Analysis of tourist satisfaction in realising returns and recommending rural tourism destinations in Jambi province

The province of Jambi has significant potential in developing rural tourism, with various unique destinations rich in culture and natural beauty that attract visitors. However, the challenge lies in maintaining and increasing tourist visits and encouraging them to recommend these destinations to oth...

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Main Authors: Gampo Haryono, Elex Sarmigi, Ferry Siswadhi
Format: Article
Language:English
Published: Indonesian Institute for Counseling, Education and Therapy (IICET) 2024-10-01
Series:JPPI (Jurnal Penelitian Pendidikan Indonesia)
Subjects:
Online Access:https://jurnal.iicet.org/index.php/jppi/article/view/4331
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author Gampo Haryono
Elex Sarmigi
Ferry Siswadhi
author_facet Gampo Haryono
Elex Sarmigi
Ferry Siswadhi
author_sort Gampo Haryono
collection DOAJ
description The province of Jambi has significant potential in developing rural tourism, with various unique destinations rich in culture and natural beauty that attract visitors. However, the challenge lies in maintaining and increasing tourist visits and encouraging them to recommend these destinations to others. This study aims to analyze the factors influencing tourist satisfaction in realizing repeat visits and recommending rural tourism destinations in Jambi Province. This research employs a survey method by collecting data through questionnaires distributed to 180 tourists who have visited rural tourism destinations in Jambi. The collected data is analyzed using multiple regression analysis techniques with the help of SmartPLS to determine the impact of independent variables on the dependent variable. The results show that the destination image does not significantly influence tourists' intentions to recommend the destination to others but can enhance tourist satisfaction. In contrast, the perceived value by tourists positively impacts the intention to recommend but does not affect satisfaction or repeat visits. The uniqueness of the destination can improve satisfaction and attract repeat visits, although it does not directly influence recommendations. Tourist satisfaction itself does not significantly impact recommendations, and repeat visits do not affect the intention to recommend the destination. The implication of this study is that rural tourism destination managers in Jambi Province need to focus on creating unique experiences and enhancing the perceived value for tourists to improve the appeal and sustainability of the destination.
format Article
id doaj-art-1db68214395644ec913a33aa70b73346
institution Kabale University
issn 2477-8524
2502-8103
language English
publishDate 2024-10-01
publisher Indonesian Institute for Counseling, Education and Therapy (IICET)
record_format Article
series JPPI (Jurnal Penelitian Pendidikan Indonesia)
spelling doaj-art-1db68214395644ec913a33aa70b733462025-01-27T12:46:14ZengIndonesian Institute for Counseling, Education and Therapy (IICET)JPPI (Jurnal Penelitian Pendidikan Indonesia)2477-85242502-81032024-10-0110414515410.29210/0202443312291Analysis of tourist satisfaction in realising returns and recommending rural tourism destinations in Jambi provinceGampo Haryono0Elex Sarmigi1Ferry Siswadhi2Sekolah Tinggi Ilmu Ekonomi Sakti Alam KerinciSekolah Tinggi Ilmu Ekonomi Sakti Alam KerinciInstitut Agama Islam Negeri KerinciThe province of Jambi has significant potential in developing rural tourism, with various unique destinations rich in culture and natural beauty that attract visitors. However, the challenge lies in maintaining and increasing tourist visits and encouraging them to recommend these destinations to others. This study aims to analyze the factors influencing tourist satisfaction in realizing repeat visits and recommending rural tourism destinations in Jambi Province. This research employs a survey method by collecting data through questionnaires distributed to 180 tourists who have visited rural tourism destinations in Jambi. The collected data is analyzed using multiple regression analysis techniques with the help of SmartPLS to determine the impact of independent variables on the dependent variable. The results show that the destination image does not significantly influence tourists' intentions to recommend the destination to others but can enhance tourist satisfaction. In contrast, the perceived value by tourists positively impacts the intention to recommend but does not affect satisfaction or repeat visits. The uniqueness of the destination can improve satisfaction and attract repeat visits, although it does not directly influence recommendations. Tourist satisfaction itself does not significantly impact recommendations, and repeat visits do not affect the intention to recommend the destination. The implication of this study is that rural tourism destination managers in Jambi Province need to focus on creating unique experiences and enhancing the perceived value for tourists to improve the appeal and sustainability of the destination.https://jurnal.iicet.org/index.php/jppi/article/view/4331recommend to otherstourist satisfactionreturn visitsdestination imageperceived valueunique destinations
spellingShingle Gampo Haryono
Elex Sarmigi
Ferry Siswadhi
Analysis of tourist satisfaction in realising returns and recommending rural tourism destinations in Jambi province
JPPI (Jurnal Penelitian Pendidikan Indonesia)
recommend to others
tourist satisfaction
return visits
destination image
perceived value
unique destinations
title Analysis of tourist satisfaction in realising returns and recommending rural tourism destinations in Jambi province
title_full Analysis of tourist satisfaction in realising returns and recommending rural tourism destinations in Jambi province
title_fullStr Analysis of tourist satisfaction in realising returns and recommending rural tourism destinations in Jambi province
title_full_unstemmed Analysis of tourist satisfaction in realising returns and recommending rural tourism destinations in Jambi province
title_short Analysis of tourist satisfaction in realising returns and recommending rural tourism destinations in Jambi province
title_sort analysis of tourist satisfaction in realising returns and recommending rural tourism destinations in jambi province
topic recommend to others
tourist satisfaction
return visits
destination image
perceived value
unique destinations
url https://jurnal.iicet.org/index.php/jppi/article/view/4331
work_keys_str_mv AT gampoharyono analysisoftouristsatisfactioninrealisingreturnsandrecommendingruraltourismdestinationsinjambiprovince
AT elexsarmigi analysisoftouristsatisfactioninrealisingreturnsandrecommendingruraltourismdestinationsinjambiprovince
AT ferrysiswadhi analysisoftouristsatisfactioninrealisingreturnsandrecommendingruraltourismdestinationsinjambiprovince