Pengaruh facilitating conditions, social influences, perceived ease of use, dan perceived usefulness terhadap niat pengguna layanan telemedicine

The presence of telemedicine plays a vital role in the health care system in developing countries, because it can facilitate access to health services, especially in remote areas. However, various factors can influence the acceptance and intention to use a new technology. The purpose of this study i...

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Main Authors: Iren Ongko, Pauline H. Pattyranie Tan
Format: Article
Language:English
Published: Indonesian Institute for Counseling, Education and Therapy (IICET) 2023-12-01
Series:JPPI (Jurnal Penelitian Pendidikan Indonesia)
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Online Access:https://jurnal.iicet.org/index.php/jppi/article/view/2850
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author Iren Ongko
Pauline H. Pattyranie Tan
author_facet Iren Ongko
Pauline H. Pattyranie Tan
author_sort Iren Ongko
collection DOAJ
description The presence of telemedicine plays a vital role in the health care system in developing countries, because it can facilitate access to health services, especially in remote areas. However, various factors can influence the acceptance and intention to use a new technology. The purpose of this study is to analyze the factors influencing intention to use telemedicine applications in Indonesia using the Extended Technological Acceptance Model (TAM). The variables studied included facilitating conditions, social influence, perceived ease of use, and perceived usefulness and their influence on behavioral intention variables. This research was conducted using a quantitative approach using online Google Forms questionnaire with 5-point Likert scales. Questionnaires were distributed via social media during November 2022. A non-probability method with convenience sampling technique was employed. A total of 188 respondents were included, and the data collected were analyzed using a multivariate technique using Partial Least Square-Structural Equation Modeling (PLS-SEM). Evaluation of the outer model based on the outer loading (above 0.708), composite reliability and Cronbach’s alpha value (above 0.7) had shown the constructs to be reliable. The AVE value (above 0,50) and discriminant validity test using Fornell-Larcker criterion had shown the constructs to be valid. The results showed that the four independent variables studied had positive influences on the intention to use telemedicine applications.
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publishDate 2023-12-01
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spelling doaj-art-1c806e43bcd4443ebe56fd72d741852c2025-01-27T12:24:50ZengIndonesian Institute for Counseling, Education and Therapy (IICET)JPPI (Jurnal Penelitian Pendidikan Indonesia)2477-85242502-81032023-12-019472273310.29210/0202328501860Pengaruh facilitating conditions, social influences, perceived ease of use, dan perceived usefulness terhadap niat pengguna layanan telemedicineIren Ongko0Pauline H. Pattyranie Tan1Universitas Pelita HarapanUniversitas Pelita HarapanThe presence of telemedicine plays a vital role in the health care system in developing countries, because it can facilitate access to health services, especially in remote areas. However, various factors can influence the acceptance and intention to use a new technology. The purpose of this study is to analyze the factors influencing intention to use telemedicine applications in Indonesia using the Extended Technological Acceptance Model (TAM). The variables studied included facilitating conditions, social influence, perceived ease of use, and perceived usefulness and their influence on behavioral intention variables. This research was conducted using a quantitative approach using online Google Forms questionnaire with 5-point Likert scales. Questionnaires were distributed via social media during November 2022. A non-probability method with convenience sampling technique was employed. A total of 188 respondents were included, and the data collected were analyzed using a multivariate technique using Partial Least Square-Structural Equation Modeling (PLS-SEM). Evaluation of the outer model based on the outer loading (above 0.708), composite reliability and Cronbach’s alpha value (above 0.7) had shown the constructs to be reliable. The AVE value (above 0,50) and discriminant validity test using Fornell-Larcker criterion had shown the constructs to be valid. The results showed that the four independent variables studied had positive influences on the intention to use telemedicine applications.https://jurnal.iicet.org/index.php/jppi/article/view/2850telemedicinebehavioral intentiontechnology acceptancedeveloping countries
spellingShingle Iren Ongko
Pauline H. Pattyranie Tan
Pengaruh facilitating conditions, social influences, perceived ease of use, dan perceived usefulness terhadap niat pengguna layanan telemedicine
JPPI (Jurnal Penelitian Pendidikan Indonesia)
telemedicine
behavioral intention
technology acceptance
developing countries
title Pengaruh facilitating conditions, social influences, perceived ease of use, dan perceived usefulness terhadap niat pengguna layanan telemedicine
title_full Pengaruh facilitating conditions, social influences, perceived ease of use, dan perceived usefulness terhadap niat pengguna layanan telemedicine
title_fullStr Pengaruh facilitating conditions, social influences, perceived ease of use, dan perceived usefulness terhadap niat pengguna layanan telemedicine
title_full_unstemmed Pengaruh facilitating conditions, social influences, perceived ease of use, dan perceived usefulness terhadap niat pengguna layanan telemedicine
title_short Pengaruh facilitating conditions, social influences, perceived ease of use, dan perceived usefulness terhadap niat pengguna layanan telemedicine
title_sort pengaruh facilitating conditions social influences perceived ease of use dan perceived usefulness terhadap niat pengguna layanan telemedicine
topic telemedicine
behavioral intention
technology acceptance
developing countries
url https://jurnal.iicet.org/index.php/jppi/article/view/2850
work_keys_str_mv AT irenongko pengaruhfacilitatingconditionssocialinfluencesperceivedeaseofusedanperceivedusefulnessterhadapniatpenggunalayanantelemedicine
AT paulinehpattyranietan pengaruhfacilitatingconditionssocialinfluencesperceivedeaseofusedanperceivedusefulnessterhadapniatpenggunalayanantelemedicine