Remote health solutions in Far East Gippsland: a mixed-methods, co-designed evaluation of health service availability in isolated communities

Introduction: Australians living in isolated communities are more likely to experience poorer health outcomes as a result of rurality. This article provides a needs assessment of healthcare services in a geographically isolated region of Victoria, Australia. Methods: The research project employed...

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Main Authors: Joanne Porter, Megan Simic, Naomi Cruz, Valerie Prokopiv, Eleni McIlroy
Format: Article
Language:English
Published: James Cook University 2025-03-01
Series:Rural and Remote Health
Subjects:
Online Access:https://www.rrh.org.au/journal/article/8506/
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author Joanne Porter
Megan Simic
Naomi Cruz
Valerie Prokopiv
Eleni McIlroy
author_facet Joanne Porter
Megan Simic
Naomi Cruz
Valerie Prokopiv
Eleni McIlroy
author_sort Joanne Porter
collection DOAJ
description Introduction: Australians living in isolated communities are more likely to experience poorer health outcomes as a result of rurality. This article provides a needs assessment of healthcare services in a geographically isolated region of Victoria, Australia. Methods: The research project employed a mixed-methods design. The study population consisted of members of the isolated communities in Victoria. The incorporation of qualitative data added depth to the quantitative data, ensuring that voices of community members were adequately represented in the needs assessment. Data analysis was undertaken using descriptive statistics and thematic analysis techniques. Results: Survey respondents from isolated regional locations highlighted the extended travel time and increasing wait times to see a medical practitioner, leading to a delay in seeking healthcare assistance. Respondents were less likely to have access to and use telehealth services, yet highlighted the service as beneficial to isolated regions. Survey findings were supported by in-depth interviews, with participants stating access to care was difficult, providing place-based suggestions of services to remove barriers to care such as a virtual care model and mobile services visiting the isolated regions. Conclusion: Access, use and facilitation of appropriate place-based health care within isolated Australia has the potential to increase wellbeing and enables residents to remain in regions that hold long historical and familial connections. By incorporating innovative technologies and models of care that have been evaluated across other isolated regions of Australia and globally, there is an opportunity to adapt existing models to conform to a post-COVID world.
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publisher James Cook University
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spelling doaj-art-1b11bd3376c043b6b0a5de4d3c0e8d2c2025-08-20T02:47:38ZengJames Cook UniversityRural and Remote Health1445-63542025-03-012510.22605/RRH8506Remote health solutions in Far East Gippsland: a mixed-methods, co-designed evaluation of health service availability in isolated communities Joanne Porter 0Megan Simic1Naomi Cruz2Valerie Prokopiv3Eleni McIlroy4Federation University Federation UniversityFederation University AustraliaCollaborative Evaluation and Research GroupWarm Corners Consulting Introduction: Australians living in isolated communities are more likely to experience poorer health outcomes as a result of rurality. This article provides a needs assessment of healthcare services in a geographically isolated region of Victoria, Australia. Methods: The research project employed a mixed-methods design. The study population consisted of members of the isolated communities in Victoria. The incorporation of qualitative data added depth to the quantitative data, ensuring that voices of community members were adequately represented in the needs assessment. Data analysis was undertaken using descriptive statistics and thematic analysis techniques. Results: Survey respondents from isolated regional locations highlighted the extended travel time and increasing wait times to see a medical practitioner, leading to a delay in seeking healthcare assistance. Respondents were less likely to have access to and use telehealth services, yet highlighted the service as beneficial to isolated regions. Survey findings were supported by in-depth interviews, with participants stating access to care was difficult, providing place-based suggestions of services to remove barriers to care such as a virtual care model and mobile services visiting the isolated regions. Conclusion: Access, use and facilitation of appropriate place-based health care within isolated Australia has the potential to increase wellbeing and enables residents to remain in regions that hold long historical and familial connections. By incorporating innovative technologies and models of care that have been evaluated across other isolated regions of Australia and globally, there is an opportunity to adapt existing models to conform to a post-COVID world. https://www.rrh.org.au/journal/article/8506/Australiaevaluationfeasibilitymixed methodsmodel of careprimary health
spellingShingle Joanne Porter
Megan Simic
Naomi Cruz
Valerie Prokopiv
Eleni McIlroy
Remote health solutions in Far East Gippsland: a mixed-methods, co-designed evaluation of health service availability in isolated communities
Rural and Remote Health
Australia
evaluation
feasibility
mixed methods
model of care
primary health
title Remote health solutions in Far East Gippsland: a mixed-methods, co-designed evaluation of health service availability in isolated communities
title_full Remote health solutions in Far East Gippsland: a mixed-methods, co-designed evaluation of health service availability in isolated communities
title_fullStr Remote health solutions in Far East Gippsland: a mixed-methods, co-designed evaluation of health service availability in isolated communities
title_full_unstemmed Remote health solutions in Far East Gippsland: a mixed-methods, co-designed evaluation of health service availability in isolated communities
title_short Remote health solutions in Far East Gippsland: a mixed-methods, co-designed evaluation of health service availability in isolated communities
title_sort remote health solutions in far east gippsland a mixed methods co designed evaluation of health service availability in isolated communities
topic Australia
evaluation
feasibility
mixed methods
model of care
primary health
url https://www.rrh.org.au/journal/article/8506/
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AT valerieprokopiv remotehealthsolutionsinfareastgippslandamixedmethodscodesignedevaluationofhealthserviceavailabilityinisolatedcommunities
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