Information seeking research needs extension towards tasks and technology

This paper discusses the research into information seeking and its directions at a general level. We approach this topic by analysis and argumentation based on past research in the domain. We begin by presenting a general model of information seeking and retrieval (IS&R) which is used to der...

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Bibliographic Details
Main Authors: Kalervo Järvelin, Peter Ingwersen
Format: Article
Language:English
Published: University of Borås 2004-01-01
Series:Information Research: An International Electronic Journal
Subjects:
Online Access:http://informationr.net/ir/10-1/paper212.html
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Summary:This paper discusses the research into information seeking and its directions at a general level. We approach this topic by analysis and argumentation based on past research in the domain. We begin by presenting a general model of information seeking and retrieval (IS&R) which is used to derive nine broad dimensions that are needed to analyze IS&R. Past research is then contrasted with the dimensions and shown not to cover the dimensions sufficiently. Based on an analysis of the goals of information seeking research, and a view on human task performance augmentation, it is then shown that information seeking is intimately associated with, and dependent on, other aspects of work; tasks and technology included. This leads to a discussion on design and evaluation frameworks for IS&R, based on which two action lines are proposed: information retrieval research needs extension towards more context and information seeking research needs extension towards tasks and technology.
ISSN:1368-1613