework model, which is divided into four culture types: group, development, hierarchy, and rational culture. Turnover intention was measured using one item assessing participants’ intention to leave their current position in the following year. We compared the turnover intention among different organizational culture types using a Chi-square test, while the hierarchical logistic regression was used to examine the relationship between organizational culture and turnover intention. Results The study found that 32% of primary care providers indicated an intention to leave. Primary care providers working in a hierarchical culture reported higher turnover intention (43.18%) compared with those in other cultures (p < 0.05). Hierarchical culture was a predictor of turnover intention (OR = 3.453, p < 0.001), whereas rational culture had a negative effect on turnover intention (OR = 0.319, p < 0.05). Conclusions Our findings inform organizational management strategies to retain a healthy workforce in primary health care.
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spelling doaj-art-2539fd8519424f178031169c029e61792025-02-05T12:46:13ZengTaylor & Francis GroupGlobal Health Action1654-98802024-12-0117110.1080/16549716.2024.23462032346203Organizational culture and turnover intention among primary care providers: a multilevel study in four large cities in ChinaMengyao Li0Wenhua Wang1Jinnan Zhang2Ruixue Zhao3Katya Loban4Huiyun Yang5Rebecca Mitchell6Xi’an Jiaotong UniversityXi’an Jiaotong UniversityXi’an Jiaotong UniversityXi’an Jiaotong UniversityMcGill UniversityXi’an Jiaotong UniversityMacquarie UniversityBackground Primary health care plays an important role in providing populations with access to health care. However, it is currently facing unprecedented workforce shortages and high turnover worldwide. Objective This study examined the relationship between organizational culture and turnover intention among primary care providers in China. Methods A cross-sectional survey was administered in four large cities in China, Tianjin, Jinan, Shanghai, and Shenzhen, comprising 38 community health centers and 399 primary care providers. Organizational culture was measured using the Competing Value Framework model, which is divided into four culture types: group, development, hierarchy, and rational culture. Turnover intention was measured using one item assessing participants’ intention to leave their current position in the following year. We compared the turnover intention among different organizational culture types using a Chi-square test, while the hierarchical logistic regression was used to examine the relationship between organizational culture and turnover intention. Results The study found that 32% of primary care providers indicated an intention to leave. Primary care providers working in a hierarchical culture reported higher turnover intention (43.18%) compared with those in other cultures (p < 0.05). Hierarchical culture was a predictor of turnover intention (OR = 3.453, p < 0.001), whereas rational culture had a negative effect on turnover intention (OR = 0.319, p < 0.05). Conclusions Our findings inform organizational management strategies to retain a healthy workforce in primary health care.http://dx.doi.org/10.1080/16549716.2024.2346203turnover intentionorganizational cultureprimary health careprimary care providersorganizational management
spellingShingle Mengyao Li
Wenhua Wang
Jinnan Zhang
Ruixue Zhao
Katya Loban
Huiyun Yang
Rebecca Mitchell
Organizational culture and turnover intention among primary care providers: a multilevel study in four large cities in China
Global Health Action
turnover intention
organizational culture
primary health care
primary care providers
organizational management
title Organizational culture and turnover intention among primary care providers: a multilevel study in four large cities in China
title_full Organizational culture and turnover intention among primary care providers: a multilevel study in four large cities in China
title_fullStr Organizational culture and turnover intention among primary care providers: a multilevel study in four large cities in China
title_full_unstemmed Organizational culture and turnover intention among primary care providers: a multilevel study in four large cities in China
title_short Organizational culture and turnover intention among primary care providers: a multilevel study in four large cities in China
title_sort organizational culture and turnover intention among primary care providers a multilevel study in four large cities in china
topic turnover intention
organizational culture
primary health care
primary care providers
organizational management
url http://dx.doi.org/10.1080/16549716.2024.2346203
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