Exploring How Potential Medical Tourists Engage eWOM Reddit

Medical tourism is an increasingly popular form of travel as well as lucrative business as access to healthcare services varies drastically from one region to another. Individuals who are interested in travel, and specifically medical tourism, are using electronic word of mouth to connect with...

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Main Author: Katey Price
Format: Article
Language:English
Published: Bowling Green State University 2025-01-01
Series:Visions in Leisure and Business
Online Access:https://scholarworks.bgsu.edu/visions/vol27/iss1/8/
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author Katey Price
author_facet Katey Price
author_sort Katey Price
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description Medical tourism is an increasingly popular form of travel as well as lucrative business as access to healthcare services varies drastically from one region to another. Individuals who are interested in travel, and specifically medical tourism, are using electronic word of mouth to connect with others who have experience in this form of travel. This research explores how potential medical tourists actively engage in information-seeking through the social media platform Reddit. Analysis of original posts showed that when seeking information from experienced medical tourists, potential medical tourists provided reasoning and context for wanting to travel to seek medical services and also directly sought advice and recommendations. Implications for trust in online environments as well as the importance of electronic word of mouth regarding medical tourism on Reddit are discussed as well as casting medical tourists as active agents in future research.
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spelling doaj-art-1fcfe1ff849d4ee185ddac664fdb0dda2025-08-20T03:39:19ZengBowling Green State UniversityVisions in Leisure and Business2690-67082025-01-0127110.25035/visions.27.01.08Exploring How Potential Medical Tourists Engage eWOM RedditKatey Price Medical tourism is an increasingly popular form of travel as well as lucrative business as access to healthcare services varies drastically from one region to another. Individuals who are interested in travel, and specifically medical tourism, are using electronic word of mouth to connect with others who have experience in this form of travel. This research explores how potential medical tourists actively engage in information-seeking through the social media platform Reddit. Analysis of original posts showed that when seeking information from experienced medical tourists, potential medical tourists provided reasoning and context for wanting to travel to seek medical services and also directly sought advice and recommendations. Implications for trust in online environments as well as the importance of electronic word of mouth regarding medical tourism on Reddit are discussed as well as casting medical tourists as active agents in future research.https://scholarworks.bgsu.edu/visions/vol27/iss1/8/
spellingShingle Katey Price
Exploring How Potential Medical Tourists Engage eWOM Reddit
Visions in Leisure and Business
title Exploring How Potential Medical Tourists Engage eWOM Reddit
title_full Exploring How Potential Medical Tourists Engage eWOM Reddit
title_fullStr Exploring How Potential Medical Tourists Engage eWOM Reddit
title_full_unstemmed Exploring How Potential Medical Tourists Engage eWOM Reddit
title_short Exploring How Potential Medical Tourists Engage eWOM Reddit
title_sort exploring how potential medical tourists engage ewom reddit
url https://scholarworks.bgsu.edu/visions/vol27/iss1/8/
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