Application service quality aplikasi maxim berpengaruh terhadap satisfaction, stickiness dan usage intentions pengguna

Application service quality aplikasi maxim berpengaruh terhadap satisfaction, stickiness dan usage intentions pengguna

Penelitian bertujuan untuk mengetahui kontribusi application service quality (interaction quality, environment quality, dan outcome quality) Aplikasi Maxim terhadap satisfaction, stickiness dan usage intentions pengguna. Metode penelitiannya kuantitatif dengan desain survei cross-sectional. Sampel b...

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Bibliographic Details
Main Authors: Nurlina Bangun, Filzah Safrina Wandani, Haryanto Haryanto, Rohmiati Rohmiati, Muhammad Ikhwan Hakiki
Format: Article
Language:Indonesian
Published: Indonesian Institute for Counseling, Education and Therapy (IICET) 2024-12-01
Series:Jurnal Konseling dan Pendidikan
Online Access:https://jurnal.konselingindonesia.com/index.php/jkp/article/view/1252
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