An exploration of entrepreneur brand orientation and consumer perceptions of SMEs’ brand positioning

Small business branding is a relatively nascent field of research, and incontrovertible evidence exists that little information on the subject has come from developing regions like Africa. Informed by the knowledge gap, this study explored entrepreneur brand orientation and consumers’ perceptions o...

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Main Authors: Akintayo Adesoji Ogunsanya, William Edward Heuva, Tshepang Bright Molale
Format: Article
Language:English
Published: University of Johannesburg 2022-10-01
Series:Communicare
Subjects:
Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/1520
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author Akintayo Adesoji Ogunsanya
William Edward Heuva
Tshepang Bright Molale
author_facet Akintayo Adesoji Ogunsanya
William Edward Heuva
Tshepang Bright Molale
author_sort Akintayo Adesoji Ogunsanya
collection DOAJ
description Small business branding is a relatively nascent field of research, and incontrovertible evidence exists that little information on the subject has come from developing regions like Africa. Informed by the knowledge gap, this study explored entrepreneur brand orientation and consumers’ perceptions of their brand positioning. The research was conducted in Mafikeng, North West Province of South Africa. Using qualitative methodology, three entrepreneurs were interviewed and their brand orientation – in terms of understanding and disposition towards branding including positioning strategy they adopt – was explored. Also, two focus group sessions were held with consumers to probe their perceptions of participating SMEs’ brand positioning. As per value for the scholarship, it emerged that the entrepreneurs’ brand orientation was low, resulting in low brand distinctiveness. The focus group sessions corroborated the low brand orientation finding because discussants’ familiarity with and knowledge of the SMEs was almost non-existent, a situation discussants attributed to poor branding and communication. This finding prompted recommendations for entrepreneurs, policymakers and scholarship.
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institution Kabale University
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spelling doaj-art-19c96674c4154f358d7ff16f5b855cce2025-01-20T08:57:07ZengUniversity of JohannesburgCommunicare0259-00692957-79502022-10-0139210.36615/jcsa.v39i2.1520An exploration of entrepreneur brand orientation and consumer perceptions of SMEs’ brand positioningAkintayo Adesoji Ogunsanya0https://orcid.org/0000-0003-3218-779XWilliam Edward Heuva1https://orcid.org/0000-0002-3394-1582Tshepang Bright Molale2https://orcid.org/0000-0002-0283-5605North-West UniversityNorth West UniversityNorth-West University Small business branding is a relatively nascent field of research, and incontrovertible evidence exists that little information on the subject has come from developing regions like Africa. Informed by the knowledge gap, this study explored entrepreneur brand orientation and consumers’ perceptions of their brand positioning. The research was conducted in Mafikeng, North West Province of South Africa. Using qualitative methodology, three entrepreneurs were interviewed and their brand orientation – in terms of understanding and disposition towards branding including positioning strategy they adopt – was explored. Also, two focus group sessions were held with consumers to probe their perceptions of participating SMEs’ brand positioning. As per value for the scholarship, it emerged that the entrepreneurs’ brand orientation was low, resulting in low brand distinctiveness. The focus group sessions corroborated the low brand orientation finding because discussants’ familiarity with and knowledge of the SMEs was almost non-existent, a situation discussants attributed to poor branding and communication. This finding prompted recommendations for entrepreneurs, policymakers and scholarship. https://journals.uj.ac.za/index.php/jcsa/article/view/1520SMEentrepreneurbrand communicationbrand orientationbrand positionconsumer
spellingShingle Akintayo Adesoji Ogunsanya
William Edward Heuva
Tshepang Bright Molale
An exploration of entrepreneur brand orientation and consumer perceptions of SMEs’ brand positioning
Communicare
SME
entrepreneur
brand communication
brand orientation
brand position
consumer
title An exploration of entrepreneur brand orientation and consumer perceptions of SMEs’ brand positioning
title_full An exploration of entrepreneur brand orientation and consumer perceptions of SMEs’ brand positioning
title_fullStr An exploration of entrepreneur brand orientation and consumer perceptions of SMEs’ brand positioning
title_full_unstemmed An exploration of entrepreneur brand orientation and consumer perceptions of SMEs’ brand positioning
title_short An exploration of entrepreneur brand orientation and consumer perceptions of SMEs’ brand positioning
title_sort exploration of entrepreneur brand orientation and consumer perceptions of smes brand positioning
topic SME
entrepreneur
brand communication
brand orientation
brand position
consumer
url https://journals.uj.ac.za/index.php/jcsa/article/view/1520
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